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All reviews putt putt lovely hotel family room tennis courts table tennis within walking distance reception staff garden route enjoyed my stay pleasant stay one night stay lounge area squash spa facilities trampoline lagoon
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8 - 13 of 871 reviews
Reviewed 4 weeks ago

We have recently stayed in the newly renovated Honeymoon suite in the Wilderness Hotel. The room was HUGE. A double walk in frameless shower, double basin, huge jacuzzi, king size bed, lounge area with doors leading outside. This room is renovated and only 1 month old. Clean crisp linen. A wonderful buffet breakfast prepared by Beverly was wonderful. The most friendliest person is Original. The GM, Roedolf, is a real people's person, friendly and professional. We will be back at this hotel for regular stays as it has exceeded our expectation.

Room Tip: Room 189 / 190 is the HoneyMoon suite. The best room in the hotel.
  • Stayed: September 2018, travelled as a couple
    • Location
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Thank Illona0077
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 13, 2018

Laundry service was refused (machines not working properly). Machines at the gym in poor condition and we still had to pay. Food at the restaurant not always fresh.But a beautiful old hotel in a beautiful place.

  • Stayed: August 2018, travelled with family
    • Value
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Review collected in partnership with this hotel
Thank akurzw768445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 9, 2018

Great location, family feeling relaxed vibesAlways have a great time with the children at this hotel. Always feel like you can totally relax and take a break, the staff are always very accommodating.

  • Stayed: September 2018, travelled with family
    • Value
    • Location
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Review collected in partnership with this hotel
Thank ilzep472
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed September 2, 2018 via mobile

A truly terrible experience. We went to the hotel’s restaurant (Loerie Restaurant) for our mother’s birthday and were unpleasantly surprised that the buffet on offer was definitely below par. The selection was very minimal. The meat was tough, the side dishes were cold and the dessert offering left you wanting nothing more to do with the hotel’s restaurant.
It seems the Loerie needs to go back to kitchen and learn to fly again
Unfortunately over the years it seems the quality has dropped and the food on offer now is well well below standard

Stayed: September 2018, travelled with family
Thank Kendall_Law
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWildernessHotel, Head Chef at The Wilderness Hotel, responded to this reviewResponded September 4, 2018

Good morning Kendall. Thank you for taking the time to review our Restaurant and i would like to sincerely apologize for the experience that you had. It's one of the very few negative feed backs we've had in years and I am sure you know, this is not our usual standard. As the head chef of the hotel, I do take this very seriously and am very appreciative of your feedback.I will do some investigation on what was the cause of this. If you would like, I would like to invite you back to the hotel for a Sunday lunch at no cost, as i would like to reassure you of the quality that we strive for at The Wilderness Hotel. We're really hope next time you can come and experience everything the Hotel has to offer, all our facilities, renovated new rooms, the Spa and the village next to us - for the whole Wilderness experience

Kind Regards,
Gary Titterton/Head Chef The Wilderness Hotel Resort and Spa

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Reviewed August 31, 2018

A good hotel with nice breakfast and average dinner.. Walking distance to shops.. Very peacful and quiet location. Nice rooms with wifi... A good value for money.. I can eaisly suggest this hotel for a short stay

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank anilvk9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheWildernessHotel, Guest Relations Manager at The Wilderness Hotel, responded to this reviewResponded September 4, 2018

Good Day Anil,

Thank you very much for your kind review and the willingness to recommend us to your friends and family.

I am truly sorry to hear that your experience with our dinner was only average but I can assure you that it will be much better next time you come as our head chef has some great ideas that will change the overall experience for the dinner buffet.

We look forward to welcoming you back to The Wilderness Hotel and giving you that 5 star experience.

Kindest regards

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