Reception was welcoming. The check-in clerk was warm an efficient. Concierge was very friendly and went out of their way to make a booking for me for table mountain and very helpful in getting my luggage to my room.
On entering the room we found the bathroom had not been cleaned and there was a huge cockraoch in the room. We called the cleaning lady that was working on that floor but she said this was not her room. Then we called housekeeping and they quickly sorted it out. Apart from this we had a lovely stay at this hotel.
Breakfast was great.
One suggestion I could make is to keep the fish and meat separate.
Jamie at the breakfast was very kind, friendly and just made it memorable.
Concierge Hakiem was very helpful and friendly. Made our stay great.
On checkout Hakiem and Moegamat were just amazing.
Will definately recomend to my friendsMore
- Free Wifi
- Free Parking