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Reviewed August 12, 2018 via mobile

Absolutely perfect! I would recommend it to anyone. Centrally located with great security. Exceptional reception guest services. 5 Star!!! Great breakfast and good choice of restaurants nearby. Beautiful bar with reasonable prices.

Stayed: August 2018, travelled solo
Thank John L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria N, Manager at Emperador Hotel Buenos Aires, responded to this reviewResponded August 13, 2018

Dear Guest,
Thank you so much for all your valuable comments.
We are really happy to know that you have had a satisfactory stay at Hotel Emperador and even more that you will be coming back.
Thanks again and it will be a pleasure to welcome you again at Hotel Emperador!
Cordially yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 27, 2018

This hotel is very pretty, with good beds and pillows, a great shower that unfortunately leaks all over the floor. There is a low-flow sink with little cold water. The wi-fi is fast but has frequent disconnects and log-ins - and only 3 devices per room. There are limited, hard to access electrical outlets and one straight chair. They provide one free bottle of water per day - if you turn in a coupon while checking out. The room is instantly pitch black when removing the key card as one leaves the room. The desk lost our passport scans and we had to return to have them re-done hours later. The bathroom was very noisy. The towel racks were 6 feet from the sink. The toilets require two flushes. The lobby was very noisy. The shower and bathroom doors were hinged so that they slowly open. I did not like the flavor of either the tea or coffee. Probably would not stay again.

  • Stayed: March 2018, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Lipadad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria N, Manager at Emperador Hotel Buenos Aires, responded to this reviewResponded July 2, 2018

Dear guest,
Thank you for your comments about your stay at Emperador Hotel Buenos Aires.
We always do appreciate to receive feedback from our clients as it helps to continuously improve our service and quality standards.
We regret that your hotel experience was not according to your expectations. We took note of all the items and we will analyze and work on them.
Our commitment is the continuous improvement to offer all our guests an excellent service.
Sincerely yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 25, 2018

Spent three nights here prior to southern expedition, arranged as part of trip. Far more luxurious than I'm used to, but was comfortable and staff helpful. Rooms are gigantic in comparison to European hotels. Met plenty of interesting people in bar and highly recommend communing with bartenders and guests.

Room Tip: Who looks out the windows at night?
  • Stayed: February 2018, travelled with friends
    • Location
    • Rooms
    • Service
Thank Prairiedogg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria N, Manager at Emperador Hotel Buenos Aires, responded to this reviewResponded June 26, 2018

Dear Guest,
Thank you so much for all your valuable comments. We are really happy to know that you have had a satisfactory stay at Hotel Emperador and even more that you will be coming back.
Thanks again and it will be a pleasure to welcome you again at Hotel Emperador!
Cordially yours,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 16, 2018

I stayed there for two comfortable nights and good brakfast. It has a good location so you can find steak restaurants and a park at a walking distance. It is also very close to the Florida pedestrian street.

  • Stayed: July 2017, travelled as a couple
    • Value
    • Rooms
    • Service
Thank Bengiyle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria N, Manager at Emperador Hotel Buenos Aires, responded to this reviewResponded June 18, 2018

Dear Guest,
Thank you so much for all your very positive comments. Our guests’ opinion is very important to us. We hope you can choose again Hotel Emperador for a next visit to the country.
Hope to see you again in a near future.
Cordially yours,

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Reviewed May 22, 2018

This is a large, modern hotel in an ideal location for exploring Buenos Aires. It has views overlooking the railway station, the docks and the River Plata. The reception staff were friendly and efficient and the bar next to the lobby was good. The bedroom was large with a huge, comfortable bed and well appointed bathroom. The breakfast area overlooks a small garden and is light and airy. There was a good selection of food available at breakfast. We enjoyed our 3 night stay at the Emperador hotel.

  • Stayed: May 2018, travelled as a couple
    • Value
    • Location
    • Service
1  Thank Sheilambutcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Maria N, Gerente at Emperador Hotel Buenos Aires, responded to this reviewResponded May 23, 2018

Dear guest,
We really appreciate your excellent comments.
Your words are a great motivation to continue in our daily duty to offer the best service to all our guests.
Hope we will be welcoming you again at Hotel Emperador.
Best regards,

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