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Traveller rating
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All reviews next year turkey foam party main restaurant kids club families with children ice cream all ages family hotel water park hotel area animation team baby food night shows live music main pool beach restaurant
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Reviewed November 13, 2017

We chose this hotel based on the altravel agency recommendation and we didn't regret it.
It is a wonderful place for families with children and not only.
Everything is at hand, food, entertainment, sea, pools.. and it is absolutely wonderful taken care of: very clean and new.
Accommodation is great, we had a superior room with a dreasing and a larger bathroom which gave us more spce to use in the room (we travel with children).
Food is good, covering all tastes.
Entertainment is very nice for both kids and parents. Kids have lots of play areas indoor and outdoor; there ia kne on the beach wich is completely sun proofed and great to play in.
I totally recommend this hotel.

Room tip: choose a superior room if you're travelling with kids. It has a dressing room for luggage and a bigger bathroom
Date of stay: May 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
4  Thank Jules27
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuralPremier, Konuk İlişkileri Müdürü at Gural Premier Belek, responded to this reviewResponded December 8, 2017

Dear Jules,

Many thanks for taking your time to send us your valuable feedback, we are glad to hear that you have had a great time during your stay. We would be delighted to welcome you back as soon as possible.

Kind Regards,
Güral Premier Belek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 22, 2017

Spent a week at the gural premier in October. This turned out to be the hotels last week before closing for the winter so review may not be truly representative of how things normally are due to be being so quiet and staff preparing for the closure. Check in and out were quick and easy and reception staff polite and friendly. We booked a deluxe pool room which is the best room we have ever had. Large, spacious, comfortable and clean. Room 3217, first floor with steps to the large pool which was perfect. 16 rooms shared our pool which was served by its own bar. For three days there was only the two of us at the pool which was great for us. Room cleaning was perfect and both the cleaner and the girl behind the bar were brilliant. We didn't use the other facilities as this was always going to be a chilled out week for us but all looked great especially the tennis centre and the kids area. Bars were are really great, served quickly and staff polite and friendly. Used the patisserie a few times and were impressed with that as well. The water park was empty when we were there but slides that were open were great. We're a middle aged couple so not really our thing but gave it a go. Should imagine it would be great for kids at the height of summer.

Now for the only negatives. Snack bar food was basic and staff unfriendly and at times the male waiting staff rude. Main restaurant food looked amazing but hot food was mostly luke warm but for hotel food was ok but again the staftf were the problem. Female staff were fine but the majority of male staff were not up to scratch. Only exception were the lads on breakfast. The worst were the guys meeting and greeting at the entrance, if the were employed to give a welcoming impression to the restaurant they failed miserably. I hate to say it but we were given the impression it was because we were brits, the attitude to Russians and Germans was totally different which is a real shame. If gural premiere want to encourage Brits to visit their hotel they need to sort this out.

Belek shopping centre is a team minute walk, plenty of tourist shops selling copied branded clothes many of which are similar quality as would be made in turkey anyway. Had a Turkish shave and face wax, which was amazing and I wish I had taken the name of the barbers to recommend it.

All in all we had a really good time, apart from a few staff issues, which we just ignored, it was an almost perfect break.

Room tip: Pay the extra for a deluxe pool room
Date of stay: October 2017
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
5  Thank Getaway802872
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuralPremier, Konuk İlişkileri Müdürü at Gural Premier Belek, responded to this reviewResponded October 30, 2017

Dear Guest,

Thank you for taking your time to send us your valuable feedbacks. The return of any feedback has an extreme importance in connection with the quality of services. We would like to tell you, the comments you have given us as feedback, will be brought to the knowledge of all relevant departments and senior management. Thank you for sharing your opinions with us.

Kind Regards
Güral Premier Belek

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Reviewed September 26, 2017

Have nothing but praise for this hotel. We stayed here in June for 1week and it was perfect. Room very spacious, great blackout blinds, god air con,TV with English channels, fab shower, comfy beds etc. The balcony was a tiny bit small but no real problem. The service at this hotel is great drinks to your lounger and friendly staff. The food choice and quality was great too and the drinks were branded. No need to wear a wristband was also a great idea. The evening entertainment although professional wasn't always for us but still watchable. My son adored the arcade which is extra but is reasonable. The hotel does so much for the kids the kids club staff were great and the dinosaur party and garden party were definite highlights along with the lazy river at the aquapark. Will definitely save our pennies for a return trip it is the best family hotel I have ever stayed in.

Date of stay: June 2017
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
5  Thank Galahad124
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuralPremier, Konuk İlişkileri Müdürü at Gural Premier Belek, responded to this reviewResponded September 28, 2017

Dear Guest,

Thank you for your valuable feedbacks. We are happy to hear that you have enjoyed your vacation.
As Güral Premier Family we would be delighted to welcome you back.

Best Regards,
Güral Premier Belek

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Reviewed September 26, 2017

I will describe this hotel in one word ,, Dream Land
Everything is perfect ,, noting can be better specially for families with kids
Hotel is more than excellent except food i can say it very good and can be better
go to Gural and Enjoy your time

Date of stay: August 2017
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
3  Thank ehabt78
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuralPremier, Konuk İlişkileri Müdürü at Gural Premier Belek, responded to this reviewResponded September 28, 2017

Dear Guest,

Thank you very much for your positive reviews and recommendation on tripadvisor. Your praise and warm words are very much appreciated and we are already looking forward to your next visit.

Kind Regards,

Güral Premier Belek

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Reviewed September 25, 2017 via mobile

I come for one day to check the hotel.i will be back with the children as this is a very child friendly hotel.lot of animation for the smallest.xontinui non stop attraction animation pools and eve ing shows for smallest

Date of stay: September 2017
Trip type: Travelled solo
3  Thank MustafaT2330
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuralPremier, Konuk İlişkileri Müdürü at Gural Premier Belek, responded to this reviewResponded September 28, 2017

Dear Mustafa,

Many thanks for your comments, we would be delighted to welcome you.

Kind Regards,
Güral Premier Belek

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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