Reception was welcoming. The check-in clerk was warm an efficient. Concierge was very friendly and went out of their way to make a booking for me for table mountain and very helpful in getting my luggage to my room.
On entering the room we found the bathroom had not been cleaned and there was a huge cockraoch in the room. We called the cleaning lady that was working on that floor but she said this was not her room. Then we called housekeeping and they quickly sorted it out. Apart from this we had a lovely stay at this hotel.
Breakfast was great.
One suggestion I could make is to keep the fish and meat separate.
Jamie at the breakfast was very kind, friendly and just made it memorable.
Concierge Hakiem was very helpful and friendly. Made our stay great.
On checkout Hakiem and Moegamat were just amazing.
Will definately recomend to my friends
- Official Description (provided by the hotel):
- For travellers that prefer to be outside the city centre, the Southern Sun Newlands is the perfect choice in Cape Town. Situated in this leafy garden suburb the hotel is close to the city and its many attractions, but quiet enough for a restful night’s sleep. The decor of the hotel is truly African and luxurious and its proximity to both the Newlands cricket and rugby stadiums is a bonus for many visitors. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, TripOnline SA, Agoda and Cancelon so you can book your Southern Sun Newlands reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Southern Sun Newlands Cape Town, South Africa