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All reviews great location within walking distance la fitness wet bar complimentary breakfast sitting area large tv fashion square mall fresh fruit comfortable rooms clean hotel the breakfast area spring training restaurants and shops quiet room enjoyed my stay coffee maker
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Reviewed June 19, 2018

The hotel has plenty of space to spread out in the bedrooms, which are equipped with a comfortable lounge area. Shower room is clean and modern. Facilities include the usual standard in medium-priced American hotels. Breakfast is good, with gluten-free options. Rooms are quiet. Staff are helpful. Location is excellent - close to the shopping mall and some top of the range restaurants and bars are within 5 minutes walk.

  • Stayed: June 2018, travelled with friends
    • Location
    • Cleanliness
    • Service
Thank Susan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded June 21, 2018

Dear Susan B -
Thank you for being our guest. We are so happy to know that you enjoyed our location and many of our amenities! Our location is ideal to seeing everything within walking distance to Old Town - shopping, restaurants, museums, etc. So much to see and do!

We hope you will come back soon for another visit.

Best regards,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 11, 2018

We like this hotel's room design - A lot of countertop spaces and an extra sink. The cleaning services were excellent. The air condition system, however, was crazy-either extremely cold or non-existent/very hot. The online checking-out process is very convenient.

  • Stayed: June 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank Wen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded June 19, 2018

Good afternoon Wen K -
Thank you for staying with us at Hyatt Place Scottsdale/Old Town. We are so glad that you enjoyed your stay and room design. I will also pass on your thanks to the housekeeping team.

We will check the AC unit as your comments indicate an issue with the unit.

Thank you again,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 9, 2018 via mobile

Rooms could use an update but they are clean. Late night dining and snack options are very good and reasonably priced. Bar in the lobby operated by the staff is friendly and accessible. I’d definitely stay again. Amazing breakfast. It’s location is also perfect for walking to old towne and fashion districts.

Stayed: June 2018, travelled with family
Thank jcashburn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded June 11, 2018

Dear jcashburn -
Thank you so much for your feedback about your stay. We are thrilled that you will consider us for your return trips to Scottsdale.

We appreciate you being our guest!

Sincerely,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 2, 2018

I was in town for my nephews graduation and was staying with a family member who had a change of plans and left to go out of town a day earlier which left us with 1 night without accommodations. I was able to get a room on the day of arrival and was pleasantly surprised. The room was very spacious and accommodating and the staff was welcoming and the complimentary breakfast was fresh with a great variety for all dietary needs. The staff was professional and was great in giving directions on visiting establishments in the area.

  • Stayed: May 2018, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hyatt Hotels
Thank teharris755
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded June 4, 2018

Dear teharris755 -
Thank you for celebrating your nephew's graduation with us! We are so happy you found us.

Glad you enjoyed the staff, complimentary breakfast and the surrounding areas.

Come back soon!

Sincerely,
Janet Woolf-Hof
General Manager

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Reviewed May 29, 2018

Usual setup from this Hyatt. Good clean hotel and rooms. Well laid out with fridge and comfortable bed. Excellent wifi an breakfast. Delay at checkin, forgetting dressings when ordering food and no itemized billing when checking out leaves the reception staff room for improvement. Hotel is in a great location. Would recommend.

Stayed: May 2018, travelled as a couple
1  Thank OntarioTaffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HPGeneralManager, General Manager at Hyatt Place Scottsdale/Old Town, responded to this reviewResponded May 30, 2018

Thank you OntarioTaffy for staying at Hyatt Place Scottsdale/Old Town. We appreciate your feedback on your visit. Great recommendations for areas of improvement. I will certainly pass on your compliments to the housekeeping team for the clean hotel and room. Our location is one of our best attributes!

Hope you come back soon.

Sincerely,
Janet Woolf-Hof
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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