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“Wonderful place to stay when in Stellenbosch”
Review of Devon Valley Hotel

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Devon Valley Hotel
Ranked #5 of 16 Hotels in Stellenbosch
Certificate of Excellence
Level Contributor
32 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Wonderful place to stay when in Stellenbosch”
Reviewed 11 June 2012

We used this as our base for five days while exploring the wine area of South Africa for the first time. Great location and easy access from Cape Town and to not only Stellenbosch but Franschoek. The gardens are beautiful and great views over the valleys and vineyards. Helpful and friendly service. Would definitely stay there again.

  • Stayed June 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HSBFET
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, General Manager at Devon Valley Hotel, responded to this review, 12 June 2012
Dear HSBET

Many thanks for your review and we look forward to welcoming you back!

Kind regards


Andrew Dietrich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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574 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (121)
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English first
Somerset West, Western Cape, South Africa
1 review
Reviewed 4 June 2012

We were spoilt with a night at Devon Valley to celebrate our 20th wedding anniversary. We received a very warm welcome and were immediately shown our room, to which many special & personal touches had been added to ensure we had a memorable evening..champagne, treats, rose petals etc. It was so special to get away and savour the peace & quiet of Devon Valley with its breathtaking views and magnificent setting. We enjoyed a pre-meal drink next to the fireplace in the cozy bar which was followed by our evening meal with great service from our waiter. The menu was very appealing and our meals were first class. A thoroughly enjoyable evening ending with a very comfortable sleep....loved the heated bathroom floor! Breakfast at Devon Valley has a buffet that you dream of...a definite must! Thank you to the staff of Devon Valley for creating a memorable celebration we hope to experience again.

  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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Helpful?
Thank Warren R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, General Manager at Devon Valley Hotel, responded to this review, 10 June 2012
Dear WarrenR

Many thanks for your review. We are delighted you had a wonderful anniversary. We look forward to welcoming you back soon.

Kind regards

Andrew Dietrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cape Town, Western Cape, South Africa
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 June 2012

We spent Friday and Saturday night at Devon Valley this weekend. Welcomed warmly, we had the perfect room for our family that looked out onto wide lawns so the kiddies could work off some energy and romp without disturbing too many guests! We were a bit nervous about our first hotel stay with small children (aged 3 and 4), but the friendly staff put us at ease and the children were thrilled with special Welcome goodie bags and loved their room.

We ordered from room service on Friday night - delicious burger for us and fish fingers for the kids and all licked our fingers afterwards. Saturday breakfast hit all the taste buds - from cooked breakfast to fruits, cereals and continental pastries. After some bike riding around the grounds (thankfully the kids did not run anyone over), we opted to visit the Franschhoek Motor Museum and then Babylonstoren (a large veggie garden - fresh fresh salads) and came home for a nap and tea overlooking the vineyards. There's lots more to see and do in the area as well as some hiking trails on and around the hotel vineyards that we just did not get to (sadly).

The hotel organised a babysitter for Saturday night so we had some couple catch-up time and a wine pairing dinner that was most excellent. The butternut tortellini - mmm. When we had to scoot back to the room after main course (why do kiddies not go to sleep!) the restaurant offered to send our desserts and coffee to the room for us and so we put the kids to bed then turned on the fire in our room, and relaxed and chatted until late. I have to mention the nutty ice cream on home made marshmallow, and the amarula creme brulee. Delicious!

Families have the option of interleading rooms - works really well - the beds, bathrooms and linen were super classy and very comfortable, and the private patio for each room is great. The kettle and tea caddy and even a small bar fridge in our room made it easy to keep little people on track with snacks and drinks.

Thanks to all the staff at Devon Valley Hotel for a wonderful few days, delicious breakfasts and dinners and for making our family feel so at home. Our children really did not want to leave! And neither did we!

Room Tip: Ask for the Vineyard Luxury rooms - we had rooms 37 and 38. Close to the restaurant and bar, but fel...
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  • Stayed June 2012, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank Kerry F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, General Manager at Devon Valley Hotel, responded to this review, 4 June 2012
Dear Kerry-Ann

Many thanks for your wonderful review. We look forward to welcoming you back with your kids.

Kind regards


Andrew Dietrich
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
South Africa
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 31 May 2012

My wife and I, unfortunately, only spent one night here. I say unfortunately, because I would have loved to spend the entire weekend here. We stayed in a Vineyard Luxury Room, which is in a new block - I think it was room 49. Either way, try for a room on either end of this block as these have the added touch in terms of features and size. The rooms are very spacious and beautifully appointed, with a gas fireplace, and large freestanding tub and walk-in shower. All the 5-star amenities are there, flat screen TV, tea & coffee (with filter coffee to add a special touch), bath & shower products, robes, etc. The extra-length king-size bed was so comfy, we didn't want to get up the next morning, but instead to lie in and enjoy the view (through the large sliding doors), fresh air and wonderful coffee. Breakfast in bed (which I believe is an option), would have been just perfect.

The staff were magnificent too, from check-in, the wine tasting and bar staff, waiters and waitrons and host(esses), all made sure that our stay was unforgettable. Even the lady attending to the rooms in the block we stayed in was incredibly friendly.

We also had dinner in their restaurant, which was of a VERY high standard.

To compare our room with others, we peak into their 'standard' rooms, which altough are cosy, are similarly of a high standard and would have been equally special. Each of these 'Classic' rooms have a cute little patio under a vine - how appropriate! :)

The hotel is situated on a working boutique wine farm - a stone through from the centre of Stellenbosch. The views, at least from the porch outside the bar as well as our second-story room was magnificent and I think we could see as far as the Strand (a nearby coastal suburb)!

Room Tip: Ask for a room in the new block - I think room 49 which is a luxury vineyard room was awesome (2nd l...
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DavidLight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, General Manager at Devon Valley Hotel, responded to this review, 2 June 2012
Dear Davidlight

We are delighted to read your review. Looking forward to welcome you back for the whole weekend!


Andrew Dietrich

General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jupiter, Florida
Level Contributor
152 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 30 May 2012

We arrived a day late....thanks Delta. The staff was very accommodating in moving our reservation by a day. The room was clean but not super clean like my wife requires. The staff did a great job in cleaning the room for our 2nd night and the hotel provided dinner at no charge. All in all a nice hotel but a little off the beaten path.

Room Tip: The newer vineyard rooms on the ground floor seemed the best.
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  • Stayed May 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveltroutfisherman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, General Manager at Devon Valley Hotel, responded to this review, 2 June 2012
Dear troutfisherman

Many thanks for your review. We are delighted you ended you stay with us in a positive light.

We look forward to welcoming you back to South Africa in the near future.

Kind regards


Andrew Dietrich
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sao Paulo, SP
Level Contributor
43 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 19 May 2012

We had a wonderful night stay at the Devon Valley Hotel. Our room was large with a very comfortable bed and the shower was wonderful. Our view of the valley was very pretty. The breakfast was vast (a lot of cheeses!!). The location was good, close to the winerys...

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank RodrigoH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, General Manager at Devon Valley Hotel, responded to this review, 22 May 2012
Dear Rodrigoh

Many thanks for your review. We are delighted you enjoyed your stay

Kind regards

Andrew Dietrich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coventry, United Kingdom
Level Contributor
378 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
Reviewed 16 May 2012 via mobile

We had been looking forward to finishing our holiday in Stellenbosch and chose the Devon Valley on the basis of the reviews but we were very disappointed. The first issue was finding the place. The first sign you see has Devon Valley Hotel in large font and then "Entrance next right" in much smaller font and obscured by foliage. So we turned into what was in fact the exit. Very confusing. When we eventually found the entrance, there was a security man stationed there who checked whether we were kosher visitors and allowed us on site. However he didn't give any directions about parking. Parking is awful - on two levels and awkward as well as being some distance from reception. Reception is round the back of the hotel. The room was average size and the bathroom was spacious. But facilities were not up to 4 star standards. The bed linen was poor quality and there were holes in the quilt cover. On the second day, we returned to find no hand towels in the bathroom and were told that they were waiting for them to come back from the laundry! The restaurant is large and stylish and the buffet breakfast very good. We dined in the restaurant on the first evening and the meal was lovely but we decided not to repeat the visit. The problem is that the hotel is definitely geared up for and focuses on the conference trade. Meal times are marred by the noise of BlackBerrys buzzing and people walking round transacting business on their mobile phones which doesn't make for a pleasant and relaxing experience. The hotel is some distance from Stellenbosch so dining outside the hotel would involve expensive taxi rides. We found it extraordinary that, given the fact the Devon Valley is in a vineyard, we weren't offered a glass of the local produce on arrival and that the advertised wine tasting didn't seem to be happening.

I really don't get the other reviews at all. To be honest I was quite glad when our stay at Devon Valley came to an end.

Stayed May 2012, travelled as a couple
Helpful?
1 Thank Rachael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew D, General Manager at Devon Valley Hotel, responded to this review, 22 May 2012
Dear Zut_Alas

I am very saddened to read your Trip advisor report. I note you are extremely well travelled and this makes the review even harder.

Your experience is certainly not the experience we are trying to achieve for our guests staying with us. Our motto at Devon Valley Hotel is “handmade hospitality”. We strive to deliver excellence in hospitality, offering authentic service and creating memorable experiences.

All the foliage around the entrance of the hotel has been neatened up post our summer growing season and I am comfortable that our signage is now very visible and clear.

The “hole” in the quilt is simply not acceptable. I have addressed his with the housekeeping department. We use “300 stitch percale cotton” and are very proud of the quality of our linen. We replace linen all the time as we feel bed linen and quality of sleep is an important part of a stay at any hotel.

The group that was in house and using their mobiles in the dining room is not acceptable. The majority of our business staying at Devon Valley hotel is international and local leisure guests. We do accommodate both international and local groups and conferences, but this does not detract from the services, comfort and experiences our leisure guests receive.

You are certainly correct as a wine farm, a glass of our own wine on arrival is the norm, and I have addressed the team members who were on duty.

We have made contact via your email address you left for me on the guest comment cards. I thank you for your support and understanding.

Kind regards

Andrew Dietrich
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Devon Valley Hotel

Property: Devon Valley Hotel
Address: Devon Valley Road | Devon Valley, Stellenbosch 7600, South Africa
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Stellenbosch
#4 Luxury Hotel in Stellenbosch
#6 Romantic Hotel in Stellenbosch
#7 Business Hotel in Stellenbosch
Price Range (Based on Average Rates): $
Hotel Class:4 star — Devon Valley Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
The award-winning Devon Valley Hotel is hidden away in a shady, green and peaceful corner of the Stellenbosch Winelands showcasing breathtaking views of the olive groves, vineyards and majestic Helderberg Mountains, while offering the finest in authentic ‘handmade hospitality’. ACCOMMODATION: The Devon Valley Hotel’s 50 stylishly furnished suites reflect the contemporary colonial feel of the hotel while enjoying unobstructed views of the mountains, vineyards and olive groves. The spacious Luxury rooms and Executive suites in the Manor House are the hotel’s premier offering, ideal for a romantic escape or a rejuvenating retreat. Comprehensive Overview: The Classic Rooms are situated in the historic Cedarwood building and have been tastefully refurbished to reflect the contemporary colonial feel of the hotel. The valley-facing rooms each have their own private decks and the north-facing rooms open onto private courtyards with wonderful views of the vineyards and olive groves. The Manor House is the hotel’s luxury offering. These stylishly decorated rooms are the ultimate in luxurious Winelands accommodation. ... more   less 
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Also Known As:
Devon Valley Western Cape

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