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Melia Iguazu
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Reviews (3,291)
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All reviewsnational parkiguazu fallsa falls view roomboat ridedevil's throatlobby barbreakfast buffetsheraton hotelbuenos airesthird flooramazing locationnice poolgarganta del diablolate afternoongreat view of the fallsboth sidespark closes
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Reviewed May 19, 2010

Spent 2 nights at the Iguazu Sheraton in May 2010 while on a girls’ trip with my friend. The reason why we chose to stay there is purely the hotel’s location inside the National Park and with a view of Devil’s Throat.

Although the hotel’s facade is clearly a blast from the past and almost everywhere you look there are signs of outdated furnishings/ decor, I would not hesitate to recommend this hotel and would certainly stay there again. The location is priceless: we had wild toucans fly past us at breakfast, vultures in the trees next to our balcony and because the park only opens its main gates at 8:00am to other tourists you’ll have the falls all to yourself in the morning (9:00am on the upper circuit and the two of us were still the only people around).

The food was also really good with a stunning selection both for the buffets and off the menu. The staff were extremely friendly and helpful. The beautiful orchids that the lobby is decorated with stood out. There is also a good selection of small shops located just outside the front doors that can come in handy for last minute presents.

On the negative side, the safe in the room was not working when we arrived (someone was sent up and was fixed within 10min). Also the alarm clock had a dead battery and the top of the wardrobe had bad water damage. Would also like to see some carpeting in the room as the tiled floors were extremely cold.

It’s a real pity that with a minimal facelift to its architecture and decor this hotel is not updated to what you’d expect from 5*.

A general thing to point out about Iguazu is that most places do not take credit cards: so bring cash (the helicopter ride on Brazil’s side, any of the trips/ adventures that you’d like to book, shops etc).

  • Stayed: May 2010, travelled with friends
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1  Thank CristinaGabriela
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR-GeneralManager, General Manager at Melia Iguazu, responded to this reviewResponded May 28, 2010

Dear Cristina Botef,
We were delighted to hear that you had a wonderful stay with us at the Sheraton Iguazú Resort & Spa. It was nice to hear about our quality of F&B. They work exceptionally hard to make every guest feel special. Thank you so much for staying with us and we hope to see you in the near future.

Sincerely,

Gabriel Roussel

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Reviewed May 15, 2010

The location of this place is what draws you in. It is literally a 10 minute walk to the park. Because of that I had no second thoughts about the rate. The other side of this is that it is a good 30 minute cab ride into the city.

In decent shape given the property has some years on it. The staff was helpful.

Stayed: March 2009, travelled with friends
Thank Chillinathtown
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR-GeneralManager, General Manager at Melia Iguazu, responded to this reviewResponded May 28, 2010

Dear Chillinathtown,

Thank you so much for your review of the Sheraton Iguazú Resort & Spa.
We are happy to know that you enjoyed our exclusive location and our waterfalls view.
Thank you for your patronage and we hope you can visit us again in the near future.
Sincerely,

Gabriel Roussel

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Reviewed May 10, 2010

Booked two nights at the Sheraton with low expectations based on reviews... and we were pleasantly surprised. We were on the third floor, jungle view (parking lot view, it's true). Comfy bed, clean room. No mildew in sight. Efficient and friendly service. Had a look around Puerto Iguazu and were really happy that we did not stay in town.

Airport taxi: AR$70 each way (approx. 15 minutes)
Park fee: AR$80 per person (paid only once)
Hotel Room: US$575 for two nights, including taxes (via SPG website)

Key points:
- I would not bother with a falls view room-- there are brilliant views from the roof-top terrace (ask for a card; you can get up there at anytime, which is great for sunrise and sunset views) and from the bar area. The terrace looks down on the falls-view balconies below, so they have no privacy.
- There isn't privacy on the third floor jungle-view decks either-- only half-walls divide them. Lower floors have more coverage. If you can, get 301 or the other jungle-view room at the end of hall. Additional advantage of the jungle rooms is that they face the sunset.
- Light posts on the roadway really lit up the room, so getting fresh air at night was not possible if you also wanted darkness.
- Knowing about the expense and quality of the food, we prepared: brought zip-loc bags and snagged bread, cheese, fruit and granola bars from the breakfast buffet for our lunch; and brought our own wine and snacks with us. Cleared out the minibar fridge and used it for storage. It was lovely to have a good wine on the terrace at sunset. We did try some food from the bar, and it was indeed grim. Bought water at the park concessions. Drinking water was also available from a tap outside the ranger station.
- the pool was gorgeous; cold water. After checkout, we stationed ourselves there until our early-evening departure. Enjoyed a drink and used the very nice shower room to get ready for our flight; towels, toiletries and a hairdryer were there.

I will note that even at 8am there were plenty of people on the trails to the falls, but from 9:30 to 4pm it was human gridlock, which detracted from the experience and made it feel more like Disneyland than a natural wonder. The only chance to really enjoy the falls in peace was very early or late in the day, so being at the Sheraton was optimal. Because of flooding, the Devil's Throat was closed; this may have made the upper and lower paths more congested than usual. We tried to find some relief by walking on the trail to DT, but park wardens drove us back. The Macuco trail (5 minutes up the road from the park) was the only peaceful area where you could get a sense of nature, see butterflies, birds, monkeys etc. Too bad about the bleeding helicopter buzzing overhead...

Happy that I went, but would not need to go more than once in my life.

  • Stayed: May 2010, travelled as a couple
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3  Thank 2due
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR-GeneralManager, General Manager at Melia Iguazu, responded to this reviewResponded May 28, 2010

Dear 2Due,

Thank you so much for your review of the Sheraton Iguazú Resort & Spa. We are glad that you were pleasently surprised by the quality of the services of the Hotel.
I will share your comments with the entire staff and we hope you can come back in the future.
Sincerely,

Gabriel Roussel

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Reviewed May 3, 2010

We flew into Brazil and had a driver take us to the Brazil side for the afternoon where we toured the falls and the bird park (impressive) and then stayed 2 nights on the Argentina side at this Sheraton. We used a pre-arranged driver from Charm Suites which was cheaper than the Sheraton's offering.

We thought the hotel was great and that all of the comments about it being outdated were significantly overstated. It was great to walk out the back door and right down to the falls and we enjoyed seeing the toucans flying around in the morning and evening. It's also nice to be able to walk back to your room to change as you will get soaked on the boat ride and/or up close falls viewing. Very good breakfast as well.

The pool here is really great and has a nice bar attached to it. It was very relaxing after hiking all day!

  • Stayed: April 2010, travelled as a couple
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1  Thank GavRam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GR-GeneralManager, General Manager at Melia Iguazu, responded to this reviewResponded May 27, 2010

Dear GavRam

We read your review and are very happy to know you enjoyed your time at the Sheraton Iguazú Resort & Spa and we hope to see you again very soon for your next stay in Iguazú!

Sincerely, Gabriel Roussel

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Reviewed May 1, 2010

My wife and I stayed here on the nights of 30th&31st March 2010(room 169) along with our Canadian friends, as part of a package through Adventure World (Aust) and bingo, they did it again. The hotel is perhaps a bit tired but it was pretty good by our standards, clean quiet rooms with all the tricks and having just got off an NCL cruise our expectations were high and were met.The hotel is set in the park, the falls visible from the Hotel, the restaurant was a bit hexy but the bar meals are good.The park is brilliant, words fail to describe the Falls (put Niagra and Victoria Falls together and you have a sideshow), grounds are good, nice pool and a great buffet breakfast. Take the plunge.

  • Stayed: March 2010, travelled as a couple
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1  Thank SouthOztraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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