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“All around great venue”

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Faircity Roodevallei
Ranked #20 of 74 Hotels in Pretoria
Reviewed 19 November 2015

We held a family function at this venue as it appeared to have everything we would need: secluded space, great food, excellent facilities with enough space for everyone to wander around, child friendly amenities such as a pool and a jumping castle, while still being affordable!

To be honest, we did try it out and had some concerns, but the management persuaded to try the venue a second time and this time the food and service was much better. So we tried for a third time.... and held our function here.

We were a small group of around 40 adults and children and as such were able to secure the terrace, which is in a great position for a function, with some spectacular views. While the place has a small sound system in place, we brought our own which provided us with a much better experience, we felt. But then again, most folks do not have our music.

The food was excellent and several of our guests raved over the onion and goat cheese tartlets, though I was sadly let down by a comical series of events. Having filled my plate with 6 of the tartlets (greedy me), I looked around for a waiter to order a drink. Failing to see one at hand, I walked to the bar to order my drink and upon returning, discovered that my plate had been collected by a waiter! This is not unique to the location, but is actually a bad habit in South Africa, where good service is equated with the prompt removal of tablewear, regardless of the contents being finished!

The horseradish sauce was as good as usual, while the pap and tomato sauce was once again an instant hit with the children! The black forest cake was not quite as good as the firs time, but we knew that only because we had eaten there before. Our guests did not notice.

Our advice is: go and have a great time here! Do not worry about the distance, and avoid the Creme Brulee... These are just too hard for the kitchen to get right in summer.

  • Stayed: October 2015, travelled with family
    • Location
    • Service
1  Thank Alexander W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevallei, responded to this reviewResponded 1 December 2015

Dear Alexander W

Thank you for your constructive feedback and we were really happy that you trusted us to have your special family function here with us after your initial concerns. I would like to apologize that your tartlets disappeared and we have rectified our “on the job training” to ensure that this does not happen again.

We do hope to see you back here at Faircity Roodevallei Hotel in the near future, if you are in the area over the festive season why not reserve a table for our wonderful Christmas lunch on Christmas Day.

Kind Regards
Charmaine

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47 - 53 of 146 reviews

Reviewed 14 November 2015

I stayed here 5 nights are part of a conference. I'll first discuss that portion. All of the meeting rooms were comfortable and well-appointed. AV services were excellent. We had lunch and dinner buffets and a formal dinner one night. All were very well done, and the food was excellent, with a wide range of choices at the buffets. I had a room by the river. It was large and spotless. Like everywhere else in South Africa, the rooms are not brightly lit to accommodate the national electricity shortage. The few times I needed the air conditioning, it did the job. The beds came with mosquito nets, but this is not a malaria zone, and I rarely encountered mosquitoes on the grounds. They have a large and well-appointed workout room. They also had a pool and the largest hot tub I ever saw. I needed some special billing service from the front desk and the staff did an excellent job accommodating it. Nice grounds to walk around. Wi-Fi is complimentary, but don't expect to stream Netflix. It was easy to log into, and was quick Sunday evening and early every morning, but as the center filled up, it slowed to a crawl in the afternoons during the week. Cell service was spotty as well, but part of that may have been that I had a Blackberry 10. If the conference I attend is ever held there again, I will look forward to it.

Room Tip: Lots of choices, ask when you book to get the type you like
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  • Stayed: November 2015, travelled on business
    • Value
    • Cleanliness
    • Service
Thank Kevin S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevallei, responded to this reviewResponded 16 November 2015

Dear SaintSlats

Thank you so much for letting us know about your experience at Faircity Roodevallei Hotel. We are overwhelmed with your positive review and we are so happy to hear that you had a great stay with us. Thank you for your comments and we do hope that we will have the pleasure in welcoming you back to Faircity Roodevallei in the near future.

Kind Regards
Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 November 2015

The rooms are well decorated, spacious, comfortable and clean. I enjoyed my stay here over the weekend and the surroundings are nice. Its well maintained and is ideal for events and wedding due to the surrundings.

  • Stayed: September 2015, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Thank Andrew C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevallei, responded to this reviewResponded 9 November 2015

Dear Andrew C

Thank you for taking the time letting us know about your experience at Faircity Roodevallei Hotel. We are happy to hear that you enjoyed your stay and we hope that we will have the privilege of hosting you again in the near future.

Kind Regards
Charmaine

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Reviewed 29 October 2015 via mobile

Our Faircity Roodevallei experience was like a fairytale. From the moment we set our eyes on the venue we fell in love with it and immediately booked it for our wedding. All staff especially Adél van Rooyen and Christel Snyman were very helpful and friendly. They always did their utmost best to accommodate our wishes. They made sure all was in place and went smoothly. Definitely a must visit destination or wedding venue.

Stayed: October 2015, travelled with family
Thank Leonie S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevallei, responded to this reviewResponded 9 November 2015

Dear Leonie S

We are so happy to hear that your fairytale wedding came true at our magnificent property. Thank you so much for mentioning that Adel and Cristel were helpful, it’s always a pleasure to know that all our staff will go out of their way to make any guests’ stay a memorable one.

May you and you hubby have a wonderful life together and we are very privileged to have been part of this.

Hope to see you back at Faircity Roodevallei in the near future.

Kind Regards
Charmaine

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Reviewed 2 September 2015 via mobile

There are many conference rooms and the food is excellent. The service is very good, but I can't comment on the accommodation, as I'm a day visitor. Rhe view over the dam is beautiful and the pools look clean and maintained. There is lots of shaded seating outside.

Stayed: September 2015, travelled on business
Thank Renate L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevallei, responded to this reviewResponded 9 November 2015

Dear Renate L

Thank you very much for taking the time to comment on your visit during your day conference. We are so happy that you enjoyed it here at Faircity Roodevallei Hotel.

What a pity you did not stay over, why not take advantage of our December Special and bring the family, with a rate of R1400 per night for two adults and two children under 12 which includes Dinner and Breakfast, who can afford not to spoil the family.

Kind Regards
Charmaine

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Reviewed 20 August 2015

Perfect weekend getaway. It has a beautiful country style see nary, the property is also neatly maintained.
Reception staff is very professional and friendly and assisted us throughout the whole weekend. We were amazed by the different selections on the daily buffets, the food was really well presented and very tasty. Definitely the best buffet meals I have ever had Thumbs up to all the Chefs!!! The chef doing the Calvary was well presented and very friendly. The waiters were friendly and sufficient, we were served with our drinks very quickly and the tables were kept neat and clean throughout our meal times.

Our Family room (room 20) was a very beautiful room and very spacious. Best of all had a very beautiful view of the dam. It was cleaned daily while we were spending some time at the beautiful swimming pools, we had a wonderful time in both cold and heated pools.

I must say it was a lovely weekend, Roodevallei will definitely see us all again.

Well done to everyone for offering such a wonderful stay!

Room Tip: Family rooms facing the dam is very peaceful and very beautiful
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  • Stayed: February 2015, travelled with family
    • Location
    • Cleanliness
    • Service
Thank michelleo259
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevallei, responded to this reviewResponded 24 August 2015

Dear michelleo259

Wow! Thank you for letting us know about your stay at Faircity Roodevallei Hotel, as the General Manager of the property I am privileged to have a great team who strives to give only the best service. We are all here to ensure that our guests have a wonderful experience.

We look forward to welcoming you back to our hotel in the near future.

Kind Regards
Charmaine

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Reviewed 12 August 2015

The staff is always helpful, the buffets have a wide variety of food to choose from.... all prepared to perfection.
Rooms are in close proximity of main events center and very luxurious
Gardens and outside facilities are well maintained

Room Tip: Suites with a river view - great birdlife
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  • Stayed: September 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank info43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CKassis, General Manager at Faircity Roodevallei, responded to this reviewResponded 24 August 2015

Dear info43

Thank you for taking the time to inform us about your experience at Faircity Roodevallei Hotel. It is always great to get feedback. We are pleased to hear that you had a good time and that you could enjoy our beautiful gardens.

Kind Regards
Charmaine

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Faircity Roodevallei

Address: Plot 81 Zeekoegat | Kameeldrift East, Pretoria 0039, South Africa (Formerly Roode Vallei Country Lodge)
Region: South Africa > Gauteng > Pretoria
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Airport Transportation
Hotel Style:
Ranked #20 of 74 Hotels in Pretoria
Price Range: $65 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Faircity Roodevallei 3*
Number of rooms: 100
Official Description (provided by the hotel):
Faircity Roodevallei lies on the banks of the Pienaar's River, surrounded by a nature reserve and bird sanctuary. Set as it is, north of Pretoria and on the slopes of the Magalies Mountains, the climate and vegetation is that of the game-park bushveld to the North. A peaceful environment that is conducive to communication and decision-making enhances our lodge, which is staffed and equipped primarily for conferences. Faircity Roodevallei offers conference planners the convenience of a beautiful bushveld setting only forty-five minutes from Johannesburg City and OR Tambo International Airport. The professional input of our Conference Coordinators will ensure that your company can personalise your activities and experience, whilst promoting interaction, co-operation and enhancing team spirit. The privacy of our lodge, without intrusion from holidaymakers and day visitors, will ensure that events remain focused. Our conference centre offers a choice of air-conditioned conference venues, breakaway rooms, registration and function areas - all named after the birds that frequent the sanctuary. Faircity Roodevallei also offers a variety of team building events. 'Our Valley Restaurant' has grown from the original farmhouse, but has not lost its rustic charm and unique ambience. The restaurant kitchen is known for its generous country style buffets, creating exciting menus of traditional and international cuisine that vary daily. Fresh breads, pastries and desserts are baked and prepared on the premises every day. ... more   less 
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