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All reviews oysters terrace suite beautiful hotel star hotel attention to detail heated floors fine dining rose petals wine list complimentary wine main building treated like royalty south africa feel special general manager cape town great dinner
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4 - 9 of 543 reviews
Reviewed August 13, 2018

We stayed here on 11 August for the winter special break.
Amazing service!
The food is outstanding.
We were upgraded and the room was perfect.
All-in-all a fantastic experience.

The staff was very attentive, helpful and friendly!

  • Stayed: August 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lindy E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandeRocheHotel, Sales and Marketing Administrator at Grande Roche Hotel, responded to this reviewResponded August 21, 2018

Dear Lindy,

We were so pleased upon receiving your review of the Grande Roche Hotel.

It seems that you had a chance to enjoy the full five star experience. We trust that you left the Winelands with happy memories and we look forward to welcoming you back in the near future.

Kind Regards,
The Grande Roche Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 8, 2018 via mobile

I came to this hotel late at night for a one night stay for business.

I think it is 5 star? The reception were friendly. The room was lovely. Dilmah tea with little milks. My favourite.

Wine with biltong. Lovely little touches.

Breakfast is where the title of difficult to judge came in. The entrance hall / breakfast room. It looked a little like the tables weren't fully set. The room didn't flow nicely from breakfast display to seating. The staff were not very welcoming - very busy setting tables rather than serving.

I was fed, watered and slept well, just not sure it was 5 star?

Stayed: August 2018, travelled on business
Thank GinaSchroeder1972
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandeRocheHotel, Sales and Marketing Administrator at Grande Roche Hotel, responded to this reviewResponded August 21, 2018

Dear Gina,

Thank you for taking the time to write about your experience at the Grande Roche Hotel.
We would like to sincerely apologize that we failed to deliver our promise to impress.


Your constructive criticism is much appreciated, and we have already used some of it to implement the necessary procedures.

We do hope that you do hope that you return to us in the future, so we may offer you the full five star experience that you deserve.

Kind Regards,
The Grande Roche Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 4, 2018

We had "The Coach House" which, as it would sound, is a suite conversion from the hundreds years old coach house. A very spacious suite with super high straw thatched and exposed beam ceilings, a dressing room, and a massive bathroom with heated floors, double vanity and the hottest most epic rain head shower. Other inroom amenities - like complimentary local wine and truffles, a coffee/tea service, and plus robes made our winter evenings cozy. The bed was incredibly comfortable too which is always important.

The rest of the grounds are beautiful. Back off of the main drag of Paarl, insulated by vineyards as far as the eye can see made you feel removed from the world (and certainly felt more European than I had expected!) and yet we walked to dinner in town a few times and it was a casual easy stroll. Its proximity to both the airport and to Cape Town CBD made this a great basecamp location too, without the stress of being in a city or dealing with urban parking/city life.

Service was terrific, with front desk and housekeeping staff attending to every need, and breakfast service top notch!! One morning we were overheard possibly skipping breakfast because of the activities we had booked and voila! a to-go pouch of croissants, cheese biscuits and rolls appeared so we "wouldn't leave on an empty stomach". When we did eat on site it was hands down the single best ham and cheese omelette I've ever had anywhere.

In short, this is a great 'farm estate' stay for any wine country or Cape Town needs if you want to be well taken care of, cozy and surrounded by gorgeous fields and mountains that slow your pace down and make you drink it all in!

Room Tip: The Coach house was fantastic - recommend!
  • Stayed: July 2018, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Leigth M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandeRocheHotel, Sales and Marketing Administrator at Grande Roche Hotel, responded to this reviewResponded August 21, 2018

Dear Leight,

Thank you for taking the time to write about your experience at the Grande Roche Hotel.
We are so pleased that you enjoyed your time with us and had a chance to experience peaceful Paarl.

It is our passion that our guest leaves the Winelands with forever positive memories and we hope to welcome you back soon.

Kind Regards,
The Grande Roche Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed July 22, 2018

The hotel has the most amazing location overlooking the vineyards and mountain range, so on arrival its stunning. Once you enter though is a little unexpected. The hotel reception shares the same space as the fine dining restaurant - randomly placed! The rooms are all very different, but only a handful have been recently refurbished and are of a 5-star standard. The older rooms are a little tired with chintzy furniture and out of date bathrooms. The refurbished rooms are on the terrace and are beauitful. With your own small terrace and two sunloungers, these rooms have the best views on the property. The hotel has two swimming pools, small gym and a small spa and a restaurant. If you can stay in a nice room - the hotel has character and a good inclusion in the wine lands.

Room Tip: Ask for a refurbished terrace view room
Stayed: July 2018, travelled on business
Thank ARCHIE0410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandeRocheHotel, Sales and Marketing Administrator at Grande Roche Hotel, responded to this reviewResponded August 21, 2018

Dear Archie,

We were so pleased upon receiving your review of the Grande Roche Hotel.

your constructive criticism is much appreciated,and we will use it to implement the necessary policies.

May you return to us in the future and enjoy the full experience.

Kind Regards,
The Grande Roche Management Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 15, 2018

What a lovey experience from the minute we arrived to the minute we left.
We were treated like royalty with unbelievable 6 star treatment.

The breakfast was unbelievable with so much choice and so many delicious items on the buffet that it is impossible to give it justice.

The bedroom was very clean and spacious and the free wine, biltong was a lovey touch.

Other positives

The location of the hotel is in the prime area of Paarl.

There is very little negatives except the limited tv channels and limited dvd's on offer.

We look forward to returning to this splendid hotel.

Well done to the staff of the Grand Roche Hotel

  • Stayed: May 2018, travelled with family
    • Value
    • Rooms
    • Service
1  Thank antonymaltz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GrandeRocheHotel, Sales and Marketing Administrator at Grande Roche Hotel, responded to this reviewResponded May 25, 2018

Dear Antony,
Thank you for taking the time to write about your Grande Roche experience.
We are so pleased that we were able to pamper you a bit.
Hope you return to us in the future.
Kind Regards
The Grande Roche Management Team

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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