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All reviews sea facing room whale watching no lift bit dated within walking distance see whales perfect location restaurants and shops sea front enjoyed our stay breathtaking views comfortable room short stay marine drive across the road breakfast was excellent excellent stay
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13 - 18 of 804 reviews
Reviewed October 13, 2018 via mobile

Hotel is a bit worn down and in need of revamp. We paid extra for a room with ocean view. Glad we did! Lots of staff around. Breakfast was ok. But the views... This is what you pay for, and for the view alone.

Date of stay: October 2018
Trip type: Travelled as a couple
Thank carolinebI3510SB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, Manager at Windsor Hotel & Apartments, responded to this reviewResponded October 15, 2018

Good afternoon Caroline B
Thank you for your review - we are delighted to hear that you stayed with us.
We are also glad to hear that you took a Sea Facing Room - the view from our rooms is definitely what sets us apart.
Our Hotel has recently undergone an extensive renovation, and all our bedrooms have been been renovated. We have also done some work in all our public areas, however we are paying careful attention to ensure that our heritage and culture of the hotel is maintained, as we are a 122 year old hotel, so there is a lot of history that we wish to maintain.
We hope to welcome you back to the Winsor Hotel again soon!
Kind regards,
Madeleine
On Behalf of the Windsor Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 12, 2018

Great location and from the hotel breakfast room you could watch the whales breaching. Hermanus really is an excellent place to go to view whales from the coast. We saw 40+ whales in a short time - it was September and the mother and baby whales were in the bay.

Room tip: Possibly a room overlooking the sea however not essential.
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank holidayneeded72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, Manager at Windsor Hotel & Apartments, responded to this reviewResponded October 15, 2018

Good afternoon Holidayneeded72
Thank you for your review - we are always glad to hear from our guests after they stay with us.
We are delighted to hear that you enjoyed your stay with us, and most of all that you were able to do some whale watching.
We have more whales in the bay this year than we have in many years previously, so we are delighted that our guests are able to enjoy this.
We hope to welcome you back to the Windsor Hotel again soon!
Kind regards,
Madeleine
On Behalf of the Windsor Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 2, 2018

Visited a heaving Hermanus over the Whale Festival weekend. Had a sea-facing ground floor room and was able to watch the whales frolicking in front of us while sitting on our balcony. In fact we could not have been better positioned if whale watching was the purpose of our visit. Staff was very friendly and helpful and breakfast more than adequate. I felt our stay was great value for money and would not hesitate to return.

Room tip: Sea facing ground floor if there during the Whale season
Date of stay: September 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank michael1951288
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, Manager at Windsor Hotel & Apartments, responded to this reviewResponded October 2, 2018

Good morning Michael
Thank you so much for your review - we always look forward to hearing from our guests after they have stayed.
Thank you for the lovely words - we are delighted that you enjoyed your stay, and most of all that you were able to do some whale watching - we have to agree that our Sea Facing Rooms are ideally situated for whale watching, especially this year where we have had so many whales in the bay.
Thank you also for your lovely comment regarding our staff - we are delighted to hear that your interactions with them were so positive, and we truly believe that they are the reason we have such a high rate of return guests.
We look forward to welcoming you back to the Windsor Hotel again soon!
Kind regards,
Madeleine
On Behalf of the Windsor Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 2, 2018

I don’t believe I have ever had a more friendly welcome at a hotel. The staff were genuinely friendly and helpful.
The hotel is situated on the sea front giving glorious views and when we were there we saw plenty of whales.
Room was fine, clean (no view from the room) but plenty of views from the sitting areas.
Breakfast was excellent
Highly recommended

Date of stay: September 2018
Trip type: Travelled as a couple
Thank mikesJ3222BN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, Manager at Windsor Hotel & Apartments, responded to this reviewResponded October 2, 2018

Good morning Mike
Thank you so much for your review - it is always so wonderful to hear from our guests after they have stayed with us, but a review like this is particularly lovely to receive.
We are so delighted to hear that you had such a wonderful stay with us, and most of all that all your interactions with our staff were so positive.
We are also very happy to hear that you were able to enjoy the lounges in the hotel, and that breakfast was to your liking.
We hope to welcome you back to the Windsor Hotel again soon.
Kind regards,
Madeleine
On Behalf of the Windsor Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed September 30, 2018 via mobile

Returned to watch the wales and to enjoy the special Hermanis vibe.... Booked our top floor sea view room months in advance and delighted that we did. 30 seconds after getting in saw whales frolicking in the sea metres away. Our room was super - modernised recently and very comfortable- location fab. And this weekend was the Whale Festival - we watched the parade pass below us into the town. We had hotel parking and could walk everywhere. Staff professional and helpful - and the nice touch of a complimentary glass of wine on arrival- pm

Date of stay: September 2018
Trip type: Travelled as a couple
Thank Linda W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Windsor H, Manager at Windsor Hotel & Apartments, responded to this reviewResponded September 30, 2018

Good morning Linda
Thank you so much for your lovely review - it makes Mondays so much better when we get such fantastic reviews from our guests.
We are delighted to hear that you enjoyed your stay with us once again, and most of all that you were able to enjoy some whale watching.
Thank you also for the lovely comment about our renovations - we have worked hard to modernize the rooms, but to remain true to the heritage and history of the hotel, walking a fine line between the two.
We are also very happy to hear that you were able to explore town on foot - it really does make the Windsor Hotel one of the best located properties, as not only do we have a Sea View, but we are also right in the middle of town, making it very accessible to our guests.
We are also delighted to hear that you enjoyed the complimentary wine on arrival.
We look forward to welcoming you back to the Windsor Hotel again soon!
Kind regards,
Madeleine
On Behalf of the Windsor Team

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