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All reviews leisure centre sea view ballycotton bay garryvoe beach east cork lighthouse bar lovely hotel top class health club small balcony outdoor hot tub family wedding wedding reception bridal suite family room from start to finish function room
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Reviewed August 7, 2017 via mobile

I had to post after reading your recent review from Aug 5th also.
We joined you in the lighthouse bar for some lunch, as the main body of the hotel was being used to host a wedding. We had the burger and the steak sandwich. My burger was cooked perfectly, the onion rings were some of the best we have ever had and my partners steak sandwich looked lovely. He really enjoyed it and it came overflowing with onions in a lovely sauce.
We were served by two lovely young servers, a great friendly waitress Sarah (I think) even ran off and grabbed us a wedding brochure.
Lovely staff nice bar - the newly renovated bar looks amazing and we will have to go back and try it out!

Stayed: August 2017, travelled as a couple
1  Thank JaneBK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBGvoe, Managing Director at Garryvoe Hotel, responded to this reviewResponded August 15, 2017

Dear JaneBK

Thank you so much for the wonderful review of the Lighthouse bar and bistro.

I am delighted you both enjoyed our food offering, we do our very best to offer good food along with good value for money. We certainly would love you to pop back again and experience our newly renovated restaurant and bar area.

I will also pass on your comments to our wonderful staff.

Warm regards

Stephen Belton

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed August 5, 2017 via mobile

Had an evening meal in lighthouse bar. Very poor service. The elder waiter was gruff and grunted at us. Younger waiters far more approachable.
I had a steak sandwich. Which was presented in a poor half stale bap and with a slither of steak and a few cold bits of onion and sauce with a plate of chips.
Very poor value at €17.99
Wife had 10oz steak with no veg and Luke warm mash in a bowl. Was €22.
Menu was poor and specials were very fish orientated.
Will mot be going back.

Paco

Stayed: August 2017, travelled as a couple
2  Thank PacoMurray
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBGvoe, Managing Director at Garryvoe Hotel, responded to this reviewResponded August 15, 2017

Dear PacoMurray

I am so disappointed to hear of your recent experience in the Lighthouse bar and bistro.

We do always try to offer good food whilst what we believe is good value for money.
In relation to the menu; I believe it does offer a variety of options including fish which we are renowned for. You do not mention if you highlighted any of your issues on the day with the staff members?
I would be grateful if you would consider giving us another chance when you are in the area again so we can put your faith back in our food offering. Please do not hesitate to call me on (021) 4646718 next time you are in East Cork.

Kind regards

Stephen Belton

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Reviewed August 3, 2017

Just home from a three night break at the Garryvoe Hotel. We had a wonderful time, very nice hotel, we had a nice, clean and comfortable room.The staff were some of the friendliest people I've met in a while, so helpful and polite. The leisure centre was lovely, very clean and loved the outdoor hot tub. The views from the hotel were fab and it's only a short walk to the beach. The food was lovely, lots of variety for breakfast and dinner. We were a mother and daughter on a short break but there were lots of families in the hotel, it seems a good place for families.

PS. If you're very quiet and look very closely you might just see a fairy or elf in the corridors! ;)

  • Stayed: August 2017, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank HeritageRocks
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBGvoe, Managing Director at Garryvoe Hotel, responded to this reviewResponded August 15, 2017

Dear HeritageRocks

Thank you for the really wonderful review.

I am so happy to hear that you both enjoyed your stay with us. The fairies are permanent residents here in the Garryvoe.... their little front doors go down a treat with both big and little people! Do pop back and see us again in the future.

Warm regards

Stephen Belton

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Reviewed August 1, 2017 via mobile

We had 4 generations - Great Granny, Granny and Grandad, Mam and Dad and 2 toddlers - everybody had a great time. The rooms were clean, spacious and well presented. The breakfast was great. Food in the Samphire restaurant was excellent. The children enjoyed their dinners and the fun play activities every evening. The staff were great. And the leisure centre was well able to cater for the children and the adults. As we were leaving Mam and Dad booked their next family getaway. Heartily and fully recommended.

Stayed: July 2017, travelled with family
1  Thank NoelPrendiville
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBGvoe, Managing Director at Garryvoe Hotel, responded to this reviewResponded August 15, 2017

Dear NoelPrendiville

Thank you so much for taking the time to tell us about your recent stay in the Garryvoe.

I am thrilled to hear you all enjoyed your stay with us and even more delighted to know that you booked another family getaway on departure. Thanks so very much for recommending us and we look forward to welcoming you back soon.

Warm regards

Stephen Belton

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Reviewed July 29, 2017

We stayed two nights on a mid week package. Our room was large, clean and comfortable with a good sized bathroom. The small balcony through sliding doors had a great view of the bay even though it was located at the side of the hotel. It was a lovely quiet room. The breakfast was great, good quality locally sourced food with plenty of choice. Our package included dinner one night, this was lovely. There was a mix up with our restaurant booking but it was sorted out with no fuss. The hotel staff were friendly. We loved the location and the hotel and would stay again.

  • Stayed: July 2017, travelled as a couple
    • Location
    • Rooms
    • Service
Thank LizzieSlack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SBGvoe, Managing Director at Garryvoe Hotel, responded to this reviewResponded August 1, 2017

Dear LizzieSlack

Many thanks for taking the time to review your recent stay in the Garryvoe.

I am so happy to hear that you found the staff friendly, and also that you will stay with us again. Hopefully in the not too distant future!

We look forward to welcoming you back.

Warm regards

Stephen Belton

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