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Reviews (1,122)
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All reviewsfull kitchentime sharelarge waterfallquiet poolliving roompartial kitchenwasher and dryerpoolside grilllarger unitthrough rcifry's supermarkethot tubpool areathe looptimeshare resorttimeshare presentationmain pool
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Reviewed August 3, 2009

We just returned from a week vacation at the Sheraton. What a great trip. The hotel is in an awesome location in North Scottsdale. From the second we checked in the service was 5 star. The staff are well trained and love to take care of the guests. The rooms were very nice (jacuzzi tub in the bedroom was a hit) , super clean and extremely quite. The grills were cleaned and the sidewalks swept each morning and the pool and grounds looked perfect throughout the day. Every detail was always being attended to. I would recommend a car because there are a lot of restaurants and shops very close. If you want a wonderful relaxing vacation this is an outstanding choice.

  • Stayed: July 2009, travelled with family
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2  Thank kelldozArizona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 26, 2009

My husband and I just returned from Scottsdale. We had a great stay at the Sheraton Desert Oasis! I was very impressed when we entered our one bedroom suite. (We had the larger side.) We had to wait in line to check in but once we got to the front of the line it was very quick. They tried to get us to hear the Timeshare sale but we opted out. The guy at the desk didn't push but we did have a message left on our voicemail everyday trying to get us to hear it.
The bed was sooooo comfy we want to get one for home. We'd love to know what kind of a mattress it was. We took a one night trip up to Sedona and the Grand Canyon and couldn't wait to get back to our wonderful mattress.
We had a jacuzzi in our room but didn't use it. :-( The one by the pool was huge with not many people in it. The shower was very large with two shower heads.
We didn't have any need to contact staff the entire time we were there so I can't comment on the service.
We cooked a couple of meals in our room which we enjoyed out on our deck. It was very enjoyable having coffee out there every morning also. Having a washer and dryer in the room is always a plus.
The gift shop was really small but upon our visit it appeared that it had anything a person could want. It was amazing how they got everything into that little area. The gal in the store was very friendly and not pushy.
The pool was very close to our room. It did get loud at times but nothing that wasn't tolerable. Lots of chairs and towels unlike some resorts. You didn't have to "hope" you could get a chair each day. The snack bar was handy. All of the people we encountered at the pool were very friendly, no snobs. It was fun watching some of the silly things some of the kids were doing.
The wireless internet was nice and free! We really appreciate having it.
We enjoyed the local restaurants and the area in general.
We would come back here and stay again anytime.
I can't think of anything that we didn't like.

  • Stayed: June 2009, travelled as a couple
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5  Thank pmatts19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 4, 2009

The Sheraton Desert Oasis was overall a nice timeshare. It is decorated in a southwestern theme which it actually very nice. Our one bedroom unit had two large flat screen TV’s and a Bose sound system. The other MAJOR perk was the free internet access, being able get on line when I wanted to was great!

The kitchen area was more than adequate; two electric burners and a microwave that was also a conventional/ toaster oven. We made a few meals in the unit which was nice. The only problem with the kitchen area was our refrigerator did not close properly and the dish washer did not work all that well. It was a great perk to have the washer and dryer in the unit. I love returning from vacation with all clean clothes!

The beds are AMAZING! It might be one of the most comfortable beds that I have ever slept in. It made up for the bedroom being a little on the small side. I thought the bathroom wasted a lot of space, and more closet space in there would have been great. And the shower/ bathtub was odd. It is also very tall and is a big step up to get in and out.

The layout of the resort was also kind of strange. Depending which side you are staying on getting to things like the Oasis (quiet) Pool is a maze; you have to go to the maid pool exit it on the opposite and then follow the path around. There really has to be an easier way than that or cutting through the lobby.

We did not do any of the resort activities and came up with our own activities. The resort was centrally located right off the 101 loop so that made navigating the area very easy. If I ever come back to Phoenix I would definitely consider staying here again.

  • Stayed: July 2009, travelled as a couple
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7  Thank Feliciab625
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 29, 2009

Thin walls (Motel 6 probably has thicker walls)....thin towels....no restaurant...we expected more from a Sheraton.

  • Stayed: June 2009, travelled as a couple
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2  Thank TravelerOne70
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed June 28, 2009

My husband and I just got back from our stay at the Sheridan Desert Oasis. We were disappointed on many levels.
1) The resort has no resturant or lounge to speak of. The "snack bar" by the pool was only open from 11 - 5. If we wanted any snacks or adult beverages after 5:00, we were out of luck.
2) The shady pool/quiet pool - was just that. If you are hoping for an adult pool with no kids, also expect no music and no sun what so ever.
3) We were told that if we listened to the Sheridan time share, it would only last 90 minutes. We were there for 2.5 hours. When we said NO, the one sales person was not happy. We received a $75 gift card for our time. While we were in the lobby a few days later, they were giving $100 gift cards. Not that that is a big deal, but consistnacy would be nice.
4) No maid service while you are there, so don't expect it. They will bring in towels if asked.
5) Having a car is a MUST. Nothing offered at the resort. There was a lot of areas close by with easy access.
6) Rooms were samll but nice. Had no complaints there.

  • Stayed: June 2009, travelled as a couple
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4  Thank julieesau
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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