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1 - 6 of 168 reviews
Reviewed July 3, 2016

The Price worth it, very good location, close to main park in Mendoza, restaurants and bars all walking area. Bad Wi-fi, Excellent buffet breakfast. Friendly and helpfully staff. The hotel have free parking a little small.

Date of stay: June 2016
  • Trip type: Travelled as a couple
    • Location
    • Cleanliness
    • Service
Thank Jeamiell O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed May 11, 2016

Stayed here one night because we arrived in Mendoza one day earlier than we had planned. It was a good budget hotel and the staff were very nice and helpful. The room was basic and the breakfast was pretty good. Centrally located, walking distance to many restaurants, cafes and parks.

Date of stay: April 2016
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank WandererSun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2016 via mobile

Fair price for a slightly over average hotel. The fittings in the bathroom and room would need some maintenance and overhaul. The wifi is extremely slow and practically unavailable in the rooms. The breakfast is ok and buffet style. Very conveniently located in the centre and with included parking.

Date of stay: April 2016
Trip type: Travelled as a couple
Thank verbercktd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 2, 2015

My husband and I stayed at the Princess four nights and we are happy with the stay and the choice of this mid-range three star hotel. Location is perfect: one block from main square and the excellent hop-on-hop-off double-decker city tour bus, three blocks from the pedestrian street, plenty of restaurants just around the corner. The offer in October was very tempting: stay four nights and pay three, free transfers to and from the airport and free late check-out (depending on how full the hotel was). That meant we paid 700 Argentine pesos per day.
The hotel has a comfortable lobby area and shares both the outdoor shamrock-shaped plunge pool and a patio area (deck chairs, metal tables and chairs where you can have breakfast) with the Carollo hotel, to which the Princess is almost an additional building. The owners live on the first floors of the Carollo building and are constantly supervising things.
The staff is definitely an asset: experienced people chosen for their people skills and expertise rather than for their youth or pretty face. I can vouch for three with whom we had daily contact: Ana Maria is a specialist in customer service, Nina’s knowledge of the city is of great help when you have to move around (better than a GPS, she will tell you which bus to take and where to get off), and Angel is the restaurant expert. As I speak Spanish I can’t comment on their English.
We got a triple room overlooking the street on what I would call the “mezzanine floor”, just above reception, which you access via a glass elevator. Cool. The room is a bit old-fashioned but in good conditions. There is an old box TV set high up on a corner, the mattresses were not new but firm enough, there were two types of pillows, there was a safety box in the small closet (you have to ask reception for the lock and key), good space for resting bags on, two large windows made up of small panes of glass in a wooden. The bathroom does not have a bath tub but only a shower and could do with more shelf space. Towels were not thread bare but need replacing or a whitener in the next washing. Hair dryer but no mini fridge in the room.
Breakfast at the Carollo (accessed either through the pool yard or via a maze of corridors on ground floor) was adequate and buffet-type. Bread was only the packaged loaf variety, fruit was either a platter with whole apples/oranges or canned peaches and pears, one type of cereal (corn flakes), two types of yoghurt, varied and plentiful sweet pastries and biscuits or cookies, packaged orange or grapefruit juice, hard-boiled eggs and scrambled eggs. A word to the owners or managers: it is NOT acceptable to chop the previous days’ unused hard-boiled eggs and mix them with the scrambled eggs. Passengers notice and it is a bit like cheating, a real shame.
Since we left on a Friday we had to vacate the room at 3 p.m., but that was understandable as there was a heavy influx of passengers for the week-end. The transfer to the airport was not exactly what we had been led to believe, since there are only three options: one in the morning, one in mid-afternoon and one in the evening. The incoming trip was via a transfer company at the airport: you tell them that you are going to the Princess and sign a voucher when the car drops you off at the hotel.
We had free wi-fi signal everywhere in the premises.

Room tip: Rooms either look on to the inner courtyard or the street. No noise coming from the street at night.
Date of stay: October 2015
  • Trip type: Travelled as a couple
    • Value
    • Rooms
    • Service
Thank Argentine-tourist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed November 27, 2013

We stayed in a triple room in this hotel for 4 nights. We'd stayed in hostels before this, so noticed it was much less sociable, but had a pool which was great. Breakfast was very average, coffee was awful and if you don't speak Spanish you'll struggle here as the staff don't speak English.

Date of stay: November 2013
  • Trip type: Travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Thank Murph81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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