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The Phoenician, A Luxury Collection Resort, Scottsdale
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Reviews (2,301)
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Reviewed February 6, 2012

I stayed her for two nights for a conference. The banquet food was really good, and for each meal, I was asked if I had any dietary issues. Our room was spacious and well-appointed. The bed was amazingly comfortable and the sheets were nice. Our room was very quiet as well. The bar had signature Mimosas with fresh fruit, which were wonderful. The fitness room had nice equipment. It is a large property, so it can be a walk to get from place to place.

  • Stayed: February 2012
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Thank Singerred
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 4, 2012

Stayed here awhile ago now but wow what a Hotel. Loved the place because it has a romance about it. Nothing fake and Great Service in all Departments. Can't wait to go back again and try some golf too.

Room Tip: Pool side has the best view!
  • Stayed: November 2011, travelled as a couple
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1  Thank John W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed February 3, 2012

There Wifi is a joke not only is it bad, it should be free.

  • Stayed: January 2012
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2  Thank Norbert1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PhoenicianManager, Public Relations Manager at The Phoenician, A Luxury Collection Resort, Scottsdale, responded to this reviewResponded February 7, 2012

Thank you for taking the time to share your comments. We appreciate the feedback, which we regularly review as part of our standard operating procedures. We are disappointed, however, to learn of your dissatisfaction with our WiFi offering. Wireless access, which is one of several services included in our daily resort charge, is provided in all guestrooms and public areas. Support is readily available for any guest who encounters an issue. We hope you were able to take advantage of this assistance, and will return in the near future so we can fully demonstrate our AAA Five Diamond service culture.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed February 1, 2012

I am often on the west coast for business and stay here on my way back. I have stayed here many times over the past 10+ years and each time am impressed.

The hotel itself is nearly an icon; the rooms spacious. I have never eaten in the restaurants so I can't speak about them.

When in Scottsdale, stay here.

  • Stayed: July 2011, travelled on business
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1  Thank intrepidtravelerfla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed January 30, 2012

My husband and I spent Saturday night , January 21st, at that nice hotel with great views. The service is very good. The room was nice and well appointed. (We suggest they change the carpet (also in the halls) since it is (or looks..) outdated.
We toured the Cactus Garden, on the property, which was very interesting, and beautiful.
We really enjoyed JG Steak House, which is a lot more than a Steak House. We took the 'tasting menu' which was delicious! And..this young chef, who worked before in a very good restaurant in Manhattan, is sure on his way to his first Michelin * . Good luck to him.

Room Tip: Rooms overlooking the pools and mountains afar are nice and sunny. The ones facing the mountain and cactus garden are also nice but lack sun.
  • Stayed: January 2012, travelled as a couple
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Thank MoniqueVG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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