My wife & I stayed here as part of a tour group. The Emperador is a very classy hotel with a pleasant ambience.
Our room was on lower floor, but was quite nice. It was spacious nicely decorated & had a very comfortable bed with excellent pillows.
The bathroom was large with a bathtub & a separate shower. Lots of marble & good lighting.
Only minor issue was that the shower recess didn’t drain properly & there was water laying there when the next person had their shower. Also the bathroom cleaning was not great because the toilet bowl wasn’t cleaned.
The breakfast buffet was quite good, with good a selection of fresh fruits, pastries, yogurts, juices etc.
The hot breakfast selection wasn’t so good with the scrambled eggs & fried eggs pretty dry & unappetising, bacon also dry & other options pretty average.
Unfortunately no chef to cook “on demand” omelettes or other egg options.
Overall we found staff attitude & service levels was excellent. Concierge people were very helpful, as were the check in staff, bar staff & restaurant staff.
Also has a very good gym & indoor pool open from 7.00am to 10.00 pm
Great location reasonably close to excellent shopping streets with everything from upmarket stores to the usual gift shops etc within a 5-10 minute walk.
Overall a very pleasant hotel & we enjoyed our stay. We’d certainly come back & would recommend this hotel.
- Free Wifi