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Garden Court Sandton City
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Reviews (1,670)
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Show reviews that mention
All reviewssandton citynelson mandela squareexcellent locationgautrain stationconvention centerwalking distancetsogo sunshort stayclose proximityrooms are cleanconvenient locationeasy accessbreakfast was excellentroom serviceenjoyed my staybusiness tripshopping mall
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Reviewed September 8, 2017

I stayed here for 4 nights. For the price and prime location with the service they provide especially for the rooms. I would highly recommend it for a bang for your buck. The bar service and their pasta dishes aren't the best but given its location you can easily find something closer in a walking distance.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank hatityec
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ulrich k, General Manager at Garden Court Sandton City, responded to this reviewResponded September 13, 2017

Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay with us despite the bar service and pasta dishes that weren't the best, this will be attended to. We look forward to hosting you again on your next visit to Sandton.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 5, 2017 via mobile

Stayed here for a night and found the hotel good value for money. The breakfast was good and the concierge desk really helpful, especially when I needed a taxi from the airport to the hotel. One of the biggest plusses is the location as it sits right across Nelson Mandela square.

Stayed: September 2017, travelled with family
Thank tonyrfsa09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ulrich k, General Manager at Garden Court Sandton City, responded to this reviewResponded September 13, 2017

Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay with us, and that you received real value for money and good service in particular from the concierge desk. We look forward to hosting you again on your next visit to Sandton.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 5, 2017

Stayed here twice over two weeks in SA. First time for 4 days. Check in was fast and efficient as was check out when we left. Breakfast included was buffet style with typical sausage, bacon eggs any way you like, coffee etc
The room was large and the bed comfortable. TV was pretty good considering with a number of channels. Pool is outside and unheated so no good at this time of year

Room Tip: watch units facing the courtyard as they can get noisy
Stayed: August 2017, travelled as a couple
Thank BDL999_12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ulrich k, General Manager at Garden Court Sandton City, responded to this reviewResponded September 13, 2017

Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is pleasing to note that you enjoyed your stay with us on both occasions, and that the check-in and checkout were both fast and efficient. We look forward to welcoming you back on your next visit to Sandton.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 4, 2017

Breakfast was good. Rooms are clean but smaller than advertised. I found the staff to be some what impersonal. The location is perfect if you are attending workshops or conferences at the convention center and would like to visit the mall.

  • Stayed: August 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank chisengam2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ulrich k, General Manager at Garden Court Sandton City, responded to this reviewResponded September 6, 2017

Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. It is disappointing to note that your stay was only average and that the service received from the staff was somewhat impersonal. We strive to achieve only the highest levels of service and endeavor to improve these before your next visit.
Kind regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 1, 2017

We would like to mention a reservations clerk that we dealt with at Garden Court Sandton - Shanice Reddy.
She was so friendly and accommodating. Both over the phone and email she was so efficient and nothing was too difficult. The way she conducted herself was refreshing and she made us feel as if she had everything under control.

  • Stayed: September 2017, travelled on business
    • Service
Thank kayleighcig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ulrich k, General Manager at Garden Court Sandton City, responded to this reviewResponded September 6, 2017

Thank you for your review of the Garden Court Sandton City, your comments and feedback are highly appreciated. We sincerely appreciate the positive feedback you have given Shanice which is very well received and am delighted to pass this on to her. We look forward to your continued support.
Kind regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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