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29 - 34 of 698 reviews
Reviewed August 26, 2018 via mobile

My wife and I stayed here 3 days ago. The grounds, views, food and service were all amazing. We also left a very expensive Sony camera lens behind at the wine tasting. While in Hermanus we phoned the operations manager, Patrick Fisher, and told him that we left the lens in the winery and deli. Within 15 minutes he called back, confirmed that he had indeed found the lens and organised for the Lanzerac Hotel driver to drop it to the Marly Hotel in Cape Town (our next venue) along with a complimentary bottle of Lanzerac’s infamous Pinotage! Outstanding service...the estate should introduce a new pinotage called ‘The Patrick Fisher’ in celebration of their tasteful service!

Thank you!

Stayed: August 2018, travelled as a couple
Thank ChrissyGriffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanzManagement, Public Relations Manager at Lanzerac Hotel & Spa, responded to this reviewResponded August 27, 2018

Hello Chris, thank you for taking the time to write a review and for your kind words. We always strive to achieve the best in guest service, and we are glad that Patrick was able to assist.

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Reviewed August 24, 2018

Fantastic place, very nice overall location and service.Warm reception , big and atractive rooms . I strongly recommend this hotel. Don't forget to experience the wine tasting in the same hotel.I shall surely return again

  • Stayed: August 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank max m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanzManagement, Public Relations Manager at Lanzerac Hotel & Spa, responded to this reviewResponded August 27, 2018

A sincere thanks for your the wonderful review and we certainly look forward to welcoming you back!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 22, 2018

I had the pleasure of staying at this wonderful property located in a beautiful old dutc town of Stellenbosch! Lanzerac is flawless in every aspect, whether it is the location or food, or service or mini bars, yes mini bars come free, full stocked everyday. That brings you smiles!
It has a near perfect spa/swimming pool, beautiful rooms, well kept! A must stay!

  • Stayed: August 2018, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank WTFares
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanzManagement, Public Relations Manager at Lanzerac Hotel & Spa, responded to this reviewResponded August 23, 2018

Thank you for your feedback, it is lovely to hear that you were impressed by our location, food and of course, the complimentary mini-bar. We hope to welcome you back soon.

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Reviewed August 20, 2018

We had an overnight booked at the Lanzerac in August 2018. We received excellent service and had a memorable experience. Lanzerac is situated in good location for easy acess and the rooms are spectacular

  • Stayed: August 2018, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Karienkruger-01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanzManagement, Public Relations Manager at Lanzerac Hotel & Spa, responded to this reviewResponded August 23, 2018

Hello Karien, thank you for staying at Lanzerac Hotel & Spa and taking the time to write a review. We are pleased to know that you enjoyed the service and experience. Please join us again soon.

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Reviewed August 17, 2018 via mobile

Re-opened a month after a massive renovation, every part of the Lanzerac is wonderful. Massive room that opens to a terrace and vineyard. Huge bathroom with soaking tub, rain shower and heated limestone floor. Large, rambling lobby with two wood fireplaces blazing all winter. Outstanding spa, with heated indoor pool, sauna, steam room, mist room (check it out) and more treatment options than I could count. They even turned the sauna on for me at 5am. Everywhere you turn there are service people waiting to help. Breakfast is a dream. There even is champagne and oysters. I have been to wineland resorts all over, and Lanzerac is in the top 5%. Stay here and have your dreams fulfilled.

Stayed: August 2018, travelled as a couple
Thank Film G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LanzManagement, Public Relations Manager at Lanzerac Hotel & Spa, responded to this reviewResponded August 20, 2018

Thank you for such a great review, we work hard to offer the best possible experience, and we are happy that it reflected during your stay.

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