We ordered an expensive piece of art glass which they said would arrive home in about 10-14 days. After almost three weeks we called and they said the shipper was out of foam. The shipper called after another two weeks and said it would be here on the Friday after Thanksgiving but it didn't arrive until the following Monday.
The gallery was very uncommunicative and relatively rude when we made the calls. I wrote and asked that the shipping price be refunded to us but never heard from them. I found the experience frustrating at best and although the art is lovely, the personnel are not.
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