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Reviews (1,061)
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Reviewed November 20, 2017

From the moment we stepped out of the taxi into the hotel the staff were welcoming, engaging, courteous and attentive to every need. The room was beautifully appointed. The bar and restaurant facilities provided extensive menus and once again service was outstanding. Ate lunch outside on the deck and the pool area was inviting. The direct access to the Sandton Mall was a bonus. Convenient for the Gautrain with a free shuttle. The internet was good with access for five devices. Brillinant location and excellent service.

  • Stayed: November 2017, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Deborah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 19, 2017

I spent several days and it was really nice. The staff is very open to customers expectations.
Nice restaurant and terrasse
Rooms are large and confortable. The concierge is an expert to give good advices.

  • Stayed: November 2017, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Tsogo Sun Hotels
Thank Tghorfi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded November 24, 2017

Dear Valued Guest

Thank you for the positive feedback of your stay at the Sandton Sun.

We appreciate your opinion and we look forward to welcoming you back in the not too distant future.


Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 14, 2017

I was in Johannesburg for a business meeting. The Sandton Sun was an excellent place to stay. The staff was very helpful and accommodating. The room was well appointed with USB ports and all of the amenities you would expect in a hotel that caters to an international clientele.

  • Stayed: November 2017, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank Sanda24237
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded November 24, 2017

Dear Valued Guest

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travellers on Trip Advisor. Your views are of utmost importance to us and thank you for your positive comments about the hotel.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 13, 2017 via mobile

The Sandton Sun is the intersection of luxury accommodation & trendy dining. The hotel is located in the heart of Sandton & features an amazing rooftop terrace & deck that is very popular over weekends.

The outside terrace & deck is almost always fully booked in summer & reservations is a must.

It’s where the trendy go to cool down after a hard week in the concrete jungle. It features fire pits & lanterns to keep you warm after sunsets, ample relaxed seating and a pool for those where favour a dip.

It’s a must for the perfect sundown setting.

Stayed: November 2017, travelled as a couple
Thank MischkeLC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded November 24, 2017

Dear Valued Guest

Thank you for choosing to stay with us at Sandton Sun and for taking the time to share your experience with other travellers on Trip Advisor. Your views are of utmost importance to us and thank you for your positive comments about the hotel.


Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 11, 2017 via mobile

This hotel is a-m-a-z-i-n-g!
Location: A+, staff: A+, rooms: A+, food: A+, spa: A+, fitness center: A+, pool; A+. Every aspect of the time I spend there was great because of the employees. Absolutely loved this hotel.

Stayed: November 2017, travelled solo
Thank Fernanda F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Robert J, General Manager at Sandton Sun, responded to this reviewResponded November 24, 2017

Dear Valued Guest

Thank you for your positive feedback and also for choosing to stay with us at Sandton Sun. I am delighted that you enjoyed your time with us and I hope we have the opportunity to see you on many future occasions.
I am pleased that our staff had a personal impact on your time here and I will ensure that they are recognised for this.

Guest feedback is an essential part in ensuring that our clients are provided with the standards of quality and effective customer service that are synonymous with the heritage of the Sandton Sun. We appreciate your opinion and we look forward to welcoming you back in the not too distant future.

Best regards

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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