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“Great for inner city”

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Belmond Mount Nelson Hotel
Ranked #11 of 112 Hotels in Cape Town Central
Certificate of Excellence
Reviewed 13 May 2012

Lacks some of the charm that an out of location would have, however all well appointed and well furnished.
Combine stay with high tea.

Stayed: February 2012, travelled solo
Thank Alexandra S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,182 - 1,188 of 1,680 reviews

Reviewed 8 May 2012

I travelled in a party with an escort from Australia (Bill Peach). April is a perfect time for sightseeing. I was impressed firstly by the exterior beauty of the Mount Nelson: the warm colour of the building, the exquisitely manicured gardens - spacious and with many shady trees. The pool is a winner. My room was more than adequate: I do like to open windows, but this was not to be. The dining room was excellent: friendly service, ample menu choices and a lovely serene atmosphere. On departure we required snacks very early. A lovely table set beyond the foyer greeted us with all that could be desired..

Room Tip: This was done in advance for us
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Stayed: April 2012, travelled with friends
Thank LucySydney_Australia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2012

Stayed for 4 days at the MNH with my partner in April 2012, travelled for business. As with ‎everything, attention to detail should not be underestimated. Generally speaking, our stay would ‎have been OK, if not the credit theft and a sour e-mail from the hotel concierge upon our ‎departure. This is a rusty bureaucratic institution rather than a five-star hotel.

Some points:‎

‎-‎ Slow check-in without a smile
‎-‎ The newspapers requested never arrived ‎
‎-‎ High tea: the actual hot drink was properly prepared, but the finger food is poor
‎-‎ Breakfast and lunch at the Oasis restaurant resemble school canteen, both in service and ‎food quality (tea-coloured “coffee” for breakfast, etc.)‎
‎-‎ Nice bathroom, spacious room. However our window leaked rain water and the faulty ‎shower door flooded the bathroom floor ‎
‎-‎ Too many people coming in and out of the room: somebody comes to ask whether the ‎service is ok, then the maid comes in with a “don’t disturb” sign on the door, then the fire ‎alarm needs replacing without prior notice...‎
‎-‎ Upon check-out, my partner forgot his phone charger in the room, which he asked to get ‎delivered to a nearby restaurant. The hotel agreed to deliver for a round sum of ZAR590, ‎which is more than a return taxi fare and more than the cost of the charger. Normally, one ‎expects some “after-care”‎
‎-‎ Last, but not least, my credit cards that have not left the room, have all been cloned. ‎‎(Somebody in Lesotho spent £500 from my account)‎

Considering the size of the hotel the little shabbiness and dry sandwiches could be excused and ‎the poor service could be forgiven – if only this was a vibrant place with character and charm. It is ‎not. ‎

  • Stayed: April 2012, travelled on business
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4  Thank Marina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2012

I visit for 3 nights with my wife the Mount Nelson Hotel .The Palme avenue by entrance to the
Hotel is very impressive.The service was exellent and friendly.The breakfirst on this beautifull
terasse by the pool was a good start for the day.Not to forget the fine personal shuttel service
to the waterfront.(without charge).
its a island of quitness in this city.

  • Stayed: March 2012, travelled as a couple
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Thank erberto123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 May 2012

In February I organised a conference at the Mount Nelson Hotel. I can highly recommend this venue. The venue provides the tranquillity for a highly success meeting. The staff are extremely professional and attentive to your requirements and needs. We have had two conferences at the Mount Nelson and would also recommend the venue. The bedrooms are extremely comfortable and clean. The choice of breakfast and lunch was just incredible and afternoon tea an absolute MUST. I would love to go back tomorrow.

  • Stayed: February 2012, travelled on business
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Thank Gillian P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2012

Myself and my family dined in the Planet restaurant. This meal was outstanding the service and friendly staff made a great evening. This was good enough even for my Queen.

  • Stayed: April 2012
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Thank SunseekerSunderland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 April 2012

Excellent service, food, quality, and atmosphere. The Mount Nelson is beautifully decorated - very elegant. The experience of high tea is lovely - a real treat!

  • Stayed: April 2012, travelled with family
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Thank Maggie899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Belmond Mount Nelson Hotel

Address: 76 Orange Street | Gardens, Cape Town Central 8001, South Africa
Phone Number:
Region: South Africa > Western Cape > Cape Town > Cape Town Central > City Bowl
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Cape Town Central
#2 Family Hotel in Cape Town Central
#4 Spa Hotel in Cape Town Central
#9 Romantic Hotel in Cape Town Central
#11 Luxury Hotel in Cape Town Central
Price Range: $575 - $1,114 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Belmond Mount Nelson Hotel 5*
Number of rooms: 198
Official Description (provided by the hotel):
Welcome to Belmond Mount Nelson Hotel, in Cape Town’s buzzing heart. We invite you to relax in our iconic pink buildings, airy rooms and dreamy gardens. Enjoy imaginative local cuisine, nourishing spa treatments and eye-catching artworks. Captivating visitors since 1899, Cape Town’s iconic resort hotel is a tranquil hideaway just moments from the city’s buzzing heart. Our 198 individually designed rooms and suites and a host of fabulous facilities appeal equally to romantic couples, families or adventurous groups. Stroll through our expansive gardens, take a tree tour or browse the outdoor sculpture exhibition. Discover the hotel’s history, art and culture on self-guided tours. Enjoy imaginative cuisine in our restaurants and soothing bliss at the spa. Just beyond our gates lies the pulsating city, with stunning beaches and historic hotspots moments away. Forever watching over the hotel is Table Mountain, another wondrous Cape Town landmark. ... more   less 
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Also Known As:
Mount Nelson Cape Town
Hotel Mount Nelson
Belmond Mount Nelson Hotel Cape Town, South Africa

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