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Reviews (1,297)
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All reviewssan telmoart deco buildingcasa rosadastained glass windowsloft roomfirst floorsunday markettop floorrooms are hugehigh ceilingsbreakfast roompresidential palacerestaurant downstairsroof terracebreakfast is servedtwo blockswalked everywhere
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Reviewed December 15, 2012

A Very pleasant overall ambiance, combines with some intriguing original features particularly the lift and pleasant roof terrace. Rooms are spacious and pleasant, although tv's are v small with no international chan (although perhaps this is in irrelevant when in such an incredible city). Simple style, however elegant and soothing. Breakfast small but pleasant and served on a wonderful room terrace. I'm glad to have booked in advance as upon returning to BA for an unexpected night, the rack rate was almost double what I had paid booking on the hotels website just a few weeks in advance. This may have been due to room availability however. Staff were very friendly and helpful

Room Tip: Bigger rooms are just a few £ more
  • Stayed: December 2012, travelled solo
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Thank nick-selective
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 2, 2012

This is a great, reasonably priced, modern hotel in a great Buenos Aires- San Telmo location. My room was huge, clean, and even had a tiny view. It's a very cool and trendy place. Unfortunately I found the staff to be consistently snobby and unhelpful when asking for directions or other small requests. I would definitely stay here again, but not expect any friendliness from the staff.

  • Stayed: November 2012, travelled solo
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1  Thank edrobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamiloGoldberg, Gerente at Moreno Hotel Buenos Aires, responded to this reviewResponded December 16, 2012

Dear Guest,

Greetings from Buenos Aires and thank you for choosing Moreno Hotel!

First of all, I would like to thank you on behalf of our entire Staff for your kind words about Moreno Hotel, and for sharing your expercience with the Online Community of TripAdvisor. Regarding your experience with our Front Desk Staff, I am deeply sorry for this situation but also surprised to hear about it. It never happened before, but it is not acceptable, I already spoke to our 5 members of the Front Desk Staff regarding this issue and we will keep on working in order to improve and be able to welcome you and all of our Guests on the way you all deserve.

We are looking forward to welcome you as our Guest on your next visit to Buenos Aires!

Kind Regards,

Camilo Goldberg
Operations Manager
Moreno Hotel Buenos Aires

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed November 30, 2012

Stayed here for the second BsAs leg of my first trip to Argentina. Great small hotel located near the San Telmo neighborhood-- very close to Plaza de Mayo, the hotel is right on Defensa street [site of the San Telmo street fair on Sundays]. Service was very helpful and accommodating. Our room [a large "loft"] was well appointed and modern. Some plumbing issues including very slow drains and obvious prior water damage were a very minor annoyance. Very slow wifi was a little more annoying. Breakfast on the terrace was great, and, of course, love the elevators! Aldo's-- the wine bar/restaurant on the ground floor, was an added bonus! Would definitely stay again!

  • Stayed: November 2012, travelled as a couple
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Thank Eric O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamiloGoldberg, Gerente at Moreno Hotel Buenos Aires, responded to this reviewResponded December 16, 2012

Dear Guest,

Greetings from Buenos Aires and thank you for choosing Moreno Hotel!

First of all, I would like to thank you on behalf of our entire Staff for your kind words about Moreno Hotel and our Staff, and for sharing your expercience with the Online Community of TripAdvisor. Regarding the plumbing issue and the WI FI speed, we are deeply sorry for the inconveniences this may caused, there was a problem with the an Acces Point and also with one of the water heaters but everything is currently fixed. We will keep on working in order to improve and avoid this from happening again so your next stay can be unique and entirely positive!

We are looking forward to welcome you as our Guest on your next visit to Buenos Aires!

Kind Regards,

Camilo Goldberg
Operations Manager
Moreno Hotel Buenos Aires

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 18, 2012

Tucked away on the edge of San Telmo this hotel is just 5 mins walk from the central Plaza de Mayo and close to all facilities, transport links, restaurants etc. A quirky very dark reception area but with excellent English speaking staff, wonderful old elevator and fantastic bedroom. Super roof=top brekfast room topped off a great 3 night stay

Room Tip: Didn't request anything extra but had a quiet 7th floor room. all rooms face either the street or other buildings - so no inspiring views.
  • Stayed: October 2012, travelled as a couple
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2  Thank MikeFord21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamiloGoldberg, Gerente at Moreno Hotel Buenos Aires, responded to this reviewResponded December 16, 2012

Dear Guest,

Greetings from Buenos Aires and thank you for choosing Moreno Hotel!

First of all, I would like to thank you on behalf of our entire Staff for your kind words about Moreno Hotel and our Staff, and for sharing your expercience with the Online Community of TripAdvisor. We are glad to know we were able to welcome you as you deserve and we are going to keep working in order to improve and always be able to make from every stay an unique and positive experiencie.

We are looking forward to welcome you as our Guest on your next visit to Buenos Aires!

Kind Regards,

Camilo Goldberg
Operations Manager
Moreno Hotel Buenos Aires

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed October 4, 2012

It was my 2nd stay in buenos Aires , and this gimme I stayed in this classy hotel, loved the spacious room, the friendly staff , modern bathroom, funky alivator and last but not least the special attention received from the manager Jerimia.

Room Tip: Mail Jerimia before you arrive . If possible carry cash, because our pin no,s did not always work in BA
  • Stayed: September 2012, travelled as a couple
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2  Thank Johan O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CamiloGoldberg, Gerente at Moreno Hotel Buenos Aires, responded to this reviewResponded December 16, 2012

Dear Guest,

Greetings from Buenos Aires and thank you for choosing Moreno Hotel!

First of all, I would like to thank you on behalf of our entire Staff for your kind words about Moreno Hotel and our Staff. We are pleased to know that you found here with us the positive expericence you were looking for when you choose Moreno Hotel.

We are looking forward to welcome you as our Guest on a third visit to Buenos Aires and on every time you come to our marvellous City!

Kind Regards,

Camilo Goldberg
Operations Manager
Moreno Hotel Buenos Aires

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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