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Reviews (967)
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All reviewsgreat locationunderground parkingindian school roadwithin walking distancemade to order omeletsrestaurants and shopsjunior suitefree trolleyspring trainingroom was clean and comfortablenice pool areawould definitely stay here againgreat place to staybreakfast buffetgolf cartfront desk staffbusiness trip
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7 - 12 of 967 reviews
Reviewed 4 weeks ago

This is an excellent property. Close to everything: several grocery stores, restaurants, inexpensive eating choices such as Capriotta’s Sandwich Shop, in the heart of Old Scottsdale and so much more.

  • Stayed: June 2018, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank happytraveler09445
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hilton Garden Inn Scottsdale Old Town, responded to this reviewResponded 4 weeks ago

Dear Happytraveler09445,
Thank you so much for being our guest and for your nice comments. Glad to see you enjoyed our location so close to all the great restaurants and fun stores in Old Town. Hope you can come back and stay with us again soon. Thank you again for being our guest!
Sincerely,
Michael Sickler, General Manager
Hilton Garden Inn Scottsdale Old Town
msickler@csmcorp.net
480-481-0400

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 weeks ago

Stayed here a couple of months ago with my husband. Now planning a "girls weekend" and have been trying to find a hotel for us to hang out for the weekend and realized I should just book the Hilton Garden! So close to Old Town. It was a great stay, staff and food were wonderful. So will now be back in a few weeks with friends.

  • Stayed: April 2018, travelled as a couple
    • Value
    • Location
    • Service
Thank debrossi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hilton Garden Inn Scottsdale Old Town, responded to this reviewResponded 4 weeks ago

Dear Debrossi,
Thank you to you and your husband for staying with us a couple months ago. Glad to see you had a great stay, and our staff and food were wonderful. We very much appreciate you making new reservations for a "girls weekend" in the upcoming weeks. If there is more we can do for you, please contact me. We truly wish for all our guests to have a great experience. Thank you again for staying with us. Much appreciated!
Sincerely,
Michael Sickler, General Manager
Hilton Garden Inn Scottsdale Old Town
msickler@csmcorp.net
480-481-0400

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 9, 2018 via mobile

I’m a Lifetime Diamond member who doesn’t frequent Hilton Garden Inn’s often as they are usually not as nice as a full Hilton property.... this is not the case with this property!

Everything about this property is above average... in fact EXCELLENT! The rooms, especially the Suites, are modern, comfortable and well appointed. Large flat panel TV’s, an abundant amount of plugs and USB plugs, a sofa that’s actually comfortable!, beautiful bathrooms, comfortable beds, even the lamps are exquisite with on/off switches thoughtfully placed for easy use.

The staff here are all friendly and extremely helpful. We’re sad we have to check out!
One thing is for certain... we will be back!

Stayed: June 2018, travelled as a couple
1  Thank Mav D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hilton Garden Inn Scottsdale Old Town, responded to this reviewResponded 4 weeks ago

Dear Mav D,
Thank you so much for being our guest and for being a loyal Hilton Diamond member. We appreciate your nice comments about our guestrooms being modern and comfortable, and that you liked having ample USB ports readily available in the room. Also, glad you found all our staff members to be friendly and extremely helpful. Thank you again for being our guest. Hope we have an opportunity to serve you again soon.
Sincerely,
Michael Sickler, General Manager
Hilton Garden Inn Scottsdale Old Town
msickler@csmcorp.net
480-481-0400

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 8, 2018 via mobile

Loved the location of this property! Walking distance to Old Town.

Parking is underground; there is a parking fee.

Elevators are pretty slow. You do have to switch cars when going from the parking garage to the room.

Rooms were clean and of a nice size. Beds were a disappointment; still in the “dial a softness” type. My side didn’t soften at all. Didn’t sleep well because of it.

Housekeeping adjusted our thermostat while we were out, so it was 78 in the room when we got back. Cooler than outside in June, but t certainly not relief from the heat.

Breakfast was good. Staff was friendly! Nothing spectacular about the food-pretty much the standard HGI menu.

Outside had a putting green, covered spaces to relax, and a very nice pool with some water spouts going into it. There was a fire pit, too. I was pleasantly surprised by the outdoor space!

Overall, we enjoyed our stay.

Stayed: June 2018, travelled as a couple
Thank sayshi2u
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hilton Garden Inn Scottsdale Old Town, responded to this reviewResponded June 8, 2018

Dear Sayshi2u,
Thank you for staying with us while you were visiting Scottsdale. Glad to see you found some time to walk around and explore some of the Old Town area with all it's great restaurants and wonderful, unique stores. Also glad to see you enjoyed the putting green and pool/patio to relax while you were here. Our apologies the bed didn't soften to your liking. If there is more we can do for you, please contact me. Thank you again for staying with us. We truly appreciate you as our guests!
Sincerely,
Michael Sickler, General Manager
Hilton Garden Inn Scottsdale Old Town
msickler@csmcorp.net
480-481-0400

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed June 5, 2018

Hotel is amazing! Super clean rooms,&& super clean restrooms! Beautiful hotel overall, right in the middle of everything you go to old town Scottsdale for! Beautiful patios near the pool, which we had time to sit by the fire! If you don’t see the fires you just ask the front staff,&& they’ll turn it on for you! Highly recommend this hotel very clean,&& great price! Also the beds are suuuper comfortable!!

  • Stayed: June 2018, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn
Thank Cuhen1992
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michael S, General Manager at Hilton Garden Inn Scottsdale Old Town, responded to this reviewResponded June 6, 2018

Dear Cuhen1992,
Thank you so much for staying with us and writing all your nice comments. We truly hope you had a wonderful time in Old Town Scottsdale, and were able to relax and just enjoy the area. We will certainly share your nice comments about our hotel having super clean rooms and restrooms, and beautiful pool/patio area with our team members. Hope you can come back and stay with us again sometime soon. Thank you again for staying with us. Much appreciated!
Sincerely,
Michael Sickler, General Manager
Hilton Garden Inn Scottsdale Old Town
msickler@csmcorp.net
480-481-0400

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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