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“Front desk dishonesty”

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Holiday Inn Cordoba
Ranked #3 of 80 Hotels in Cordoba
Certificate of Excellence
Minneapolis, Minnesota
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Front desk dishonesty”
Reviewed 30 April 2012

Please be advised that the staff at the front desk acted dishonestly. They lied about room availability, so that we might purchase a more expensive room at a much higher cost than what is available. They also did this to the group of Hispanics who came after us. We declined, and used the internet to get more reasonable rooms (they had many less expensive rooms available). After checking in, the front desk staff then double-billed the rooms. I would recommend the Interplaza Hotel in downtown Cordoba. The Interplaza was honest, courteous, pleasant, and helpful, with a much better cultural location and an excellent breakfast.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Los_Tres_Ingenieros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IHGCare, Guest Relations Manager at Holiday Inn Cordoba, responded to this review, 10 June 2012
Dear Los_Tres_Ingenieros,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Ben J
Case Manager
IHG Care
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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617 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Montreal, Canada
Level 3 Contributor
20 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 December 2011

Je ne recommande pas cette hôtel il est loin, très loin de tout et le staff est très snob. J'ai trouve pas très sympa et ne connaisse rien a la ville.

  • Stayed February 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krimo69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona, Spain
Level 2 Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 15 October 2011

Be aware of asking for a taxi at the reception, they will delay it and send you "a friend" with car who will charge for trips about 40% more than a taxi.
If you ask for the manager to claim, he will be "occupied at the phone" and never appear.
Lousy team (this happened on october 13th 2011, so managers of this hotelgroup, you know what to do.....)
Rooms are OK, breakfast poor for this kind of hotels.

  • Stayed October 2011, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Pekasbcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barcelona
Level 3 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 12 September 2011

The hotel and the rooms are very comfortable and nice. Very clean. The service is good and efficient although not very personal. The breakfast included with the room was okay, but I was expecting more a variety and better coffee. The wifi at the conference was not very stable.

  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Pandela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 3 Contributor
15 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 30 August 2011

Its, clean, well located near the airport, next to two shopping malls and restaurants. Quiet area, sort of friendly staff, the restaurant and room service is ok. Nice warm and cozy little bar.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank VORLOC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St. Petersburg, Florida
Level 3 Contributor
19 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 14 August 2011

Nice hotel, not near town, but near the Dinosaur Mall and Orfeo Superdomo. The hotel has a nice bar/café area and the steaks at the restaurant are some of the best we had in Argentina. A lot of the TV is in Spanish, but often the movies and American sitcoms are subtitled.

  • Stayed July 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank jenfrost
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cordoba, Argentina
Level 3 Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 15 June 2011

I stayed there for my wedding night, and i must say i was surprised by the quality of the rooms and service of this hotel. Comfortable room, flat screen TV and a special late check out at 6.00 PM for newlyweds. When we got to our room there was a bottle of chapagne and a box of chocolates waiting. We felt really comfortable there. It was way better than our honeymoon hotel. I would definitely recommend it,

Room Tip: Try to book a newlyweds suite in advance.
See more room tips
  • Stayed March 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank javipasman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Holiday Inn Cordoba

Property: Holiday Inn Cordoba
Address: Fray Luis Beltran y Manuel Cardenosa | Gps: Carolina Vocos Catturell 3400, Cordoba 5008, Argentina
Phone Number:
Region: Argentina > Central Argentina > Province of Cordoba > Cordoba
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Family Hotel in Cordoba
#5 Business Hotel in Cordoba
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Holiday Inn Cordoba 3.5*
Number of rooms: 142
Official Description (provided by the hotel):
The Hotel Holiday Inn Cordoba offers you a warm welcome in a pleasant and relaxed atmosphere in a gently cordobese way. Our privileged location facing the beautiful sierras makes us unique. The property gathers harmoniously the green and quietness from its environment with a functional and modern infrastructure. Our bedrooms, suites and Presidential Suite were specially designed with comfort and technology to satisfy the most varied needs of our guests traveling for business or pleasure. We strive to provide the highest quality of services with professional and efficient staff. Our 1400sqm Convention Center is the ideal place in Cordoba to organize any type of event, conferences, seminars, exhibitions, meetings and social parties. Offering a catering service with exquisite cuisine, a private entrance, an exclusive parking place, a reception lounge, and high technology demanded by the most important companies and institutions. For gourmets, our restaurant Bistro del Poeta with international cuisine and a local touch offers a variety of dishes specially prepared by our Chef and a exclusive selection of the most reputable argentinian wines. Our Bar offers traditional and creative cocktails prepared by our bartender, piano music, special offers at happy hour, tea time with cakes and homemade pies, open from 10am to 2am. 24Hs Room Service serving continental breakfast at any time of the day or a Holiday Inn special breakfast from 7 to 11 am. Dishes from the restaurant menu. Other facilities: the best hotel swimming pool in town 14m length, 7m large, from 1 to 1.70M depth, jacuzzi and children's area, with an excellent sun exposure, solarium and terrace with snack service. Fitness center, sauna and massage. Business Center with offices, board meeting room, secretarial service, work stations with computers and internet link. Garage. Concierge desk. Easy transportation from/to the airport and downtown. ... more   less 
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Also Known As:
Holiday Inn Cordoba Hotel Cordoba
Cordoba Holiday Inn

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