We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
3 people are viewing this hotel
Booking.com
US$256
View deal
Free cancellation until 22-12-10
Reserve now, pay at stay
Expedia.com
US$154
View deal
ZenHotels.com
US$122
View deal
Hotels.comUS$154
travelup.comUS$177
Official HotelUS$154
View all 21 deals
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Nearby Hotels
Reviews (1,746)
Filter reviews
1,746 results
Traveller rating
952
604
125
45
20
Traveller type
Time of year
LanguageAll languages
More languages
Traveller rating
952
604
125
45
20
Show reviews that mention
All reviews great location very nice hotel comfortable rooms recoleta cemetery
Selected filters
Filter
Updating list...
1 - 6 of 1,746 reviews
Reviewed July 16, 2022

I stayed from July 8 to 9, 2022 (one night).
It is a hotel that pretends to be 5 stars but falls short. In many details one realizes that in reality it is not so. For example: at breakfast you have to ask the waiter for more coffee because there are no containers to serve yourself.
I made a reservation through a US based website and they decided I had to pay VAT again. Finally, after a tough discussion, they gave up.

Room tip: Can not tell.
Date of stay: July 2022
    • Sleep Quality
    • Rooms
    • Service
Thank danielaM6643JZ
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ariel Urrutia, Other at Recoleta Grand Hotel, responded to this reviewResponded July 18, 2022
Google Translation

Estimado Daniel,

Gracias por comentarnos como ha sido su estadía en Recoleta Grand Hotel.
Su reseña es de gran importancia para nosotros, gracias a la misma, podemos trabajar en mejorar aún más nuestros servicios y atención a los huéspedes que visitan Recoleta Grand Hotel.
Lamentamos profundamente no haber logrado alcanzar sus expectativas, era sin lugar a dudas nuestro principal objetivo.
Con relación al desayunador, la metodología de trabajo tiene que ver con la posibilidad de personalizar el servicio a nuestros huéspedes, ofreciendo un producto de calidad, recién hecho, y evitar que se recaliente en un termo que genere una pérdida en la calidad, es probable que sea un sistema más lento que el autoservicio, pero creemos firmemente que por sobre todas las cosas, garantiza un producto de excelencia.
Respecto al impuesto, al IVA, que hace mención. Como bien indica, el hecho de haber realizado su reserva y pago a través de un sitio web estadounidense, generó que el mismo no incluyera impuestos dentro de su reserva, particularidad que intentamos explicarle infructuosamente. Entendemos que no era una situación simple, tanto para nosotros, poder explicarle, como para usted comprender, es un hecho poco habitual el ocurrido, normalmente los huéspedes argentinos estilan hacer sus reservas por sitios locales o que no exijan el prepago, para evitar cargos impositivos adicionales, como el impuesto PAIS por ejemplo.
Efectivamente en ningún momento quisimos que se tornara una discusión, lo que inicialmente intentó ser una explicación de un determinado contexto, y lamentamos que esto haya repercutido en la imagen que finalmente tuvo de nuestro hotel, y en la valoración que ha hecho de su estadía con nosotros.

Esperamos nos de una nueva posibilidad en el futuro de cambiar la imagen que ha tenido de nuestro hotel.

Lo saluda atentamente,
Ariel Urrutia
Coordinador de Habitaciones

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed May 3, 2022 via mobile

Very nice hotel with good location
They gave us our room early morning which was good
Breakfast included with fair selection and fresh
Room is spacious and well outfitted

We’re happy overall with the hotel
Recommended and enjoyed our stay there

Date of stay: May 2022
Trip type: Travelled with family
Thank ralphh958
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ariel Urrutia, Other at Recoleta Grand Hotel, responded to this reviewResponded May 14, 2022

Dear Ralph,

Thank you for taking your personal time to share with us, through TripAdvisor, how was your stay at Recoleta Grand Hotel. We are glad to hear that we have succeeded your expectations, that you have enjoyed our homemade pastry, cooked by our chef and his team.
Thank you for recommend us, we can´t wait to welcome you back.

Greetings,
Ariel Urrutia
Rooms Division Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed April 9, 2022

Very clean and well situated hotel with good service. Walking distance to Recoleta Cemetery and Plaza Francia. Rooms are very fresh and nicely decorated in European style. Unfortunately the pool was not open.

Date of stay: April 2022
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank martinK2222FA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ariel Urrutia, Other at Recoleta Grand Hotel, responded to this reviewResponded April 13, 2022

Dear Martin,

Thank you for taking the time to write this review on TripAdvisor.
This is a incredible tool for us, it allows us to be in touch with our visitors after their stay, and have a real perception of their feelings during the stay.
We are glad to know that you have apreciated our rooms and their decoration, we are continously working on improve them.
No doubts, our fantastic location is one of the many reasons the people chose us, Recoleta is the most convenient neighberhood for those who come for the first time to the city and they want to feel safe and close to the highliths in BA.

Hope to welcome you back again in the near future.

Greetings,
Ariel Urrutia
Rooms Division Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 27, 2022 via mobile

I come to town often and stay at this hotel. Friendly staff, good service, comfortable rooms, breakfast ok, nothing fantastic. The restaurant was better, service still good with fair price, good wines with lower prices than other restaurants in the region, but the cuisine is not the same, cold steak, cold eggs... has the potential to improve.

Room tip: Chose rooms not close to the elevators
Date of stay: March 2022
Trip type: Travelled on business
1  Thank Claudio C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ariel Urrutia, Other at Recoleta Grand Hotel, responded to this reviewResponded March 28, 2022

Dear CcB8a8 ,

Thank you very much for such a complimentary review. We are delighted to learn your stay with us was an enjoyable one. Your review has been shared with our team for further action. We are constantly striving to improve our guest experience and we are grateful for your feedback.
Thank you again for your review. It was an honor to welcome you as our guest, and we cannot wait to welcome you back for another great stay!

Greetings,
Ariel Urrutia
Rooms Division Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed March 21, 2022

My husband and I made a first time visit to South America for our honeymoon. We visited Buenos Aires for the first part of the honeymoon and stayed at the Recoleta Grand Hotel. The staff were very helpful from check in, through meals services, through check out. As non-fluent Spanish speakers the staff were very helpful to us (speaking English). Staff helped up with necessary travel needs (getting Covid tests and getting documents printed to be able to travel). The suite that we stayed in was very clean and well decorated. We were comfortable and relaxed the entire stay.
The location of the hotel is very convenient to be able to walk to many wonderful sites. (Recoletta Park, Museums, and restaurants. It is in a great location to be able to walk around and enjoy what Buenos Aires has to offer. Short taxi or public transportation ride away to get to the La Boca and a great city market that has wonderful empanadas and other treats.
We definitely look forward to visiting again and will stay at the Recoleta Grand Hotel.

Date of stay: March 2022
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Mz_Klap_07
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Ariel Urrutia, Other at Recoleta Grand Hotel, responded to this reviewResponded March 25, 2022

Hello Inspire58788,

Thank you so very much for sharing your kind sentiments. We are very grateful that your time was well spent and that we served as a perfect destination due to our proximity to the Recoleta Cementery and all the popular monuments, museums, and historic sites. However, what pleases us most is that the personalized attention to detail by our recepcionists and the rest of the staff was one of your stay highlights. We make a concerted effort to provide an elevated level of service that cannot be found anywhere else, and am thrilled that you were able to experience this first hand.
It would be an honor to welcome you back to Recoleta Grand Hotel when a future opportunity arises. If we can assist in planning your return, we invite you to be in touch.

All the best,

Ariel Urrutia
Rooms Division Coordinator

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
View more reviews