If I could give this hotel a minus, I would. The most disturbing part is that we had gone out on our last night & my husband went back to our teen daughters’ room to retrieve a forgotten item. When he opened the door he surprised a front desk worker who was in their room. We had the “do not disturb” on their door & there was absolutely no reason for him to be in the room. The man gave a ridiculous story for why he was in the room. However, we feel strongly that he was going through their things. Items in both our rooms were not as they had been left. We feel like had my husband not returned when he did- we would have been robbed.
Even if this event had not occurred- the hotel was awful. It reeks of cigarette smoke smell even though it’s supposed to be nonsmoking. The rooms are dusty. They claimed we couldn’t use the parking garage even though it’s offered as an amenity to self park for $18 a Day and it was not full. The night desk staff were extremely rude & unhelpful.
The only positive was the young man who helped us with our luggage. He was the only person who was polite & helpful. More
- Breakfast included