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All reviewsfront deskguest servicesla casitaceiling fanin townwafflesmain gatestay there againbreakfast buffetevery morningthe general managerrooms are spaciouspool and hot tuban older hotelnice place to staystaff was very friendly and helpfulthe breakfast area
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A TripAdvisor Member
4
Reviewed November 26, 2016 via mobile

This place was an excellent stay and Dena makes an outstanding hot breakfast, which is included in your stay. The hotel is very reasonably priced and right off the main road. We did a loop tour and saw Carr Canyon, Brown's Canyon Ranch, Coronado National Memorial, Ramsey Canyon Preserve, Bisbee, were going to stop at the San Pedro Riparian Conservation Area as we ended the loop, but were tired. We went back the next day to do more or Ramsey Canyon Preserve because it was so beautiful. The hotel was in a perfect location for all of this as well as the eateries we wanted to hit up. The lack of a 5 star review is because our room didn't get very good wi-fi. It was a comfortable room, with good beds and it was spacious and included a microwave, sink, and fridge. If we are ever back in the area we will definitely be staying there again.

Stayed: November 2016, travelled with family
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this reviewResponded November 28, 2016


We love the title to your review, "best stopping place in Sierra Vista." It is so heartwarming to know that Dena, our wonderful breakfast host, made a difference in your stay. She is a bright ray of sunshine for our guests and enjoys very much knowing that she can put a smile on our guests face every morning. Dena strives to ensure a great breakfast experience for all of our guests. Our hot deluxe breakfast includes Belgian Waffles, pancakes, sausage, bacon, oatmeal, scrambled eggs, wheat bread, juices, fruit, along with freshly brewed gourmet coffee by Wolfgang Puck. Thank you for mentioning our spacious guest rooms and many other amenities, such as brand new bedding, linens and towels. We have recently upgraded our showers with Speakman Neo Anystream High pressure Shower Heads, equipped with 12 center massage sprays to provide a pulsating, invigorating experience when you need it most. Also, a wide range of HD channels are now on offer including premium channels, such as HBO, ESPN and Fox Sports. You recommendation means a lot to us as it gives your fellow travelers an opportunity to know that they can choose Sierra Suites with confidence.

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Reviewed November 26, 2016

A friendly hotel. The woman at the front desk gave lots of suggestions. The room was fine - a bit dated. The walls were thin - the room next door had noisy children - I'm not sure if that was because it was an adjoining room. Breakfast was good. All rooms have outside doors that open into a courtyard. It was very convenient to Fort Huachuca.

Room Tip: Tokens for the ice machine are on top of the ice bucket
  • Stayed: November 2016, travelled solo
    • Value
    • Location
    • Service
Thank donfanone
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this reviewResponded November 28, 2016

Hi Donfanone,

Thank you so very much for your stay. We greatly appreciate you letting your fellow travelers know that we are a "friendly hotel." Thanks for mentioning our hot deluxe breakfast. We do hope to see you again the next time your travels bring you to Sierra Vista.

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Reviewed November 19, 2016

Myself along with numerous other Harley Owners Group {HOG} members stayed at Sierra Suites during the recent Arizona HOG Rally. This Hotel has it all. A great morning breakfast, an outstanding pool with hot tub and a staff that understands what customer service is and delivers a ton of it. Easily located in Sierra Vista Arizona this Hotel is close to numerous tourist sites which includes Tombstone. This place is very clean and welcoming. Myself along with all the other members of my group will never hesitate to stay at Sierra Suites

Room Tip: All the beds are fantastic.
  • Stayed: October 2016, travelled with friends
    • Value
    • Sleep Quality
    • Service
Thank Lee H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this reviewResponded November 22, 2016

Hello Lee H,
Thank you for taking the time to let others know about your experience at our hotel during the 2016 Arizona H.O.G. Rally. We were thrilled to hear that you enjoyed our hot deluxe breakfast, which includes sausage, eggs, waffles, pancakes, yogurt, juices, cereal, fruit along with freshly brewed gourmet coffee by Wolfgang Puck. Thank you for mentioning our many amenities, including our heated swimming pool and hot tub. We look forward to welcoming you home again the next time you are in Sierra Vista.

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Reviewed November 16, 2016

Very good hotel with all the stuff that name brand chain hotels offer. In fact the workout room is better than IHG OR Hampton Inn. Dean the breakfast hostess was on top of her game ensuring all was well in the morning. The hotel is a little dated, but it is clean and has good internet connections.

  • Stayed: November 2016, travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank MR6234
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this reviewResponded November 16, 2016

Hello MR6234,
We so appreciate each and every guest. Thank you for mentioning our upgraded amenities, which includes high speed internet in all of our guest rooms. We are thrilled to learn that you enjoyed using our fitness center, which is equipped with state of the art fitness equipment. It is so heartwarming to know that Dena, our wonderful breakfast host, made a difference in your stay. She is a bright ray of sunshine for our guests and enjoys very much knowing that she can put a smile on our guests face every morning. Dena strives to ensure a great breakfast experience for all of our guests. Our hot deluxe breakfast includes Belgian Waffles, pancakes, sausage, bacon, oatmeal, scrambled eggs, wheat bread, juices, fruit, along with freshly brewed gourmet coffee by Wolfgang Puck. We hope you will return to our hotel when your travels bring you back to Sierra Vista. We love the vote of confidence.

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Reviewed November 15, 2016

Comfortable hotel and pleasant people. Rooms are adequate, but dated.
However, need to mention a couple of things:
1. When booking on line, I saw that they did not allow pets, yet Booking.com said they were pet friendly. We were planning on a small dog, so I called to ask the pet policy and was told they allowed comfort pets and others for $10 a night. I actually called twice since the confirmation came through saying no pets. Upon arrival, they said they only allow comfort pets. They did allow our pet--only as a comfort pet. Still don't know what their policy is.
2. They have three blocks of rooms and they ice machines in two of them is not working.
3. Breakfast was fairly typical, except they do offer a pancake making machine. It is fairly cramped--when folks are making/waiting for their waffles, it is hard to get to the silverware. Also, the attendant passes out cards encouraging people to provide rating on TripAdvisor (is this how they got their rating?).

  • Stayed: November 2016, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank PhilR9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manager_Raj, Guest Relations Manager at Sierra Suites, responded to this reviewResponded November 16, 2016

Thank you for your review, and we are sorry that we did not exceed your expectations on this occasion. As a manager, I always appreciate when our guests contact me personally regarding their stay. It is critically important that we know your concerns so that we can immediately address them. Thank you for bringing this to our attention. I am sincerely sorry for your experience. I hope that I will eventually be able to earn those ratings of exceptional from you again the next time you are in Sierra Vista.

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