the outing weekend was good i enjoyed a lot not to miss the Hugh Masekela show it will always think about it. i love emperors their service is excellent and the casino itself is convenient coming from PretoriaMore
- Free Wifi
- Free Parking
the outing weekend was good i enjoyed a lot not to miss the Hugh Masekela show it will always think about it. i love emperors their service is excellent and the casino itself is convenient coming from PretoriaMoreShow less
We are appreciative of your support and happy to know that you enjoyed the Show!! Thank you for your feedback. Looking foward to welcoming you back in the near future.
We were blown away by the overall service we received at this hotel.All of the staff that helped us were willing to go an extra mile for us & it felt as if we were the only guests at this hotel.Thank you very much!
Thank you for choosing us. We are extatic to know that you had such a great stay with us! Thank you for allowing us to serve you.
Looking forward to seeing you again soon!
The Sunday night special is a great offer and value for money. Venue is perfect if you want to stay close to the airport with a bit of atmosphere. The venue offers free shuttle service from the airport
Thank you for your positive feedback. We are glad to see that you enjoyed your stay with us.
Room was comfortable but a little noisy as it faced onto the car-park and main roads. Loads of eating options in Emperors Palace next door. Lost 30 rand in the casino ;-)
Didn't need an alarm as someone was hosing down their car in the hotel car-park at 5am the next morning.
Departure before breakfast meant that we couldn't use the restaurant, but the hotel did provide food to take away, which was excellent!
Speedy transfer to and from the airport.
Dear Billy S,
Thank you for your review and the positive feedback. We are looking into the mystery car wash. Thank you for making us aware.
If you like rooms with scuffed, dirty walls and old chipped furniture then this property is a good fit. It thrives due to its location — it is almost always full and a cash cow, so management/owners have no incentive to make the badly needed investment the property requires. Air conditioning was not working in two of the rooms we were assigned. Want to enjoy a tired, outdated hot and stuffy room?? Book now!!
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We checked in, there was no water in the room. We ordered mineral water..it took the staff 1 1/2 hours to deliver water to the room. Unhelpful staff. The next day when we were checking out, the bell boy asked us to take our suitcases out of our room. Not sure what a bell boy is for then?!
Thank you for your feedback. It seems that we have not lived up to our purpose with your stay. Our sincerest apologies for the negative impressions created. We have raised your comments with our team at the Mondior hotel as an area where we have to improve our guest experience.