Location good, grounds and pool area good. Corridors noisy and ill kept. Our room overlooked the car park and the staff were at best indifferent, which for South Africa is a rarity. It was particularly disappointing in that I had pointed out on receipt of an email from the hotel that the various links in the email went directly to the Forex financial services site and not to the Wilderness Hotel site, I received this response:
"See exactly what you mean! And then this company is actually charging us per month as part of our companies signatures at the bottom of every mail…"
In the light of that I would have thought that some small gesture of thanks on arrival would have been nice !More
- Free Wifi
- Free Parking