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“Our third visit”

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Hotel Riu Kaya Belek
Ranked #22 of 88 Hotels in Belek
Reviewed 4 March 2012

We stayed here last September and couldn't wait to return. The management and staff just can't do enough for you from the moment you arrive.
There is a fine selection of food and drink available 24/7 with outstanding service.
Any snags or problems are dealt with immediately. Rida, the guest relations manager sees everyone a few times each day to ensure that all is well. Mustafa in the restaurant is just brilliant. Just go!

Room Tip: We had rooms on the 4th floor with sea views. Each had a double and single bed, a lounge area, air c...
  • Stayed: February 2012, travelled with friends
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3  Thank lewis_frame
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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880 - 886 of 2,905 reviews

Reviewed 26 February 2012

Having just returned from a 2 week holiday with my wife and freinds, I can only praise the first class service we received from all the staff. Special mention must go to Rida, his never ending endeavour to make sure everyone enjoyed their holiday. The bar staff Ali and Mustafa were the most attentive and freindly and always remembered your likes regarding drinks, it must also be stated that all the other staff both in the bar area and resturant were always ready to be of assistance to a very high standard. Overall this was a very enjoyable holiday. We look forward to returning to this hotel in the future.

  • Stayed: February 2012, travelled with friends
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2  Thank Donoxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 February 2012

From stepping through the doors at the Riu Kaya Belek, you are immediately greeted by a warm, friendly team who could not be more accommodating and professional. The hotel is spacious and very clean with an excellent, relaxing atmosphere which lives up to its five star spa resort reputation. In the dining room you are looked after by the very friendly and highly helpful Mustafa Kirce and his team who take great care of ensuring you enjoy every meal. The great choice of food and fabulous deserts mean that even the fussiest of eaters will find something to enjoy. The a-la-carte restaurant is one of the best restaurants we have dined in and comes highly recommended. This is a fabulous hotel in a fabulous location where every member of staff strives to ensure you enjoy your holiday and meet all your needs. Great thank you to Rida and the Riu Kaya Belek team for giving us our third enjoyable stay. See you soon!

- Alan, Maria and Christopher

Room Tip: We upgraded to a family room for extra space and a better sea view; however, we have also stayed in...
  • Stayed: February 2012, travelled with family
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6  Thank Alan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 February 2012

the lay out is a little confusing to begin with but once you get your bearings your fine.
we were warmly greeted but the amin group of guest here are russian and germany so some staff may take a little longer to understand you. although i never found this a problem.
The room was nice and had all the basics you would expect. you need to get a funny magnectic key from reception if you need a safe, which is chargeable. the room was kept spotless and the maids are very nice, often they would say hello and give fresh pomegranets to you.
the out door pool was a nice size and leads off to the gardens and down on to the beach. But my god was it cold, to cold infact that the only time i got in it was when my husband pushed me in.! the in door pool is just like getting into a warm bath and is often empty.
As i said befor all the action is here this whole are is where the bars are, resturants, shops, and theater and reps.
The food is brilliant here, and as ive said in previous reviews if you dont pile up your plate on the first day there is more than enough to keep even the fussyest eaters happy. there is an italian and a turkish resturant here as well and must be booked early. both a very good but my favourite had to be the turkish OMG to the roasted veal! i had to have it twice.
Be nice to the bar staff and they are very good to you, believe me this is sound advise as the main bar gets very busy. wine is ok here is you like it very dry. beer is good, efes allround.
The gardens are lovely, and very well maintained, and the beach itself was nice, you can happily walk a good distance either way from your hotel.
The enterainment staff here are the best i have ever had the honour of meeting. they live just off site and work from the crack of dawn to the wee hours. and have only 1 day off in 2 weeks. hard i know but they never seem to be affected by this. adults are catered for just as much as the children, and the shows they do at night are great. If you are lucky enought to be staying on the week they have their gala night here your in for a show, i wont spoil it but the finally is a fire works show.
whilst here we did do a few trips but the best one we did was when we spent the day in side ( Apollos temple is here) and Aspendos (amptheater, still in use) and perge ( ruined city).
the only down side we had here was 2 and half days of terential rain and very little to do because of this, staff said this was freak weather, hay what can you do!
We did go into the local bit of town which has a few shops a bars and a local bus runs you there and back for a small charge. but if you can get into the main part of Beleck its well worth it.
The only thing i would advise here is take euros aswell, as they seem to use them here more than turkish lira!! which was very annoying for us as we had no idea!

Room Tip: ask for one close to the pool especially if you cant walk well, it takes you away from the reception...
  • Stayed: October 2011, travelled as a couple
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14  Thank aimish
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 February 2012

The staff could not have been more friendly and the standard of service was good. The food was of a good standard but any more than a week and it may have become repetitive. Many golf courses were within easy travelling distances and i would recommend the venue and the hotel.

  • Stayed: November 2011, travelled with friends
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6  Thank keidis11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 January 2012

fantastic!!!! best holiday ever!!! cant tell you how much weight we put on, three main meals all buffet style and afternoon snacks and midnight feast oh and free ice cream and alcohol!!! massive beautiful rooms exceptionally clean, every amenity you could ever need. Fantastic staff, great entertainment. Downside was just before we got there they had a freak winter hurricane so practically the whole of belek beach had been dumped in the swimming pool but thats mother nature for you and not very many english speaking people which i know is not what you go abroad for but i dont speak turkish or german! so lots of hand signals but we got there in the end. very interesting taxi ride from the airport to hotel would definately recomend transfers, would definately return

Room Tip: all rooms were fantastic and probably should be called suite's as they are huge
  • Stayed: April 2011, travelled with friends
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3  Thank claire c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 January 2012

Overall the experience @ Kaya Belek is positive, the F&B team is very professional and also the housekeeping, they do a nice work around the clock.
2 MAJOR problems affected our Holiday:
INTERNET CONNECTION: We stayed there for more than 2 weeks and was impossible to connect from the room or the lobby or other location. the bandwidth is just sufficient for 2-3 users. the hotel has young tennis players for 2 months during the year and it is impossible for them and for the hotel guest to have a good internet connection. I do understand that is inclusive and there are not additional charge. I do prefer to pay 1 extra Euro per day and get a speed internet. I do believe all the guest of the hotel could share my proposal.
Contact your provided and sign for more bandwidth. Another suggestion. Your router should lock out every connection with YOUTUBE or other fileshare server.

BADGE KEY:
The room are locked with a prehistoric badge magnetic key. During our stay we was forced to change the key at least 3 times per day because was not working. 3 times per 15 days = 45 .
Small details are more important that huge building and swimming pools.

  • Stayed: January 2012, travelled with family
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2  Thank uraerk1963
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Riu Kaya Belek

Address: Uckum Tepesi Mevkii, Belek 07525, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Belek
#11 Top resorts Hotel in Belek
#16 Romantic Hotel in Belek
#17 Spa Hotel in Belek
#21 On the Beach Hotel in Belek
#22 Luxury Hotel in Belek
#26 Business Hotel in Belek
Price Range: $181 - $995 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Riu Kaya Belek 5*
Number of rooms: 506
Official Description (provided by the hotel):
The peaceful property in the heart of Belek, the most popular holiday paradise of Antalya, Hotel Riu Kaya Belek, is also tailored for the families with children. Having been totally renovated in 2006, Hotel Riu Kaya Belek is elegant, comfortable and exquisite, and will be known of its highest standards of hospitality in future just as it is known today.Starting in the year 2010, in the frame of the franchise agreement made with Riu group, it gives service under the brand Hotel Riu Kaya Belek. Hotel RIU Kaya Belek was awarded with the "Certificate of Environment-Friendly Accommodation Facility", also known as the 'Green Star' by the Ministry of Culture and Tourism for its respect and awareness towards nature. ... more   less 
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Also Known As:
Belek Kaya Hotel
Kaya Hotel Belek

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