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All reviews sea point rooftop pool living area separate bedroom beach road self catering full kitchen friendly hotel business trip secure parking main road lion's head bus stop location is great a great stay reception staff signal hill
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Reviewed February 14, 2016

good
recommended but needs to install aircons in the bedrooms
service is very good both especially at breakfast
studio recommended given the gfact that bedrooms are not airconditioned
other than that I do not have any thing to say

  • Stayed: February 2016, travelled on business
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    • Location
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Review collected in partnership with this hotel
Thank sizwem2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this reviewResponded February 29, 2016

Dear sizwem2016

Thank you for your feedback and for taking the time to write about your experience.

We are please to see you did enjoy your stay, besides the aircons not being in the rooms and for this we do apologize.

Look forward to welcoming you back in the near future (in a Studio Room) :)

Regards,

Leon Knoetze

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 14, 2016

Reception can't recommend bars or restaurants or deliver the wake up call you ask for. However it you know the area and just need a crash pad the rooms are good. Don't opt for the suite with the separate bedroom if you like air con as there is only one unit and its in the living room.

  • Stayed: February 2016, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Review collected in partnership with this hotel
Thank Franadoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this reviewResponded February 29, 2016

Dear Franadoo

Thank you for your feedback.
I have personally checked and updated a list of bars and restaurants for employees to be professional at all times.

I apologize for the lack of knowledge and services you have received, I will be monitoring this.

Kind Regards,

Leon Knoetze

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 13, 2016

Wind noise
Water in the swimming pool was green and dirty.
Could be much better .
Room service used my shaver.
Forgot to put my supplies in the refrigerator.
Didn't fill coffee and milk day by day
Hotel manager helping very much

  • Stayed: February 2016, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
2  Thank 628amirn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this reviewResponded February 29, 2016

Dear 628amirn

Thank you for your review and giving feedback of your experience.
I would like to offer my sincerest apologies about the lack of service you received.

This is certainly not the standard we strive to maintain and hope to welcome you back in future to exceed your expectations of The Hyde.

Yours in Hospitality,

Leon Knoetze

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Reviewed February 12, 2016

As a solo traveller found this hotel perfect! The suite was spacious, spotless and well furnished with AC, ironing board and iron.
Lovely but small rooftop pool with adequate sun loungers and furniture with a beautiful view of Table Mountain. Location is 200metres from long promenade walks in either direction and a 10 minute taxi ride from the V&A waterfront.
The staff were extremely friendly and provided good advice on taxis, shops, local restaurants etc. Octavia and dining room staff were very attentive and topped up breakfast fare when required. Thank you!

Room Tip: I was on floor 4 at opposite side from lift and had no problem with noise.
  • Stayed: January 2016, travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank harryvfuller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this reviewResponded February 29, 2016

Dear harryvfuller

Thank you so much for your review and taking the time to write about your experience.
We are very pleased to see you enjoyed your stay with us and the services we have to offer.

We look forward to welcoming you back in the near future. :)

Regards,

Leon Knoetze

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Reviewed February 11, 2016 via mobile

We stayed at the Hyde for a couple of nights as we were travelling through Cape Town.

The staff were extremely helpful and pleasant. The suite was spacious, clean and very comfortable - I'm a bit of a snob when it comes to linen but quality of the bed and linen was superb!

The kitchen area and lounge were well equipped not that we eat in but you would be quite comfortable to do so.

There was secure parking which was reassuring as we did feel a little uneasy walking in the neighbourhood at night and early in the morning. Howe from you were a stones throw from the promenade which had a better feel than the back streets and along Main Road.

We had a great meal at the Italian that was up in Main Road. Turn left from Hotel entrance and then right and it was a short hop, absolutely heaving with locals.

The hop hop off bus has a stop less than 5 mins walk so good location.

Would stay there again but you need a good five days at least to explore all the delights of the City.

Stayed: February 2016, travelled as a couple
Thank julesfinnis66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheHyde777, General Manager at The Hyde All-Suite Hotel, responded to this reviewResponded February 11, 2016

Dear julesfinnis66

We would like to thank you for your review and taking the time to write about your experience.
We are very pleased you enjoyed your stay and the surrounds.

We would love to welcome you back to The Hyde Hotel.

Yours in Hospitality,

Leon Knoetze

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