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All reviews his entire team kind regards this past weekend reception staff a great stay swimming pool orion ben botswana upgrades gm sheets
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Reviewed March 7, 2018 via mobile

Super good location, away from the main city. Peaceful and relaxing.
Been visiting this hotel for the past 25 yrs and still enjoy it very much.
Beautiful for the entire family. Upgrades are visible for all to see.
Two beautiful pools and excellent buffet dinners.

All In all, a great experience.

A huge thanks to the GM and his entire team for making happy memories for us all.

Kind regards

Ben and family Botswana

Stayed: March 2018, travelled with family
Thank botfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hote1Management, marketing manager at Safari Lodge Hotel & Convention Centre, responded to this reviewResponded March 13, 2018

Dear Guest

We are so pleased to hear that you had a wonderful time at our hotel! Thank you for the wonderful feedback and we will definitely liaise this to the staff as it keeps them super motivated.
We look forward to welcoming you back in the not so distant future.
Warm greetings
Staff and management
Safari Lodge Hotel & Convention Centre

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 18, 2017

The place has seen better days, so a possible refresh will go a long way. However, it is clean...Or, to be true and authentic then have the recent decor as part of the photo gallery! Their staff are a pleasure and gem to have around...well experienced and versed in the hospitality industry.

Stayed: September 2017
2  Thank Bandile M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hote1Management, General Manager at Safari Lodge Hotel & Convention Centre, responded to this reviewResponded December 21, 2017

Dear Guest,
Thank you for taking the time to share your experience, during your time spent at Safari Lodge, with us.
Your comments regarding our Facilities are noted and appreciated.
We want to assure you that it is not the Standard we promote or strive to achieve and it will receive the required attention.

Kind Regards

Christo Kruger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 17, 2017 via mobile

Disappointed!!! The 1st time we were here we got booked into another room coz the executive room we had initially booked for had problems which were then solved after a day but then this past weekend we got booked into the wrong room with a cracked window and a broken door lock no wifi and no "free breakfast" as promised im not going back there im very disappointed!!! Loved the pool thou...

Stayed: December 2017, travelled as a couple
Thank Lesego M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hote1Management, General Manager at Safari Lodge Hotel & Convention Centre, responded to this reviewResponded December 21, 2017

Dear Guest,
Thank you for taking the time to share your experience, during your time spent at Safari Lodge, with us.
It is with concern and disappointment that we note our Facilities & Service did not meet with your expectations. For this we sincerely apologize.
We want to assure you that it is not the Standard we promote or strive to achieve and it will receive the required attention.

Kind Regards

Christo Kruger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 2, 2017 via mobile

Stopped here to get out of the big cities on the way to the Marico bush country. This is a convention centre so lots of space and cookie-cutter accommodation.
Buildings and grounds are a bit antiquated and in need of some TLC. Buffet style dinner and breakfast were great. Lots of veggies and protein. Poolside bar and outdoor dining option were good alternatives.

Stayed: November 2017, travelled with friends
Thank injasutidave
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hote1Management, General Manager at Safari Lodge Hotel & Convention Centre, responded to this reviewResponded December 3, 2017

Dear Guest,
Thank you for taking the time to share your experience during you stay at Safari Lodge, with us.
We appreciate the review and note your comments. We will make every effort to ensure that our facilities receive the appropriate attention.

Yours Sincerely

Christo Kruger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 12, 2017 via mobile

After trying to contact the hotel several times as well as the Head Office Orion, no one made an effort to come in contact with us. They dont answer telephones nor reply to emails. We went to the receiption and the staff told us the manager will talk to us, and the manager has made no effort to talk to us nor made any effort to phone or email us after we left our details. After coming back from our trip around Pilanesburg it was with great dissapointment to find that some of our personal belongings were missing. After reporting this none of the staff nor managent made any effort to help nor contact us as the promised they will. The food awefull and overpriced. The accommodation is overprice and not worth the effort driving there!

Stayed: November 2017, travelled as a couple
1  Thank Merche R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hote1Management, General Manager at Safari Lodge Hotel & Convention Centre, responded to this reviewResponded November 13, 2017

Good Day,
It is with great concern that i note your review on Safari Lodge and i wish to offer my sincerest apologies.
To assist me in investigating the matter, would you be so kind as to provide me with the following information please:
- Your name and surname
- The dates of your stay
- Your room number
- If possible, the the name of the staff member who attended to you at reception.

"Loving to serve our guests better every day"

Christo Kruger

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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