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“Certainly a very nice penthouse, but not all that...”
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Overview
Condo/Apartment -
3 Bedrooms, 4 Bathrooms, Sleeps 10
San Carlos de Bariloche, Province of Rio Negro, Patagonia

Reviews from our community

Very good - based on 8 reviews
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Reviews from our community

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JamieDH
Saint John, Canada
Level 3 Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Certainly a very nice penthouse, but not all that was advertised”
Reviewed January 7, 2015 for a stay in December 2014
2
people found this review helpful

Stayed here as a family with three young children, plus one other couple (in-laws). Decision to choose TD3 was based on a very positive experience the previous year in the unit next to this one (TD4) and advice from the rental agency that TD3 and TD4 are nearly identical.

Certainly the penthouse is very nice compared with a standard apartment. The views are simply breathtaking and the unit is well appointed. Perhaps we were spoiled from our stay at TD4 the previous year, however we found TD3, even though advertised as "luxury", not to be up the the standard expected for the price and hype for the following reasons:

- apartmentsbariloche website advertises TD3 to have a washing machine (important when travelling with young children). After searching reviews on other travel websites before we booked, we saw that other guest discovered on arrival there was no washing machine. Before booking we brought this up to apartmentsbariloche to specifically ask about it. They confirmed the unit did have a washing machine. Upon arrival, we discovered that there was no washing machine, and the local staff were surprised we would ask about one as clearly the unit was not designed to hold one. After some phone calls and waiting a day apartmentsbariloche staff indicated that they would compensate by making arrangements at a local laundromat (costs covered by them). When we went to the local laundromat, we discovered no arrangements had been made. In the end we paid out of pocket for laundry services we felt should have been included in the unit.

- Upon arrival we also found that at least one set of lights were not working and no stopper (plug) was available in one of the tubs (important when travelling with young kids that require baths). This was identified to local staff immediately where were we told that as it was close to Christmas (it was Dec. 22) the issues could not be remedied. We stayed until Dec. 27 and at no point were the issues corrected.

- The website advertises a very nice Jacuzzi hot tub (in fact, even the trip advisor title for this unit is "3 BEDROOM PENTHOUSE (TD3 ) JACUZZI, GYM & BBQ!") accessible in the gym area of the building. Upon arrival we discover that area of the building was under renovation and the hot tub was in fact not in service (a point not mentioned on the website).

- WiFi worked, but only in certain areas of the unit.

- TD3 is smaller than TD4 and has a "worn" feel to it. The appointments are more basic and the layout feels makes it feel much smaller than TD4. In our opinion, TD4 would be a much better choice.

It should be noted that the local staff were very helpful in helping us store our luggage for a few days as we were going on a two day road trip out of town then returning back to the building.

In summary, when compared to a hotel room or even standard apartment rental, TD3 is superior, especially for the amazing views, however it is not up the hype it is advertised at. The location/building itself is unique and wonderful, however now that we have stayed in TD3, TD4 and TD7, TD3 is clearly at the bottom of our list.

How easy was it to book the property? How helpful were the directions to the property?
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Liked best: Views of the city, lake and mountains. Amazing!
Liked least: Unit fell short of expectations based on how it was advertised.
Travelling group: Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway
  • Would you recommend the location of this property?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mariela Z
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 24, 2017 for a stay in August 2017
Google Translation
1
person found this review helpful

Your age range 25-34
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Curiosity...
1 review
Reviewed August 22, 2017 for a stay in April 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pathfinde...
1 review
Reviewed June 11, 2017 for a stay in June 2017
Google Translation

Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhellipeC...
Sao Paulo, SP
Level 6 Contributor
91 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed August 9, 2015 for a stay in August 2015
Google Translation
4
people found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ricardo M
Puerto Varas, Chile
Level 6 Contributor
115 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed October 13, 2014 for a stay in October 2014
Google Translation
4
people found this review helpful

How easy was it to book the property? How helpful were the directions to the property?
How easy was key pickup/access to the property? Overall condition of the property
Bedding & mattresses Kitchen & utensils
Bathroom cleanliness Other facilities & amenities
Service
Liked best: La vista
Liked least: Wifi lento y estacionamiento es angosto
Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway People with disabilities
Older travelers Families with young children
Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
André M
Brasília, Distrito Federal, Brazil
Level 3 Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 20, 2014 for a stay in August 2014
Google Translation
3
people found this review helpful

Travelling group: Family with Young Children
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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