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Reviews (1,070)
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463
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All reviewsclub flooremperors palaceperfect datefive star hotelcasino complexclose to the airportother hotelsfood courtfree shuttlesouth africashort stayan overnight staycape towntambo airportlong flightshuttle serviceaurelia
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Reviewed November 8, 2017

This is an execellent hotel, that is less than 10 minutes from the airport. There is a shuttle service to an from the hotel. The breakfast at the hotel was excellent, catering for all, adults and kids. Lovely pool and garden areas for kids and relaxing. Hotel room was well maintained and looked very aesthetically appealing. Friendly staff. There are a few resturants within walking distance, all under the same building roof. Spacious bathroom. Nice for couples and families.

Room Tip: 2nd or 3rd floor for views.
  • Stayed: November 2017, travelled on business
    • Location
    • Rooms
    • Service
Thank Mohamed A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this reviewResponded November 9, 2017

Dear Mohamed A

Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor.

On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments.

We look forward to welcoming you back in the near future


Kind Regards,
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 6, 2017 via mobile

Stayed there for a night on 24th Oct17 on our way to Kruger Park. Spacious well done room and toilet.Room had a view of the brass horse lawns and casino. Hotel is situated in wonderful enviorns of Emperors Estate. Checkin was fast and services good.

Sumptuous breakfast spread was there and to our surprise a Jain corner with pure vegetarian dishes was also available. Some of the staff could speak in Hindi also.

Stayed: October 2017, travelled with family
Thank Raj1322
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this reviewResponded November 7, 2017

Dear Raj1322

Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor.

On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments.

Hopefully we will have the privilege to host you again in the near future.


Kind Regards,
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 4, 2017

We stayed here for one night before flying on to a game park. We liked the casino type atmosphere and the choice of restaurants. We stayed in a deluxe room on the Club floor and found it very comfortable and convenient. We enjoyed being able to get a drink in the Club lounge during the day. We had dinner at Aurelia's restaurant in the hotel and it was excellent. We chose the Chateaubriand and it was flambéed at our table with great panache. The meat was exceedingly tasty and it was one of the best we have ever had. The service was excellent too.

Room Tip: We enjoyed having a room on the C
  • Stayed: September 2017, travelled as a couple
    • Service
Thank Judi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this reviewResponded November 4, 2017

Dear Judi F

Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor.

On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments.

Hopefully we will have the privilege to host you again in the near future.

Kind Regards,
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 31, 2017

Lovely hotel complex which obviously themes itself around a Las Vegas type experience ie all amenities under the one roof - hotel, bars, restaurants, shops, casinos etc.etc.Food was good but not exceptional, however the drinks range was very good and the rooms were of a good size and nicely decorated. Only stayed one night but was happy with stay over and would certainly recommend to others.

  • Stayed: October 2017, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank clive h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this reviewResponded November 1, 2017

Dear clive h

Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor.

On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments.

We look forward to welcoming you back in the near future


Kind Regards,
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 30, 2017

We arrived in our own car and our luggage was promptly attended to and our car valet parked. A good start! Our room was spacious and the bathroom very nice. There was a mix up with our next day tours but the Customer Services girls were very helpful in fixing things. You only has to hesitate for a moment and there was an attentive staff member there to offer assistance. The outlook at breakfast was very pleasant and the quality and variety of food was excellent.

  • Stayed: October 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Sandy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
EmperorsPalace, Guest Relations Manager at Peermont D'oreale Grande at Emperors Palace, responded to this reviewResponded October 31, 2017

Dear Sandy H

Thank you very much for supporting Emperors Palace and for reviewing our property on TripAdvisor.

On behalf of all management and employees at Emperors Palace, we would like to thank you sincerely for your kind comments.

We look forward to welcoming you back in the near future


Kind Regards,
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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