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Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Ranked #10 of 75 Hotels in Scottsdale
Certificate of Excellence
Seoul, South Korea
Level Contributor
19 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“It's fine.”
Reviewed 20 February 2012

We asked for a quite room and were fine with what we got. The complimentary shuttle within a 3 mile radius of the hotel was great. We skipped the continental breakfast and headed to US Eggs (about 0.2 miles from the hotel) and enjoyed some great food.

  • Stayed February 2012, travelled as a couple
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Helpful?
Thank JoJung
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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837 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (198)
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English first
San Antonio, Texas
Level Contributor
46 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 20 February 2012

We stayed at the Holiday Inn for 1 week.We were picked up at the airport and taken back at no charge.The staff are all very young helpful people.Breakfast buffet was adequate nothing fancy.Rooms were clean and the area is great for walking to Old Town.
We will return.

Room Tip: Pool rooms cost a little more but they have a balcony.
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  • Stayed February 2012, travelled on business
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Helpful?
Thank cactuscromwell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Fishers, Indiana
Level Contributor
12 reviews
5 hotel reviews
Reviewed 16 February 2012

Just Spent 4 Nights at this location and can not say enough about how nice our stay was. Great staff ready and willing to assist you. Very clean. Great location close to everything. I stay at HIE alot and always get great service and VERY clean rooms and well kept properties.

  • Stayed February 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Kert S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
31 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 9 February 2012

This is a wonderful place to stay for the cost. The room was large and comfortable with a small refrigerator and microwave, two flat screen tv's and a nice couch. Bed is comfortable but pillows were a little lumpy. The only thing I can find fault with is the rooms that face the pool are a little dark but the pool view is nice. What stands out at this hotel is the staff. They go above and beyond. Another plus is the manager's reception in the evening from 5-7. Breakfast is more than adequate. I could have stayed here much longer if needed. The shuttle will also take you within a 3 mile radius of the hotel which was a real plus!

  • Stayed January 2012
    • Value
    • Location
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Helpful?
Thank Mlaher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burlington, Canada
Level Contributor
12 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 27 January 2012

first time to AZ.........great parking, great staff, pool and hot tub is great, managers happy hour each evening includes wine, beer, chili. nachos and a few other items, that can be..a few nights we stayed in for that instead of going out...clean rooms and just a nice place to call home while there.....most of all close to EVERTHING.....across the street from a Barrett Jackson outlet.....SAFE SAFE SAFE in every manner. Oh and the breakfast has eggs, bisquits and that white gravy,,,,oh yeah

Room Tip: pay the little extra to get a pool view as they are all good views and get the third floor, it will...
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  • Stayed December 2011, travelled as a couple
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Helpful?
1 Thank Roger M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 21 January 2012

back after 5 years and this hotel is still as good a choice as any in scottsdale.quiet,safe,easy walk to the old town and fashion sq etc.plenty of parking,managers reception which is good for meeting other guests after a few beers!!. breakfast more than adaquate.rooms perfectly fine.so no complaints and highly recommended.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank John G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
108 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 16 January 2012

We have just spent Christmas and New Year in Arizona and stayed at the Holiday Inn Express Scottsdale at the beginning and end of our trip. This was the fourth time we have stayed at this hotel and it just gets better and better. The team that run the hotel do everything possible to make sure your stay is as comfortable as possible from the moment you arrive on their complimentary airport shuttle through the HIE breakfast, Manager's Reception and milk and cookies in the evening. The rooms are spacious and the cheerful nature of everyone you come across makes your stay a pleasure. Old Town Scottsdale is not that far away if you want a shopping experience (try The Sugar Bowl for a retro lunchtime experience) or the shuttle will take you to attractions like Phoenix Zoo and the Desert Botanical Gardens - both are well worth a visit. On a more practical note they have a small shop stocked with snacks etc, a coin operated laundry on each floor and there is a bank opposite. If you don't have your own transport, the shuttle will take you to local eating places and collect you after your meal. Rooms have small fridges and a microwave and the most comfortable bed we slept in during our four weeks in the US. We have stayed in many hotels in the IHG group and this is one of the very best - they could certainly teach their counterparts in the UK a lesson in hospitality. Well done Trisha and the team, we hope to be with you again shortly.

Room Tip: Go for a poolside suite with balcony
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  • Stayed December 2011, travelled as a couple
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Helpful?
2 Thank jgatsby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
CLI820, Owner at Holiday Inn Express Hotel and Suites Scottsdale - Old Town, responded to this review, 30 January 2012
Thank you for your loyalty and always choosing the Holiday Inn Express Old Town when visiting Scottsdale. We are also delighted to hear that you chose us for your Holiday stay of Christmas and New Year’s. We feel ecstatic to know that the staff made everything possible to assure your holiday stay was as comfortable as possible. Additionally, thank you for acknowledging Trisha and the team. They work really hard and take great pride in maintaining the high levels of guest satisfaction that all our guests deserve. We look forward to your next visit with us and remain happily at your service in the interim!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Holiday Inn Express Hotel and Suites Scottsdale - Old Town

Property: Holiday Inn Express Hotel and Suites Scottsdale - Old Town
Address: 3131 N Scottsdale Rd, Scottsdale, AZ 85251-7217
Phone Number:
Region: United States > Arizona > Central Arizona > Scottsdale > Downtown Scottsdale
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Scottsdale
#11 Romantic Hotel in Scottsdale
#15 Business Hotel in Scottsdale
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Scottsdale - Old Town 2.5*
Number of rooms: 170
Official Description (provided by the hotel):
Nestled deep in the Sonoran Desert, Scottsdale is a lovely oasis that offers the excitement and attractions of a busy metropolis, as well as the quiet and laid-back atmosphere of a Western town. The Holiday Inn Express® Hotel & Suites Scottsdale offers easy access to the area's attractions and lovely desert landscape. Corporate travelers appreciate that our modern facilities include a well-equipped Business Center, as well as an 875-sq-ft event room. The hotel's location in Scottsdale, Arizona places guests near such area businesses as Scottsdale Healthcare, General Dynamics, Boeing and Greenbaum Surgery Center. We suggest that you take the time to explore the nearby, beautiful Desert Botanical Garden. After spending the morning at the garden, head over to the Phoenix Zoo for a fun-filled afternoon. If you're in the mood to go shopping, you can check out Old Town Scottsdale or Fashion Square Mall. While visiting, be sure to check the schedules at Scottsdale Stadium and WestWorld to see what events are in town. Our complimentary, hot breakfast ensures that you start your day off the right way with a hearty meal. We provide free high-speed, wired and wireless Internet access throughout the hotel's facility, and the Scottsdale, Arizona area is easily accessible with our free shuttle. We look forward to welcoming you to the all-suite Holiday Inn Express® Scottsdale hotel! ... more   less 
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Also Known As:
Holiday Inn Express Hotel Scottsdale
Holiday Inn Express Scottsdale
Holiday Inn Scottsdale
Holiday Inn Express Hotel And Suites Scottsdale - Old Town Arizona

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