We chose this hotel as it has a great location most convenient for shopping and restaurants in Sandton City.
Their business center is first class and staff most helpful despite the fact that one could not get an email through to them for printing
However we were MOST disappointed in the executive (?) as, inter alia:
The phone was not correctly programmed and one had to phone the operator to get put through to reception, room service and housekeeping.
The room smelled dusty and was not properly cleaned … there were even some chocolate papers on the floor from the previous occupant
The bathroom does not have any towel rails, never mind a towel warmer, and were stacked on the (single) wash basis area which left no room for our toiletries etc
No bedside cabinet with drawers (only a table on one side and the desk on the other) which is most inconvenient
No a la cart breakfast and was expected to pay for a full breakfast ($20+) despite only wanting bowl of porridge/cereal
We expected better from a claimed 5/4(?) star hotel and despite the location will not be returning
- Official Description (provided by the hotel):
- Located in the heart of Johannesburg's business district and connected to the most luxurious shopping centre in the city, the hotel offers 5-star accommodation and a range of business and leisure facilities to all travellers, including state-of-the-art boardrooms, conference and banquet facilities. The menus at the award-winning restaurants are seasonal and sustainable while the outdoor deck offers breath-taking views of the city. Everything from a sundowner deck to a luxurious spa can be found under one roof, highlighting accessibility and connectivity ... more less
- Reservation Options:
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- Also Known As:
- Sandton Sun Hotel Sandton
- Sun Hotel Sandton
- Sandton Sun Greater Johannesburg, South Africa