The service was great and all the staff are very helpful. Palermo Hollywood area is the less nice of the Palermo area (palermo soho is better) but both areas have great shops and restaurants.
Overall a great stay and solid hotel.
ONE NOTE: off to the side of the hotel are some "less fortunate" people's homes that you can't see from street level but you can from your balcony depending on which way you're facing. not pleasant.
Also, they were constructing a new building nearby and the noise got a bit out of control.
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