Got to the apartments only to find out that our room was double booked. We had booked the room months ago and Alaska apartments were aware of the problem but did not inform us. They said all hotels were fully booked in pas de la casa and arranged for us to stay in a quiet resort 30km away. This was not acceptable as we were there on a stag do. They were unwilling to pay for taxis to and from the resort and we felt it was too much for us to pay 50 euros each way everyday and night. After trying to arrange alternative accommodation with the Alaska apartment staff we realised after 3 hours they were incapable and unwilling to help. We walked the streets and eventually found an apartment to stay (2 star) this was despite the fact the reception staff (at alaska apartments) said no accommodation was available and they had called all hotels/apartments in pas de la casa. We eventually got to bed at 2am. Strong recommendation, don't risk staying at this apartment as it could really ruin your holiday. I'm aware it happened to several groups during our stay. To rub salt in the wound, we saw other groups of travellers checking in a day or two after we arrived, even though the apartments were suppost to be fully booked all week. Obviously some lies were told.
- Official Description (provided by the hotel):
- YOUR RESIDENCE PAS DE LA CASA ALASKA The Pas de la Casa Alaska residence is located in the centre of the resort, 100 m from the ski lifts up to Grandvalira-Pas ski area. A 6-storey building with a lift, it offers accommodation ranging from studios for 2 people to 1-bedroom apartments for 6 people. Some apartments have a large terrace. The restaurant on the ground floor offers set breakfast menus, making your stay even more enjoyable. The residence offers a wide range of à la carte services including a fitness room, a spa (hot tub, hammam, sauna and hydrojet showers), ski lockers, a covered car park, a children's play area and a lounge with a TV and bar. Like the other towns in Andorra, Pas-de-la-Casa is a shopping hot spot thanks to low taxes on products. There is also a variety of sports, perfume and jewellery shops and more. ... more less
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- Also Known As:
- Alaska Aparthotel Hotel Pas De La Casa