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“Great art, miserable service”
Review of Kuivato Gallery

Kuivato Gallery
Ranked #97 of 177 things to do in Sedona
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Owner description: Kuivato is a premiere Sedona gallery that has been around for 45 years. They carry the best glass artists, both nationally and internationally. They also carry local art from their sister gallery, Creative Gateways that includes fused glass, ceramics, bronze, mixed media, and illustration.
Reviewed December 8, 2016

We ordered an expensive piece of art glass which they said would arrive home in about 10-14 days. After almost three weeks we called and they said the shipper was out of foam. The shipper called after another two weeks and said it would be here on the Friday after Thanksgiving but it didn't arrive until the following Monday.

The gallery was very uncommunicative and relatively rude when we made the calls. I wrote and asked that the shipping price be refunded to us but never heard from them. I found the experience frustrating at best and although the art is lovely, the personnel are not.

1  Thank emu101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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5 - 9 of 11 reviews

Reviewed October 11, 2016

We often buy pieces from this Tlaquepaque center glass gallery. The artists they represent continually bring in unique cutting edge pieces. There is a constant flow of different pieces and different artists, many of them world class. Prices range from $20 or so up to tens of thousands, so there is something for everyone. They have had breathtaking pieces on occasion and we've seen similar pieces in many other galleries in other cities that were nowhere near the quality. A good place to buy.

Thank RickMIusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed July 13, 2016

This gallery has wonderful art glass. Fabulous pieces and interesting jewelry too. It is high end, but has more affordable pieces too. It seemed to be mostly American glass artists.

Thank Mthetraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed April 11, 2016

We were enjoying our viewing of this gallery so much - the glass is gorgeous - until we decided to purchase a rather expensive bowl. The associate behind the counter was awful. Snooty, dismissive, ignorant, along with inept. After we left, we were glad to be away from her. Then, we realized more trouble was on the horizons: we had problems with our item 'lost' in shipping, no contact from the shop, and rude impatient replies to our questions all from the same woman. Blamed us for every one of her own errors, especially in shipping address. Finally we made contact with a long-term employee who apologized for the errors and disgraceful customer service. Don't go there if someone like I mentioned above appears to be on staff that day, (you'll know immediately by her attitude!) but otherwise, their glass collection is very pretty. Worth a stop but watch out when you shop!!!

Thank Best-tasters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed March 10, 2016

They have exquisite art in this gallery. Beautiful glass and kinetic sculptures, beautiful one-of-a-kind jewelry, but much of it priced out of my range. Still lovely to look at.

Thank Michelle R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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