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All reviewsconference venuecomplimentary coffee and teahuge successconference facilitiesweekend breakawaypeace and quietan excellent hotelgo the extra milehotel is situatedthank you very muchhoneymoon suitebeautiful gardenattention to detaildamweddingworkshopcandlelit
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Reviewed August 20, 2015

Perfect weekend getaway. It has a beautiful country style see nary, the property is also neatly maintained.
Reception staff is very professional and friendly and assisted us throughout the whole weekend. We were amazed by the different selections on the daily buffets, the food was really well presented and very tasty. Definitely the best buffet meals I have ever had Thumbs up to all the Chefs!!! The chef doing the Calvary was well presented and very friendly. The waiters were friendly and sufficient, we were served with our drinks very quickly and the tables were kept neat and clean throughout our meal times.

Our Family room (room 20) was a very beautiful room and very spacious. Best of all had a very beautiful view of the dam. It was cleaned daily while we were spending some time at the beautiful swimming pools, we had a wonderful time in both cold and heated pools.

I must say it was a lovely weekend, Roodevallei will definitely see us all again.

Well done to everyone for offering such a wonderful stay!

Room Tip: Family rooms facing the dam is very peaceful and very beautiful
  • Stayed: February 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank michelleo259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevalley, responded to this reviewResponded August 24, 2015

Dear michelleo259

Wow! Thank you for letting us know about your stay at Faircity Roodevallei Hotel, as the General Manager of the property I am privileged to have a great team who strives to give only the best service. We are all here to ensure that our guests have a wonderful experience.

We look forward to welcoming you back to our hotel in the near future.

Kind Regards
Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 12, 2015

The staff is always helpful, the buffets have a wide variety of food to choose from.... all prepared to perfection.
Rooms are in close proximity of main events center and very luxurious
Gardens and outside facilities are well maintained

Room Tip: Suites with a river view - great birdlife
  • Stayed: September 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank info43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevalley, responded to this reviewResponded August 24, 2015

Dear info43

Thank you for taking the time to inform us about your experience at Faircity Roodevallei Hotel. It is always great to get feedback. We are pleased to hear that you had a good time and that you could enjoy our beautiful gardens.

Kind Regards
Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 12, 2015

Brought the family for a birthday celebration and wow, what a treat!
Service was great, food excellent!
We been here before and the improvement are looking really good!!
Well done Faircity Roodevallei.

Room Tip: River rooms have a beautiful river view
  • Stayed: August 2015, travelled with family
    • Location
    • Rooms
    • Service
Thank michellevdmerwe1122
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevalley, responded to this reviewResponded August 24, 2015

Dear michellevdmerwe1122

We are delighted to hear that you had a great family birthday celebration at Faircity Roodevallei Hotel. We pride ourselves on good food and excellent service. We hope to welcome you back at our beautiful hotel in the near future.

Kind Regards
Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 7, 2015

Whilst out of the city hustle and bustle, Roodevallei is surprisingly close to Pretoria, and readily accessible via the highway. The views breathtaking and gardens kept in excellent condition, next to the Roodeplaat dam.
We were met at the gate and safety and security is a priority.
The personnel were friendly and knowledgeable, there is a culture of service and client orientation.
Everything was professional, all equipment required were available, and the prices are reasonable. We can recommend Faircity Roodevallei to all who need a close venue for business or pleasure. We will be back (hopefully soon)

  • Stayed: August 2015, travelled on business
    • Value
    • Service
Thank renierbalt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevalley, responded to this reviewResponded August 11, 2015

Dear renierbalt

Thank you for complementing Faircity Roodevallei Hotel in your review. We are very pleased to hear that you had a wonderful experience. As you so rightly stated, we are very close to Pretoria CBD but when you enter Faircity Roodevallei Hotel you are surrounded by our wonderful green gardens and will feel relaxed at once.

We hope to welcome you back soon, why not bring your family over a weekend and enjoy our weekend special rates.

Kind Regards
Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 23, 2015 via mobile

I will never vissit this place in my life again.i wont even start on the points....... ps dont go to shower its filfy smelling and no good it doesnt help to complain the manager doesnt care i whas there 5 hours and told them to keep the money im going

Stayed: October 2014, travelled on business
Thank Boerseun111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevalley, responded to this reviewResponded July 29, 2015

Dear Boerseun111

Thank you for taking the time to give us your feedback on your stay of nine months ago (October 2014)

As you can see from our previous reviews we pride ourselves in guest service.

Our property has changed management during the past year and I can assure you that Faircity Roodevallei Hotel does not employ any management or staff who are not geared towards guest satisfaction.

Faircity Roodevallei Hotel is also currently undergoing a soft refurbishment to enhance our beautiful hotel and surroundings.

Please would you be as kind as to contact me directly on gm.roodevallei@faircity.co.za or 012 845 5000 to discuss your unacceptable experience at our hotel in detail.

Looking forward to hearing from you

Kind Regards
Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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