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All reviews putt putt lovely hotel family room tennis courts table tennis within walking distance reception staff garden route enjoyed my stay pleasant stay one night stay lounge area squash spa facilities trampoline lagoon
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Reviewed March 5, 2018

Very nice hotel, clean with friendly staff ! Bath is difficult to get in as my 75 year old mother accompanied me. First two days no hot water in Bathroom. Only after two complaints we had hot water. Will recommend this hotel as service great and friendly staff. Rooms neat and clean.

  • Stayed: March 2018, travelled with family
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Review collected in partnership with this hotel
Thank wwwchristovandyk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WildernessTeam, Guest Relations Manager at The Wilderness Hotel, responded to this reviewResponded March 26, 2018

Good afternoon
Thank you for taking the time to send us some feedback on your recent stay at The Wilderness Hotel.
I would like to assure you that your concerns are being addressed within my team.
We look forward to welcoming you back to the hotel upon your next visit to Wilderness. Please feel free to advise the reservation department of your requirements when booking, and we will allocate a room best suited to you.
Thanks very much,
Kind regards,
Marianne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 23, 2018

Spent 2nights here. Pleasant ambience of hotel and well located less than 5 minutes walk to a small area which had about 6 restaurants and was quite lively. We had the hotel carvery buffet one evening which was very good.

  • Stayed: February 2018, travelled as a couple
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Review collected in partnership with this hotel
Thank Daave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WildernessTeam, Guest Relations Manager at The Wilderness Hotel, responded to this reviewResponded March 26, 2018

Hi Daave
Thank you for your feedback – we are so pleased you enjoyed your stay with us and hope to welcome you back to The Wilderness Hotel upon your next visit to the area.
Best wishes,
Marianne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 11, 2018

The overall impression of the hotel is good, but when walking down the passages to the rooms the carpets look like they have watermarks. The huge grounds are clean and well kept. Parking could be a bit better. Our table in the restaurant was not 100% clean, some of the glasses and plates were not properly washed and cleaned. Generally the food was good. All the staff are very friendly, helpful and accomodating. A well situated Hotel close to many little eateries and shops

Room Tip: Front rooms have a view of the little town
  • Stayed: February 2018, travelled with family
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1  Thank Desiree H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WildernessTeam, Guest Relations Manager at The Wilderness Hotel, responded to this reviewResponded February 14, 2018

Dear Desiree

Thank you for taking the time to forward us your feedback on your recent stay at The Wilderness Hotel.

I confirm that your concerns have been addressed in a serious light and humbly apologize.

We look forward welcoming you back to The Wilderness Hotel.

Kind Regards,
Marianne

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Reviewed February 8, 2018

3 star hotel centrally located. Rooms have been renovated some time ago but passages et are tatty.Nothing more than basic average hotel. Poor breakfast, not quality produce used. Sheets awful and not proper cotton.

  • Stayed: February 2018, travelled solo
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Review collected in partnership with this hotel
Thank 18rianv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WildernessTeam, Guest Relations Manager at The Wilderness Hotel, responded to this reviewResponded February 11, 2018

Dear Rian

Thank you for taking the time to forward us your feedback on your recent stay at The Wilderness Hotel.

I confirm that your concerns have been addressed in a serious light and humbly apologize.

Kind Regards,
Marianne

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Reviewed February 8, 2018

will visit again awesome hotel lovely rooms perfect location holiday vibe through out the weekend walking distance from all the shops and restaurant's will recommend to friends and family spa was amazing

  • Stayed: February 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with this hotel
Thank yubrowc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WildernessTeam, Guest Relations Manager at The Wilderness Hotel, responded to this reviewResponded February 8, 2018

Dear Yubrow

Thank you for taking the time to forward us your heart-warming feedback on your recent stay at The Wilderness Hotel.

I wish to assure you that we have forwarded your feedback to the team.

We look forward welcoming you back.

Kind Regards,

Marianne

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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