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6 - 11 of 843 reviews
Reviewed 5 weeks ago via mobile

Enjoyed dinner here tonight. Complementary sherry on arrival.
Very good food and friendly staff without some of the frills. Good menu and ample portions of both land and sea food.
Worth a visit. Right on the shore

Date of stay: November 2018
Trip type: Travelled as a couple
Thank Gordon C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarineteam, General Manager at The Marine Hermanus, responded to this reviewResponded 4 weeks ago


Dear Gordon C,

Thank you for your review. It is very good to hear your enjoyed your dinner in Origins and our wonderful position on the Bay.

Looking forward to welcoming you back.

Best regards
Jo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

The Marine is a differentiated niche market 5 star Hotel. Why would they then offer you a discount voucher on check in for an upgrade when they know that no upgrade rooms are available and why serve excellent world class food in their evening restaurant and have a limited wine list with no (none!) French Champagne available?

The checkout staff member lacks basic training in human interaction.

Date of stay: November 2018
Thank doup2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarineteam, General Manager at The Marine Hermanus, responded to this reviewResponded 4 weeks ago


Dear doup2018,

Thank you for bringing your disappointing experience to our attention. I would like to reassure you that these matters have been addressed and am pleased to know you enjoyed our restaurant and location.

Kind regards
Jo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 5, 2018

We fly from Florida and drive to Hermanus to stay at this beautiful resort hotel. We are always greeted like family - like they remember us from year to year. A bottle of Creation Wine is waiting for us and we enjoy the touch. The front office manager, Heidi, worked on a computer problem for us this year. It took a small miracle for her to get it to work. The staff maintains the highest manner of cleanliness in the rooms. The breakfast buffet is wonderful and the food prepared is of the highest standards. We even noticed the general manager, Ms. Jo Massie, "working" the breakfast. She seemed to want to pitch in and help. This year the whales were right up on the shore. We stood at our room windows and got excellent photos! This is definitely our "home away from home" when we start our African adventure. We love this hotel!

Room tip: get one facing the water.
Date of stay: August 2018
  • Trip type: Travelled as a couple
    • Value
    • Cleanliness
    • Service
3  Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarineteam, General Manager at The Marine Hermanus, responded to this reviewResponded 4 weeks ago


Dear Patricia W,

It was wonderful to welcome you back to The Marine and so good to hear you felt very at home, especially enjoying the amazing whales sightings we experienced this Year.

Thank you for this great review and we are looking forward to your next visit.

Warmest regards
Jo

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Reviewed November 3, 2018

This was a star hotel on our holiday. Excellent service always with a helpful and friendly approach. Good food and splendid location right on the coast, but near shops if you needed them. From the cliff top you can take part in whale watching or sit and enjoy the view. Our room was excellent and had a balcony on which we could sit and enjoy the surrounds.

Room tip: Ask for one overlooking the sea.
Date of stay: October 2018
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank CNRMR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarineteam, General Manager at The Marine Hermanus, responded to this reviewResponded 4 weeks ago


Dear CNRMR,

Thank you for this wonderful review. We are delighted to hear you so enjoyed your recent stay with us especially our position within Town and setting on Walker Bay.

Looking forward to your return visit.

Warmest regards
Jo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 1, 2018 via mobile

We arrived on a very busy Sunday, there was a national cycle race on, but the hotel were quite ready for us and all was excellent. Checked in early, room was ready. Lovely staff. Went for a walk....& we could see whales from the cliff path!
We got a recommendation for dinner in the LB bistro (very good) but on our last night ate in the Origin restaurant in the hotel.... a very good call, food was the best we had in Hermanus. And the breakfasts were also excellent. Perfect poached eggs each morning, & I mean perfect!
Lovely place, great staff, give it a try.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank Graeme D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheMarineteam, General Manager at The Marine Hermanus, responded to this reviewResponded 4 weeks ago


Dear Graeme D,

It is wonderful to hear you so enjoyed your recent stay with us, despite a very busy weekend and the buzz around the cycle race.

Thank you for posting this positive review and we look forward to welcoming you back for another round of poached eggs !!

Best regards
Jo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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