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All reviews southern sun kelsey's restaurant home away from home atholl square mini kitchen a nice place to stay breakfast and dinner an excellent hotel shuttle service sandton city main building tsogo sun the hotel staff south africa hotel room business trip free shuttle
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Reviewed July 8, 2018

service during checkin was excellent though we had to wait too long as there were only two gentlemen assisting with the checkin and there was a lot of people waiting. when we got to the room we discovered a used condom wrapper which was disturbing as we were with children.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank thobilem80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zuki Q, General Manager at Southern Sun Katherine Street Sandton, responded to this reviewResponded August 11, 2018

Dear thobilem80,

Thank you for taking time to complete a review on your recent stay with us at Southern Sun Katherine street.

We will look into the matter regarding your room experience and this will be addressed with my management team.

I look forward to welcoming you back in the near future.

Kind Regards

Zuki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 7, 2018

For what I've seen, to me it's just another hotel. Nothing really bad to say about this hotel. But also nothing that really stands out. Bathroom could be cleaner, but that's just a snapshot of my stay.

  • Stayed: June 2018, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank MrTripAroundTheWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zuki Q, General Manager at Southern Sun Katherine Street Sandton, responded to this reviewResponded August 11, 2018

Dear MrTripAroundTheWorld,

Thank you for taking time to complete a review on your recent stay with us at Southern Sun Katherine Street.

Your comments regarding your room experience will be addressed by the management team.

We look forward to welcoming you back in the near future.

Kind Regards

Zuki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 2, 2018

The hotel is situated at the right convenient place. The place is well secured. The staff is friendly and offer good service. Food was also good, except that cleaners need to be supervised on daily basis

  • Stayed: July 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank ntombizodwam2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zuki Q, General Manager at Southern Sun Katherine Street Sandton, responded to this reviewResponded August 11, 2018

Dear ntombizodwam2018,

Thank you for taking time to complete a review on your recent stay with us at Southern Sun Katherine street.

Your comments regarding the housekeeping team will be addressed by management.

We look forward to welcoming you back to Southern Sun Katherine Street in the near future.

Kind Regards

Zuki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 24, 2018

Booked the one bedroom suite.
Safe was broken
No robe and slippers provided. Listed as room amenities on the website but on checkout they told me that you have to request for it.
Only water in the minibar
Bathroom very small and cramped.
Not worth the price they charge

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank ahmed t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zuki Q, General Manager at Southern Sun Katherine Street Sandton, responded to this reviewResponded August 11, 2018

Dear ahmedt2017,

Thank you for taking time to complete a review on your recent stay with us at Southern Sun Katherine Street.

We have noted your requests and this will be updated for your next stay with us.

Please accept my apologies for the inconvenience coursed.

We look forward tom welcoming you back to Southern Sun Katherine Street in the near future.

Kind Regards

Zuki

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 23, 2018

The overall experience was fantastic, most but not all duty managers were welcoming. Breakfast was great. I was assigned a truthful and trustworthy taxi driver, though the fairs were a bit higher than normal.

  • Stayed: June 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank mukabamukaba
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zuki Q, General Manager at Southern Sun Katherine Street Sandton, responded to this reviewResponded June 26, 2018

Dear Mukaba Mukaba,

Thank you for taking time to complete a review on your recent stay with us at Southern Sun Katherine Street.

Your comments regarding the duty managers and taxi fairs have been noted and will be addressed accordingly.

Please note that the hotel offers a free shuttle service within 5km from the hotel.

I look forward to welcoming you back in the near future.

Kind Regards

Zuki

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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