1) In the check in. The receptionist (i think his name is federico) was extremely rude and made us wait 1 hour since he couldnt find our reservation. And after he found it he made us pay 3000 pesos as a guarantee(which we had no idea they have this rule)
1) breakfeast: very little variation and only permitted to eat in the room
2) cleaning services bearly comes, and we had the breakfeast tray outside our door until we checked out
3) no gym service, no spa, were allowed due to the pandemic, but somehow the pool is allowed
4)they made us pay 1 usd per stay(which we were not informed until the very last day)
5) pillows were hard
The only good point from the trip was the kind girl receptionist, extremely kind and helpful
More
- Pool
- Restaurant
- Visit hotel website