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All reviews business school great location university campus converted prison family room interesting hotel two oceans aquarium frosted glass rooms are small table mountain double bed five minute walk hop on hop off bus walking distance water front breakfast room main building
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Reviewed August 21, 2018 via mobile

What an awesome place to stay and easy access to the Waterfront. Went out of there way to make us feel welcome, I will defnitely go back. A special thank you to Eugene, your service was excellent, cannot wait for my next visit!

Stayed: August 2018, travelled as a couple
Thank Amandav2596
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded August 21, 2018

Dear Amanda v,

Thank for you for giving us such a great score and for your fantastic review.

We are delighted to read that you found our hotel awesome. Protea Hotel by Marriott Breakwater Lodge is ideally situated in one of the most popular locations in Cape Town, namely the Waterfront. We hope you took full advantage of what the Waterfront had on offer.

We will be sure to convey your comments to our staff at our next meeting.

Thank you once again for your review and we look forward to welcoming you back.

Yours in hospitality,
Colin Naiker

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 19, 2018 via mobile

We came to stay one night in a family room while friends were in Cape Town. While the rooms were small I really liked that the kids had a completely separate room to us , rather than a bigger room with extra beds. The hotel was clean and the service at reception was exceptional. We did not try out the spa or the restaurant but will definitely recommend this hotel.

Stayed: August 2018, travelled with family
1  Thank Heidi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded August 19, 2018

Dear Heidi M,

We wanted to take a moment to thank you for telling us about your experience with us.

Our aim is make all our GUESTS feel at home, and reading that you liked the fact that your kids were close by, confirms that we are on the right track.

We will be sure to pass your comments on to our staff regarding the exceptional service you received.

We hope that the next time you visit, you will try our Spa as well as our Restaurant. Our Restaurant has views of both Table Bay harbour as well as the majestic Table Mountain. We can assure that having a meal in this setting, will make it the meal so much more enjoyable and relaxing.

Thank you once again for your review and recommendation.

We look forward to welcoming you back when you next visit our friendly city.

Yours in hospitality,
Colin Naiker

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Reviewed August 18, 2018 via mobile

Thoroughly enjoyed our stay at this mid-market hotel which was clean, comfortable and centrally located. The staff were courteous and helpful, though we did not use the restaurant as so much choice in the vicinity. The hotel is actually located as part of the old Capetown prison so has some interesting history in the old buildings.

Stayed: August 2018, travelled with family
1  Thank euanmitchell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, Manager at Protea Hotel Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded August 19, 2018

Dear euanmitchell

Thank you for taking the time to share your recent experience at the Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge with us.

Your valuable feedback helps identify areas of opportunity for us to improve the guest experience. While I’m glad to hear you enjoyed your stay, I am curious to know if there were any elements of your visit we could have enhanced.

The hotel team is committed to delivering an exceptional experience and are always brainstorming creative ways to exceed the expectations of our VALUED GUEST, such as yourself. At your convenience, feel free to share any additional feedback on how we can elevate your experience whenever your travels bring you back to Cape Town.

Sincerely,
ELDINE PERA
Rooms Division Manager
Protea Hotel by Marriott Cape Town Waterfront Breakwater Lodge
eldine@bwl.co.za
+27 21 406 1911

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Reviewed August 17, 2018

This is the second time we have stayed at the Protea Breakwater Lodge. The main reason is its location within the Waterfront and relative value for money compared to other hotels within the area. We booked a family room, which is snug, but adequate for our needs. My parents booked a larger suite so we had somewhere to sit and chat. The beds are lovely and comfortable. The staff always helpful. An extra shout out to Glen, the concierge, who always was super helpful. On the day of check out, my son was taken ill so we had to spend a bit of time in the foyer while the rest of the group went up Table Mountain. Having spoken to Glen on a few occasions, he came over to check that my son was okay and offered to call a doctor if he wasn't.

The only criticism would be the slightly opaque doors in the family room into both the shower and the toilet. Okay for a family, but family not if with friends!

  • Stayed: August 2018, travelled with family
    • Rooms
    • Cleanliness
    • Service
1  Thank juliarodman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHBWLCPT, General Manager at Protea Hotel Cape Town Waterfront Breakwater Lodge, responded to this reviewResponded August 20, 2018

Dear juliarodman,

A warm welcome back and thank you once again for choosing our Hotel.

Location is important when selecting your holiday destination, and as you stated, the main reason is our location and the relative value for money.

It is wonderful to read that you found our beds lovely and comfortable. We will definitely convey your comments to our STAFF who are always there to assist our GUESTS to make them feel at home. We hope your son had a speedy recovered.

We look forward to welcoming you back when you next visit our friendly city and hope Table Mountain will be first on your itinerary.

Yours in hospitality,
Colin Naiker

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Reviewed August 12, 2018

A nice,cosy and incredible hotel well situated. You don't need a car to visit the city: the waterfront is at a 5-minute walk and it is also easy to take a ride in a City Sightseeing bus to discover the city. The bedrooms are larde, well furnitured and really clean. The first time, we lost ourselves in the corridor because it is really large and it also serves for a university. It is so fun to go and have breakfast and meet teachers in the corridors going to make courses (maybe we didn't use the appropriate corridor :) . The buffet for breakfast was one of the best we have never sen. We lacked nothing ! Pastries, eggs, fruits, breads, cold meats...an excellent place to stay. We didn't care about having a swimming pool; there isn't. There is a spa for those who need to relax.

  • Stayed: September 2017, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Sand42700
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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