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“Roach Motel”

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Hotel Comfort Baires
Ranked #426 of 440 Hotels in Buenos Aires
Reviewed 6 July 2017

I spent several days too many in this roach motel. During the course of my stay, I was forced to purchase and go through four cans of Raid roach spray. Dishonest and untrustworthy is how I would describe the owner.

Room Tip: Choose another hotel and avoid the roaches & filth.
See more room tips
  • Stayed: May 2017, travelled solo
    • Location
    • Cleanliness
    • Service
Thank Shawn-Bahia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 196 reviews

Reviewed 28 December 2015 via mobile

This hotel is horrible, all the rooms are extremely dirty and an hygienic, pee stains and bad smells included.
we booked the hotel for 6 nights but didnt even stay the first, when we went to talk to the owner about it he still charged us for two nights and refused to even give us a receipt!!!
The owner himself was also very rude, never seen anything like this.
Dont get tempted by the location, its really really not worth it.
See the pictures for yourself to judge

Stayed: December 2015, travelled as a couple
1  Thank uriel t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this reviewResponded 21 July 2016
Google Translation

Lamentamos mucho que el hotel no le haya servido, las fotografías son las actuales del hotel sin ningun tipo de photoshop, de más está decir que lo que expresa no se ajusta para nada a la realidad, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 December 2015

The standard of the hotel is very bad. The breakfast is horrible, the towels in the room need to be replaced, and the rooms refurbished. Also, I stayed at this place when currency exchange controls were still in place by the government. I was charged in USD, when by law, the hotel was only allowed to charge customers in Argentinian pesos. When I refused to pay in USD, in cash, they offered me an option to charge my card, in USD, using an illegal virtual card terminal, as their merchant account is in Massachusetts (USA). I would avoid this hotel at all cost.

  • Stayed: November 2015, travelled as a couple
    • Location
    • Sleep Quality
    • Service
Thank rbravo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this reviewResponded 21 July 2016
Google Translation

Lamentamos mucho que el hotel no le haya servido, las fotografías son las actuales del hotel sin ningun tipo de photoshop, de más está decir que lo que expresa no se ajusta para nada a la realidad, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 October 2015

Despite its centric location, the hotel lacks the quality of a three-star. The rooms are small and the elevator doesn't work too well. Also, the towels were really old and overused.
One night, we returned to the hotel at 11 PM and we had to wait five minutes outside, becasuse nobody was answering the doorbell.

  • Stayed: September 2015, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Mauro P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this reviewResponded 22 July 2016
Google Translation

Lamentamos mucho que el hotel no le haya servido, las fotografías son las actuales del hotel sin ningun tipo de photoshop, de más está decir que lo que expresa no se ajusta para nada a la realidad, ojalá nos dé la oportunidad de poder brindarle un buen servicio en una próxima ocasión.

LT Gerencia

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 March 2015

I stayed in this hotel twice. It is very good located just in the center of Buenos Aires. The rooms and facilities are clean, breakfast basic but sufficient and the staff is always willing to help you. If you are looking for the affordable and nice accomodation in the heart of Buenos Aires this hotel is a good value/price choice.

  • Stayed: February 2015, travelled solo
    • Value
    • Rooms
    • Service
Thank Nadia P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this reviewResponded 12 May 2015
Google Translation

Muchas gracias por sus comentarios, el hotel día a día trabaja con el fin de brindar una estadía placentera a los huéspedes. Esperamos tenga en cuenta al hotel en su próxima visita a Buenos Aires.

Atte. Dirección General
Hotel Comfort Baires.

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Reviewed 13 September 2014

I was staying at this place recently. I spent couple of nights there. A greatest advantage is the central location of this hotel. Not very far to the "Obelisk" and Theater Colon. Rooms are clean and cozy, with WiFi and big screen TV. Stuff is helpfull although you should learn some Spanish as English is very limited. On the 11th Floor the typical Argentinian breakfast is served. The only thing that bothered me is the noise coming from the street, day and night as the Viamonte Street is pretty busy and the Windows of the building are not really sound proof.

  • Stayed: September 2014, travelled solo
    • Location
    • Cleanliness
    • Service
Thank kragulj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this reviewResponded 12 May 2015
Google Translation

Estimado pasajero:
Le agradecemos de antemano por darnos a conocer sus observaciones con respecto a nuestros servicios.

Todas nuestras habitaciones cuentan con aire acondicionado, contamos con dos conserjes en el día y uno en la noche que están dispuestos a atender las solicitudes de los pasajeros. -Las ventanas de los cuartos tienen doble cristal de aislación para que no se escuche el sonido de la calle.


El hotel día a día trabaja con el fin de brindar una estadía placentera a los huéspedes. Esperamos tenga en cuenta al hotel en su próxima visita a Buenos Aires.


Atte. Dirección General
Hotel Comfort Baires.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 August 2014

Very close to the city centre and its amenities. The hotel was clean and rooms decent size. Breakfast was basic - maybe try a bit more variety. A big plus - there are lifts and that helps. Staff very helpful. Computer located at reception and WIFI is free.

  • Stayed: July 2014, travelled solo
    • Sleep Quality
    • Rooms
    • Service
Thank Mark74768
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel Comfort B, Director General at Hotel Comfort Baires, responded to this reviewResponded 12 May 2015
Google Translation

Estimado pasajero:
Le agradecemos de antemano por darnos a conocer sus observaciones con respecto a nuestros servicios.

El hotel día a día trabaja con el fin de brindar una estadía placentera a los huéspedes. Esperamos tenga en cuenta al hotel en su próxima visita a Buenos Aires.


Atte. Dirección General
Hotel Comfort Baires.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Comfort Baires

Address: Calle Viamonte 1501, Buenos Aires C1055ABC, Argentina (Formerly Days Inn Comfort Centro)
Region: Argentina > Capital Federal District > Buenos Aires > San Nicolas
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #426 of 440 Hotels in Buenos Aires
Price Range: C$38 - C$74 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Comfort Baires 3*
Number of rooms: 36
Official Description (provided by the hotel):
Hotel Comfort Baires offers convenient accommodation in Buenos Aires´s downtown. All rooms have cable TV and free Wi-Fi.Accommodation provided by Hotel Comfort Baires includes a safety deposit box, telephone and private bathroom, and a free computer to use in the lobby.The hotel is 700 metres from the Obelisk and 400 metres from Colon Theatre. Within 1 km there are attractions like Casa Rosada and Plaza de Mayo square, Recoleta, and Puerto Madero. Shops, bars and restaurants are plenty in the area. ... more   less 
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Also Known As:
Days Inn Comfort Centro Hotel Buenos Aires
Days Inn Buenos Aires
Buenos Aires Days Inn

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