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“Would never book this hotel again.”

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Gran Hotel Tourbillon
Ranked #28 of 50 Hotels in Puerto Iguazu
Reviewed 9 August 2017

The room was full of mold. On the walls in bedroom and bathroom and on the curtains. The curtain rod was fixed with tape, The door handle was broken. The room looked like it was from the 70s. The gym was so uninspiring with very old and rusted machines. The hotel really should need a renovation.

  • Stayed: August 2017, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank beckis172017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1 - 7 of 425 reviews

Reviewed 21 July 2017

My family and i flew up to Iguazu for two nights during our trip to Argentina. Gran Tourbillon was affordable, and they had 'family rooms' (three single beds for us 'kids') which was very nice. The rooms were of a decent size, and had balconies overlooking the pool. The rooms felt clean, but pretty worn, and the shower didn't get warm until after it had been running for 30+ minutes (don't worry, two of us took cold showers).

There is an included continental breakfast, which was pretty good (and unlimited), and we ate dinner one night in the same restaurant, which was ok. Buffet style, nothing special, but easy and filling after a day hiking the falls.

Despite the hotel building being average, the service was exceptional.The front desk was very responsive, and helped us to schedule cabs to the falls, as well as a tour for our second day to an amethyst mine (which was very cool, actually). Overall, I would recommend this hotel for a budget-conscious traveler.... just know, you won't be getting any luxury!

  • Stayed: July 2017, travelled with family
    • Value
    • Location
    • Service
Thank emr311
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 May 2017

GHT has been open 10 years and its beginning to show, the fixtures and furnishings are starting to look worn and battle damaged. However the restaurant staff were very helpful and Ricardo particularly took great effort to provide gluten free food, much appreciated. We ate at non standard meal times as the 4 year old didnt agree with usual Argentinian practice of 4 hour meals starting at 21.00 - and the waiters were really good. The wifi was not good and the local town council need to invest serious amounts of treasure in the sewage system ... and we found it necessary to run the hot water for about 18 minutes before a shower or bath to get some tepid water ... so - GHT really does need some proper investment to get it up to Trans Atlantic standards, as the hard work of the staff is being undermined

Room Tip: Second floor away from reception
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  • Stayed: May 2017, travelled with family
    • Location
    • Cleanliness
    • Service
Thank Horatio T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 May 2017

This hotel was nice quite and very clean . Good buffet breakfast and always taxi available to anywhere, It is a nice pull, very safe and friendly staff.At the desk always there is a desk with people who advise places to go , eat or drink. The hotel is not exactly in the city but it is close enough by taxi is easy to mobilize and is not expensive.

Room Tip: Most of the rooms have either view to the pull or park , very nice view
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  • Stayed: April 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank pablomJ9419FF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2017 via mobile

I stayed there 2 nights. The room was not very clean in general: meaning the walls, the floor, the courtins. But the sheets, towels and the toilet were ok.
The internet connection was terrible in my room (109). You could barely find the wifi. If u did, the connection would last only 1 second. I had to go always in the lobby downstairs. Are u thinking of watching a movie from your PC? Forget it.
Breakfast was pretty good and rich.
The service was ok but not very welcoming.
The swimming pool and the garden were nice.
The shower was kind of strange. It was difficult to find the right heat. Besides that, the showers' head was not portable, so if you want to skip washing the hair, it becomes difficult.
Since we were expecting a better hotel, I give it only 1 star.
I hope they will improve the hygienic stuff. The hotel can be muuuuch better inside, as it already looks from outside.

Stayed: April 2017, travelled as a couple
1  Thank Klarita888
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 April 2017

I really liked this hotel. It has a pretty swimming pool, in the middle of the rainforest. The room had a view to the swimming pool/forest, which made it very nice.
They have in-room safes, which is very useful. They offer free Wi-Fi, which is always appreciated to stay in touch.
To go anywhere from there, you do need to ask for a Taxi (or "remis"), or use the bus to go downtown, but they were very good to accommodate our needs.
The only issue is the bathroom, we had a bathtub that had mildew on the edges, it doesn't have a door to the shower (which is on top of the bathtub) so it made a bit wet the floor, and I had to clean the shower head myself to get a proper flow of water that would go to my head and not to the sides.
Breakfast is limited, and they might start a bit late, but it is not bad.
The staff was friendly, and the food was ok.

  • Stayed: March 2017, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Thank xileka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 February 2017 via mobile

I am grading this property on a curve. Back in the US this is a three star hotel. But realizing we were in Iguazu and comparing other properties I bumped my rating to a four star. Property is nice, clean, safe and secure. They have a nice pool and restaurant. A short taxi ride will get you into town or to the falls.
Travel note: We had a difficult time with the local ATMs. We were not able to get money from them and had to rely on the hotel to exchange dollars for pesos.

Stayed: January 2017, travelled as a couple
Thank Teddfw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gran Hotel Tourbillon

Address: Ruta Nacional 12 4,5, Puerto Iguazu N3370HKA, Argentina
Region: Argentina > Litoral > Province of Misiones > Puerto Iguazu
Bar / Lounge Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #28 of 50 Hotels in Puerto Iguazu
Price Range: $100 - $189 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gran Hotel Tourbillon 4*
Number of rooms: 28
Official Description (provided by the hotel):
Tourbillon Hotel is located on National Route 12, KM 4,5, 5 minutes from downtown Puerto Iguazu and only 15 minutes from the Falls and Iguazu International Airport. Services: swimming pool, solarium and Jacuzzi, Pool Snack Bar, Lobby Bar, Restaurant with à la carte menu and buffet, Play room, Internet center, Wi-Fi, Laundry, Free Parking, Tours & Transfers. The Hotel has 28 comfortable rooms, 24 Triple Garden and 4 Suite Junior with view to the garden or pool. Services: Air conditioning cold-hot, Telephone, Internet WI-FI, jacuzzy, hair dryer, cable TV with 32 "LCD, Minibar, Room Service, Safe Box, laundry, and private balcony with table and chairs. ... more   less 
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