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All reviewsnelson mandela squareleading hotels of the worldpiccolo mondoshopping mallhead conciergeindoor poolbeautiful hotelhigh teadirect accessluxury hotelrooms are largecape townhotel restaurantbusiness triplong flightbreakfast was excellentgautrain station
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Reviewed November 17, 2017 via mobile

The hotel is elegant and located in the best location. The room is neat and clean. Staffs pay full attention to guests all time and deliver the best services. Fitness open 24 hrs. Breakfast is the best of all.

Stayed: November 2017, travelled on business
Thank iNuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded November 18, 2017

Dear iNuan
We thank you for your kind review on Tripdadvisor and we look forward to welcoming you back again with us.
Best wishes
Roberto Rosa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 17, 2017

In October we spent 2 nights at the Michelangelo. This trip we stayed at 4 different places and this was by far my wife's favorite. We liked the building and décor, we liked the room and everyone was extremely friendly and helpful. The breakfast is very good. They have a well stocked buffet, and they have a nice menu to order off too. We enjoyed the pool (very warm) sauna and steam. Their spa treatments were priced very reasonable. Wish we could have tired the hotel restaurant, but very close by are 2 fantastic steak houses. We enjoy both. The Michelangelo is in a good location for Johannesburg and it is connect to a large mall. Have to say prices are high in the mall.
.........Now the bad; When I was checking out at the main desk, my wife was by the main entrance with the porter and our luggage. (The desk is one floor up from the main entrance). Someone grabbed my camera bag off the luggage cart and took off. My wife followed the person into a vehicle. The porter then came to the rescue and did get my camera bag back.
Even before that happened we did not like Johannesburg. Very crime ridden and tourists are a big target. Its a city that you can not go out and explore by yourself. Even as a couple we could not go out. Have to be in a big group. Advised not to use cabs or Uber because of crimes against you. Not that much for tourists to do there anyway, especially compared with the rest of South Africa. We are coming back to South Africa, just going to skip Johannesburg. But if you must come we would recommend the Michelangelo.

  • Stayed: October 2017, travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank happyhubby37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded November 18, 2017

Dear happyhubby33
We thank you for your kind review and it was a pleasure to have you stay with us.
We are sorry that you had a bad experience. We hope you will return and we look forward to welcoming you back again.
Best wishes
Roberto Rosa
General Manager

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Reviewed November 16, 2017

I stayed here for 12 nights on a business trip. Happy to say that it was a privilege to stay at this hotel. The hotel staff were excellent. Very friendly and accommodating. The quality of the food was very good, breakfast was always punctual and well done. The hotel is in an excellent location too. Nearby shops and restaurants mean you don't need to venture too far. A special thanks to Jacqueline Gordon for her professionalism, politeness and help during the course of my stay. I will be back here again in August 2018 for my next business trip. Looking forward to it already!

  • Stayed: November 2017, travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Naresh G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded November 17, 2017

Dear Naresh,
We thank you for your kind review on Tripadvisor. It was a pleasure to have you stay with us and will pass on your kind words to Jacqueline.
We look forward to seeing you again in August 2018.
Best wishes
General Manager
Roberto Rosa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 8, 2017

We recently stayed two nights here after flying direct from New York. The location in Sandton is excellent. It is right in Nelson Mandela Square with many options for dining and shopping. There is a very nice high end shopping mall attached to the hotel so anything you need is right there. The hotel staff are what made our stay. The bell staff, concierge, bartenders and housekeepers were all overwhelmingly warm and friendly. It made our stay completely enjoyable. We stayed in a King Deluxe room which was very spacious and had a nice view of the square. The included breakfast was very nice as well. The hotel itself is very nice but is starting to be a bit outdated. It will need some updating soon but it did not detract from the excellent customer service we received. We would stay here again. There is a spas and indoor pool but we did not use either. Recommend eating at the Butcher Shop which is attached to the hotel. It was an amazing meal.

  • Stayed: October 2017, travelled with friends
    • Location
    • Sleep Quality
    • Service
Thank dslye3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded November 9, 2017

Dear dslye3
We thank you for our kind review on Tripadvisor. It was a pleasure to have you stay with us. We will be upgrading our rooms very soon and we look forward to welcoming you back with us again.
Best wishes
Roberto Rosa
General Manager

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Reviewed November 5, 2017

Amazing hotel in Nelson Mandela square connected with the best shopping center in Joburg. Rooms are very nice and great restaurants around. The most important thing that it is absolutely safe . The best hotel to stay when in Joburg.

  • Stayed: December 2016, travelled on business
    • Value
    • Location
    • Service
Thank Ivetta_Ner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichelangeloSandton, General Manager at Michelangelo Hotel, responded to this reviewResponded November 8, 2017

Dear Ivetta_Ner
We thank you for your kind review on Tripadvisor.
We look forward to welcoming you back with us again soon.
Best wishes
Roberto Rosa
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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