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“A Great Night's Stay”

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Residence Inn Phoenix Airport
Ranked #56 of 174 Hotels in Phoenix
Certificate of Excellence
Level 3 Contributor
13 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A Great Night's Stay”
Reviewed 18 March 2012

Stayed here for one night and had an awesome experience. Arrived in Phoenix on a early morning flight. Went to the hotel around 9:30 a.m. to see if a room was possibly available and surprisingly enough, they did have a room ready! The room was a good size and was very clean. The pool was very nice. Breakfast was also great: oatmeal, waffles, scrambled eggs, potatoes, sausage, fruit, french toast. While they were very crowded when we went down for breakfast, they did a great job refilling things when necessary. Very pleasant front desk staff also. And my husband liked the flat-screen HDTV. Good channel selection also. Comfortable bed. Great location close to the airport, shopping and restaurants. Would definitely return.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank faithlikestotravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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332 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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English first
Huntington Beach,CA
Level 3 Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 March 2012

Have stayed in many Marriott Residence Inns. This hotel was old & outdated, not a good value. Walls are in need of paint, furniture is old & uncomfortable. Towels & linens worn thin. Toilet needs replacing. The fluorescent lights were harsh & painful to the eyes. Bed was not queen size as advertised. Entire room was white-very bland & boring. TV's were nice. Location is good. But we would not stay here again.

  • Stayed March 2012, travelled with family
    • Value
    • Rooms
    • Cleanliness
Helpful?
Thank travelingmama52
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PHXRA, General Manager at Residence Inn Phoenix Airport, responded to this review, 20 June 2012
Thank you for taking the time to write some comments about your recent stay with us.
While I don't hope to get reviews such as yours, I do sincerly appreciate them as they are the best way for me to know exactly what some of our guests are experiencing.
I have shared your comments with my team and we have implemented a process to ensure all rooms are properly touched up and cared for. Generally, we have not run into many rooms such as the one you described but, clearly, in your case we failed to uphold our Marriott standards. For that I do apologize and assure you we have recommited our efforts.

Thank you again.

~Jeff (General Manager)
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, Michigan
Level 4 Contributor
36 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 28 February 2012

Visited arizona for the grand canyon, sedona, and friends. Stayed here one night and I was very impressed. The pool was very nice and great for kids. The room was very big and comfortable. I had a very early flight so I had breakfast and the hotel was very nice to have a shuttle to the airport.

  • Stayed March 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TheMichiganTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Charlotte, North Carolina
Level 6 Contributor
162 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 18 February 2012

Hotel is very close to Sky Harbor. Free breakfast and free manager's reception during the week. Good size room that was clean. Not many food choices within walking distance if you don't have a car.

  • Stayed February 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank USFlyBoy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Droitwich
Level 4 Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 27 January 2012

This really is an ideal place to stay. Comfortable rooms with plenty of space and very well equiped. The staff are friendly and helpful and the breakfast is good. I simply can't fault this well appointed, excellent hotel.

Room Tip: Those at the back of the hotel are quieter.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Travelpirate89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ames, IA
Level 6 Contributor
157 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed 16 January 2012

We had a short stay here overnight to catch a plane early the next morning. It has everything you'd expect in a Residence Inn--clean and comfortable. Bedroom in our 1 br unit was on the small side, but that's to be expected for an urban location. Staff was very helpful and had a good list of suggestions for places to eat nearby. They had breakfast to go items ready for our early departure before the buffet was fully open. We were fortunate to have a room near the front of the property, so navigating the place was not a problem at all. Definitely recommend if you're transiting through the Phoenix airport or have business nearby.

Room Tip: Ask for one near the front or near one of the entry doors.
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  • Stayed January 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank williedillo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Scottsdale, Arizona
Level 5 Contributor
46 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 144 helpful votes
Reviewed 3 January 2012

We recently stayed at this property while undergoing a remodel of our home. I was very satisfied with this stay especially as a mini home-away-from home.

Plus:
*Very clean rooms, great housekeeping.
*Well equipped with everything you need.
*Very safe and secure building, you have to have a key to get in any section where rooms are.
*Free airport shuttle which will also take you to places in the near-by area.
*Free grocery shopping service (no mark-up or delivery charges).
*Good daily breakfasts with lots of choices.
*Light snacks and drinks provided in evenings (although I wish they would offer it at least M-TH vs. just M-W) and the selections were rather limited but for a free snack, not bad. These days many of the other hotels who offer evening socials have more to offer but the fact they offer at all, why complain?
*Free daily popcorn in room (microwave, all properties do this but I enjoy it).
*2 Bedrooms have a fireplace (although you will need to get wood or a log for it).
*Studios are very spacious (we started in a studio and moved to a 2 bedroom but the studio would be fine for most singles or couples, consider a 1 or 2 bedroom with family).
*Nice heated pool and spa.
*Decent gym (small but new equip and clean and bright)
*Service (best thing about this hotel), the staff is awesome!
*Pet friendly/accommodating. Even provide an area in which to relieve your pet that is well maintained. Great for us who needed this but something to consider for others who may not like staying at hotels that take pets.
*Easy access to all major freeways, downtown, Tempe, Scottsdale, etc. The neighborhood is really not bad considering it’s near the airport (which can be iffy) but since it’s in a section with other hotels, restaurants and office buildings, it’s not bad. We walked out to eat a couple nights and felt safe but as in any city, use caution.
*Large building but plenty of entrances (stairs and elevators) and they have large carts available to carry /wheel your things.
*Windows that open (I love this in hotels).

Things to Consider:
*This property has not undergone the remodel several of the others have so the rooms are not as modern as other properties; however, Residence Inn tells me they will be starting their remodel in 2012. To me this was not a big deal, the rooms were still comfortable’ clean and everything was in working order.
*Nice common areas, however only 1 shared PC for boarding passes, etc. so sometimes in the morning it gets busy but people were fairly courteous of this and front desk staff will offer to print your pass if needed.
*Wireless Internet was so/so. In our first room it was iffy but the second was strong. Might depend on where the access points are.
*Offers Dish Network, probably the base line up but fine for what we needed and flat screens in the rooms. Includes HBO.
*If you stay in the back of the hotel (which seemed quieter in general) you face a parking lot and you sometimes hear the garbage trucks early (around 4 or 4:30am) dumping the bins. Same thing with you can hear trains in the distance (might be any room), however, this is not a huge deal but if a light sleeper, it might wake you. Otherwise, fairly quiet overall.

In Conclusion:
If you need some space, like the pluses of having a breakfast, and staying in a well run hotel, pick this. I don’t think you will be sorry.

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank flygalaz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Residence Inn Phoenix Airport

Property: Residence Inn Phoenix Airport
Address: 801 N 44th St, Phoenix, AZ 85008-6569
Region: United States > Arizona > Central Arizona > Phoenix > Camelback East
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#42 Romantic Hotel in Phoenix
#50 Business Hotel in Phoenix
Price Range (Based on Average Rates): $
Hotel Class:3 star — Residence Inn Phoenix Airport 3*
Number of rooms: 200
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Also Known As:
Residence Inn Phoenix Airport Hotel Phoenix
Phoenix Residence Inn
Residence Inn Phoenix Airport Arizona

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