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“Too expensive for what it was”

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Gainey Suites Hotel
Ranked #6 of 75 Hotels in Scottsdale
Certificate of Excellence
Reviewed 12 April 2012

We stayed here on our trip to Arizona. It really is just a glorified residence inn and I felt that it was terribly overpriced at $287 per night. The room was comfortable enough though a little tight in terms of space. I just got the impression from the photos on tripadvisor that the hotel was going to be higher end than it was. For the same money, or little more I'd choose one of the resorts in Scottsdale with more amenities.

  • Stayed: April 2012
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Thank Napsters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,158 - 1,164 of 1,514 reviews

Reviewed 11 April 2012

We were at Gainey Suites for 3 weeks. Our room was very nice and clean. Housekeeping helpful at all times. The breakfast and evening social was delicious and healthy. The area was always clean and the servers were great, kind and always helpful. The gentleman (Rich) that walked around and help everyone was so nice and a great greeter. He helped pick up the area and was just the nicest person. This made our stay. It was wonderful. Thank you to all involved. Great location and area.

  • Stayed: March 2012, travelled as a couple
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Thank Claire1047
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 April 2012

The rooms are very average. The hotel was half full yet they chose to place us in a room above laundry exhaust with lint flying into our room. This was room no. 2 by the way with the first room same but on first floor. Staff was unfriendly. First day our room was cleaned by 4pm. When we arrived in the middle of cleaning the maid asked if we would like a vacuuming. When we agreed, she proceeded to tell us that the vacuum doesn't work and never returned. The ground were nice. Location was average. Wish we stayed somewhere else!

  • Stayed: April 2012
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Thank LAZoya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RRGainey1, General Manager at Gainey Suites Hotel, responded to this reviewResponded 12 April 2012

Thank you for taking a moment to share the impressions of your recent stay with us and please allow me to apologize that your experience was disappointing and certainly quite less than your expectation, and quite honestly, our own standards. As a team, and actually, more like a family, each and every one of us here at the Gainey Suites Hotel truly puts our heart into creating a wonderful guest experience and typically, our guests are very pleased with their experiences as As hard as we all work and strive to attain perfection, being human, there will be the occasional disappointment, for both us and our guests. By no means is this acceptable, but, I think what is important is how we respond to these occurrences. We will certainly use this as a learning tool in a most uplifting and constructive manner so that we can grow together and pass that along to further enhance the guest experience. Most of all, we hope that any guest who has a disappointing experience will give us the opportunity to redeem ourselves and I promise that we will make it up to you. Please feel free to call me personally on my cell pnone anytime at (480) 262 4665. From all of us here at the Gainey Suites Hotel we hope to see you the next time your travels may bring you back to Scottsdale, Arizona. Until then, we wish you all the very best and take good care!

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Reviewed 10 April 2012

This was a nice place for a good happy hour and the rooms were great of you needed a kitchen to have at least breakfast daily. Not the most luxurious property and much pricier than the Valley Ho. More family oriented. Beds were comfy

  • Stayed: April 2012
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Thank MamaG3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

Gainey Suites Hotel is outstanding. Rich Newman, Manager, and his staff do everything possible to make their guests' stay as welcoming, comfortable, and as enjoyable as possible.
They are very service oriented and extremely accommodating. The location is very convenient and the hotel will drive the guests to local destinations. The breakfasts and cocktails receptions are excellent opportunities to meet other guests; and the beautiful atmosphere is very friendly, cozy, and extremely low key. We had friends join us this year and we all had a wonderful time.

  • Stayed: March 2012, travelled as a couple
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Thank Robert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

My 4th year back and keeps getting better thanks to GM and great staff--- was able to check in early by Noon -- bed and linens bathroom products terrific - Comp breakfast and reception nicely done- good variety of choices and changed daily- Starbucks a treat. nice onvenient to Village restaurant and Paradise cafe for lunch/dinner- nice shops; sofabed sleeper was fine for son.

  • Stayed: April 2012, travelled as a couple
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Thank FlamingoResortSpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 April 2012

We travel extensively and recently spent two nights at Gainey Suites Hotel. We were very pleased. The room was clean, well equipped and quiet. The location is perfect to escape to many other much more expensive resorts for golf and close to excellent dining options. The quality of the breakfast and afternoon happy-hour offerings was excellent and a very pleasant surprise. The hotel is well-priced for the level of value received. We will certainly return.

  • Stayed: March 2012, travelled as a couple
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1  Thank Tim S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gainey Suites Hotel

Address: 7300 East Gainey Suites Drive, Scottsdale, AZ 85258-2061
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Scottsdale
#3 Business Hotel in Scottsdale
#3 Family Hotel in Scottsdale
Price Range: $270 - $529 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Gainey Suites Hotel 3.5*
Number of rooms: 162
Official Description (provided by the hotel):
Located in exclusive Gainey Ranch in the heart of all that makes Scottsdale a world class destination, the hotel offers a more intimate and relaxed upscale alternative to the large resorts. Well-appointed suites feature the new Gainey Suite Dreams bed with hypo-allergenic "Touch of Down" pillows, 300 thread-count linens, elegant marble baths & vanities, comfortable living areas with free Wi-Fi, HDTV with Chromecast technology, and fully equipped residential style kitchens. Guests also enjoy a full hot breakfast buffet and evening reception with hot and cold hors d'oeuvres, beer & wine daily, served in our Hearth Room & Patio. Relax in our lush oasis-like pool and Jacuzzi, or kick back at the Terrace Bar overlooking the beautiful courtyard and desert gardens. Next door, explore the Shops-Gainey Village and a collection of great restaurants. Pamper yourself at The Spa-Gainey Village or tee it up nearby at some of the best courses in the "Valley of the Sun". We hope to see you soon! ... more   less 
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Also Known As:
Gainey Hotel Scottsdale
Gainey Suites Hotel Scottsdale, Arizona

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