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“Comfortable and Convenient”

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Candlewood Suites Phoenix
Ranked #71 of 174 Hotels in Phoenix
Certificate of Excellence
Tucson, Arizona
Level Contributor
86 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
“Comfortable and Convenient”
Reviewed 19 March 2012

This extended stay hotel provides exactly what it advertises, a convenient and comfortable place to stay. The whole hotel has just been renovated. The kitchen is new and fully stocked with utinsels for two. The bathroom has been revamped and is spacious for an extended stay. The mattress is new and was reasonably comfortable. We found the staff very friendly and helpful. As always with Candlewood the cupboard provided a clean place to pick up snacks and sundries we had forgotten as well as to do laundry. We found the interior corridors tp be a security bonus.
An additional bonus is a great seafood restaurant within walking distance.

Room Tip: Higher floors are quieter. Try to get a room away from I-17.
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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140 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (37)
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English first
Claremont, California
Level Contributor
4 reviews
Reviewed 13 March 2012

Whenever I travel I always look for a Candlewood Suites first. I have never had a bad experience.

  • Stayed March 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
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Helpful?
Thank 1NascarFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sarasota, Florida
Level Contributor
130 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
Reviewed 2 March 2012

We paid top $ 150 night for four nights but it was high season. Able to enjoy smoking suite with really nice space. Full kitchen with all the basics. Seperate bedroom so I can sleep In!!
Small living room that enabled us to have two friends to visit. Modern size bath with my favorite- shelves to put all our bath stuff. Checked in on Sunday and clerk was one of the best I have ever dealt with. Helped us to find several places we wanted to go. There is adequate gym and decent pool .I even enjoyed seeing others dogs as I was missing mine.
My only complaint we had to leave and go other place our last night in town as they were booked!

  • Stayed February 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Corvette87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chino Valley, Arizona, United States
Level Contributor
37 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 January 2012

My husband and I only needed to stay in Phx for one night, but the room and hotel were so nice I wish we could have stayed longer! They are just completing a huge remodel, and we were the first to stay in our room. We were very impressed with the kitchen area and bathroom, and the bed was very comfy. Loved the "hotel cupboard" which had meals as well as snacks that you purchased on the honor system, and we notied that the new large laundry was free. Everyone was very friendly and helpful! Would definitely recommend to anyone for any stay length/need.

  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Carol S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this review, 25 January 2012
Thank you Carol for your wonderful feedback on your recent stay with us!
We look forward to serving you again in the future!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Arizona
Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 18 November 2011

Recently stayed for two days at Candlewood Suites for a business trip. The room was about what you expect. The only real complaints were that the AC unit exuded a cigarette smell (easily cured with a Lysol spray) and some of the television channels were pretty fuzzy. My partner said his TV only received a few channels clearly, but he didn't really watch much. The bathroom floor could use a cleaning with bleach.
The hotel as a whole is clean, has an honor-system "Cupboard" with snacks, frozen dinners, and drinks that is combined with a free laundry (accesible with the room card), a pool and hot tub, and an exercise room.
The location is a bit of a problem as it is on the I17 frontage road. This means that north is the only direction you can go when leaving. To go south, you have to go north and back to the southbound side. The "Enter" sign is small and is obscured by landscaping shrubs until you are just at it. However, the hotel has access to the biking trail of a city park, which means that taking a walk for exercise or fresh air is just a matter of walking through the pool area and out a gate.
Aside from traffic noise from the Interstate, it was pretty quiet. There are signs up all over announcing a renovation project scheduled to start in December 2011. The kitchenette was clean and had just about everything you might need in this sort of room.
Comparing Candlewood to the business suites just south of it, Candlewood is the much better choice.

  • Stayed November 2011, travelled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Alisha T, General Manager at Candlewood Suites Phoenix, responded to this review, 25 January 2012
Thank you so much for your feedback. We appreciate you bringing the smoke smell issue to our attention, we will be sure to address this issue immediately! Also, once our renovation is complete this month we will be receiving all new flat screen TVs with HD, so this should resolve our fuzzy TV issue.

We greatly appreciate you taking the time to post your comments and hope we get the opportunity to serve you again in the future!

Sincerely,
Alisha Tillotson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Farmington
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 September 2011

I called ahead approx. 2-3 weeks and booked the room. The staff member that I spoke with was friendly, informative and accomodating. I arrived here in Phoenix the middle of August. The check-in was seamless and the woman at the front desk very pleasant. She called after about an hour to see if I had everything I needed or if she could be of assistance. Good business! Not sure how old this hotel is, but the owner's have done a nice job in keeping it fairly well updated and very clean. I recently heard that they are going to go through and do an upgrade! I had one issue with noise, but it's due to circumstances they can't control. The location of my original room is right between the stairs and the elevator. I didn't hear too much noise from the elevator, but every time someone went up/down the stairs (and it was often!) it sounded like a herd of elephants coming through my bedroom wall and ceiling! I am a night worker/day sleeper and you can imagine how little sleep I was getting...even with earplugs shoved into my ears! I liked my room and didn't really want to move so I tried sleeping in my living room on the sofa. No go. It was still way too noisy! The desk staff were VERY accomodating and moved me to a different room. I was able to stay on the first floor (my preference) and keep my poolside view! Very nice. They gave me ample time to move and didn't rush me. I'm extremely satisfied with my new room AND the manner in which it was handled! Maintenance is very knowledgeable and quick to respond, housekeeping is excellent as well. Can't say enough good about the front desk staff, too. I will definitely recommend this hotel to anyone I know and will stay here again without hesitation!

Room Tip: I would advise against taking the rooms near the stairwell. It's a carpeted wooden stairwell in...
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  • Stayed August 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank leisa40
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Anytown, USA
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 538 helpful votes
Reviewed 25 August 2011

I have stayed at this property a few times during my trips to Phoenix. Location (next to I 17) is a big plus.
The front desk staff is helpful. It is moderately priced, especially for extended stay though the property is a bit older.
I would recommend this for a no-frills extended business stay, especially for those looking for a kitchen in suite.

  • Stayed September 2010, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Candlewood Suites Phoenix

Property: Candlewood Suites Phoenix
Address: 11411 N Black Canyon Hwy, Phoenix, AZ 85029-3448
Phone Number:
Region: United States > Arizona > Central Arizona > Phoenix
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
#2 Best Value Hotel in Phoenix
#38 Business Hotel in Phoenix
#53 Romantic Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Candlewood Suites Phoenix 2.5*
Number of rooms: 98
Official Description (provided by the hotel):
Come and experience our new Comforts of Home Bedding Collection. At the Candlewood Suites Phoenix hotel, we put the amenities where they really count: in your room. Big and built for comfort, it's the ultimate suite for the business traveler. Each suite has a full kitchen complete with microwave and full size refrigerator. Work efficiently at your over-sized executive desk with two separate phone lines - check email and talk on the phone at the same time. Relax in the overstuffed recliner while you enjoy the CD player and VCR. Borrow your favorites from our free video and CD library. Work off some stress in our fitness center or visit our Candlewood Cupboard. You can purchase meals, snacks and sundry items at value prices. We re a pet friendly hotel, too (fees apply). The Candlewood Suites Phoenix hotel is an all suites hotel near Honeywell Automation College and close to Cactus League MLB Spring Training. We are a 2011 Cactus League Spring Training hotel! The Candlewood Suites Phoenix hotel is located near Maryvale Stadium and Peoria Sports Complex. We are a 2011 Phoenix International Raceway hotel! The Candlewood Suites Phoenix hotel is located near Phoenix International Raceway. ... more   less 
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Also Known As:
Candlewood Suites Phoenix Hotel Phoenix
Candlewood Phoenix
Phoenix Candlewood Suites
Candlewood Suites Phoenix Arizona

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