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All reviews great location sister hotel breakfast was included waterfront area hop on hop off bus robben island minute walk to the waterfront quiet location turn down service stayed here for nights travel agent standard room water front safe area table mountain south africa stay in cape town
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Reviewed June 29, 2016

We had a small but very comfortable room here.
The staff were exceptional, nothing was too much trouble and the location was great it is so close to V and A and the scenic hop on off buses. We were there for 3 nights and the lobby was a comfortable place to sit for half an hour while waiting for each other.
Perhaps more English language newspapers would have been great. They always seemed to be in Afrikaans.

Room tip: we had a sunny room overlooking the pool it was quiet but nobody swimming, which could make a difference.
Date of stay: May 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Traveller_M480
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded July 1, 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later. We will look into the Newspaper issue.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 27, 2016

Stayed there with husband in Dec 2015 (celebrated the new year's eve!). The hotel was ok in terms of amenities (nothing great - we had to change room once and second room was ok). Breakfast was good enough - didnt really have other meals to comment on. The best part was (and im totally sold on the hotel coz of it) the location! If you dont want to pay much more with the 5 stars like Taj neaby, this is a good bet! V&A is pratically a stone's throw away...and that made life much simpler...you could just tumble into V&A for any meal...the many sighseeing options that are close by..even the tours r close...really useful!

Date of stay: December 2015
Thank Travelbud_India
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded July 1, 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 27, 2016

It is located 5 mins walk to the Waterfront. The rooms are not big but adequate. Heating is good thank god. They have a bar and a great restaurant which is priced well. Free Wifi. Staff are very courteous.

Room tip: Get a room not on the road for quietness
Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Value
    • Location
    • Service
Thank Pudge M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded July 1, 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 19, 2016

Very central, absolutely spotless, staff that could not do enough to ensure your comfort and parking! I arrived not knowing what to expect and what a great surprise. The hotel looks as if it has recently been revamped. The breakfast was great too!

Room tip: I would have been happy in any room!
Date of stay: May 2016
  • Trip type: Travelled on business
    • Location
    • Rooms
    • Service
Thank MIssB26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded July 1, 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 14, 2016 via mobile

We stayed in the Presidential Suite. Value for money! Breakfast was good with a big variety! Front desk/valet service were outstanding! Good business centre. Walking distance to the V & A Waterfront, we felt safe all day round. Would really recommend the stay!

Date of stay: June 2016
Trip type: Travelled with family
Thank Jimmy_Stonehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JvanderMerwe, Guest Relations Manager at The PortsWood, responded to this reviewResponded July 1, 2016

Dear Valued Guest


Thank you for taking the time to provide us with your valuable feedback and kind words. We are delighted that you enjoyed your stay and hope to welcome you back sooner rather than later.We glad you enjoyed the Presidential Suite


Muneeb Eksteen
Guest Relations Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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