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Reviewed December 7, 2011

A terrible hotel how they rate this 4 star is a mystery to me rooms very poor food very very poor and i was on my own in the bar and it took an hour for a salad also beware on checkout i was charged 3 times for the same meal recieved no apology for this except smart remarks from a very rude receptionist so at all cost avoid this at most 2 star hotel

  • Stayed: December 2011, travelled on business
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2  Thank neil b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FingalRaven, Manager at Roganstown Hotel and Country Club, responded to this reviewResponded December 9, 2011

Hello Neil,

Thank-you for offering your feedback from your stay and I am sorry that you think our hotel is only a 2 star when we are clearly not. I note it was your first post, so it was disappointing that you choose to post a negative review with your first ever Trip Advisor post.

I was aware that you shared a joke with the receptionist on check-out when correcting your bill, so I do apologise if this was interpreted as rude. This was obviously never intended and we of course would have acted immediately if that was the case.

Regarding your comments about 'very very' poor food - if you had made us aware you were dissatisfied after completing your meal, we would of course taken immediate action.

As mentioned on the ‘phone earlier, we look forward to welcoming you back to the hotel.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed December 5, 2011

Bar food ok, Restaurant food ok, bar staff (female) rude, hotel room average,bed not that comfortable, relaxed stay overall but would be in no rush back!

  • Stayed: November 2011, travelled as a couple
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1  Thank kchIreland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed December 4, 2011

We booked a 2 night package and had a wonderful stay. Nice quiet location, good food and great service by very friendly and competent staff. We enjoyed a nice massage, and my wife went back for a facial. Enjoyed the pool, too!
We ended up staying and eating there, because we enjoyed the relaxed atmosphere in the bar.
Only 2 minor kicks about the place; 1) maid service was a little lacking in replacing soap, tea, etc. 2) there is a lack of on-site outdoor amenities, other than golf - we coldn't find a place to take a short walk, for instance.

Room Tip: It is out of the way....rent a car!
  • Stayed: December 2011, travelled as a couple
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Thank jimbob51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FingalRaven, Manager at Roganstown Hotel and Country Club, responded to this reviewResponded December 9, 2011

Hello JimBob,

Many thanks for taking the time to submit your review.

I hope you got back to Seattle OK and glad that you enjoyed your stay.

We look forward to welcoming you back again

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Reviewed November 22, 2011

I stayed at this hotel a year ago for one night and really liked it. This time I stayed for two nights and it was just as good. It is about 10 minutes drive from Dublin airport, there is plenty of parking and a warm welcome awaits you. The reception area is spacious and the staff friendly. The bedrooms are huge and the bathroom a good size with all you need for a comfortable stay. King or Queen size bed, nice and cosy with good pillows. TV, hairdryer, extra pillows, blankets, ironing board and iron, plenty of wardrobe space and drawers. Breakfast is great, I had the full Irish and it was probably the best cooked breakfast I have ever had, very good quality sausages and bacon plus eggs done to your liking (fried, poached or scrambled), mushrooms, tomato and both black and white pudding. There is also a wide selection of juice, toast, jam, marmalade, several kinds of fruit and cereal. The hotel also has a spa with pool and treatments, i didn't have time to try it but it looked good and I hope to use it in future. In the evening we ate in the bar and there is an extensive menu of food or you could use the restaurant. Nice atmosphere in the bar and the Guinness just tastes that little bit more special in Ireland. future. All round a lovely hotel, clean, comfortable and welcoming with good food.

Room Tip: Probably best to get a room facing the golf course so that you don't hear any cars coming and going from the car park.
  • Stayed: November 2011, travelled on business
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Thank AngieP49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
FingalRaven, Manager at Roganstown Hotel and Country Club, responded to this reviewResponded December 9, 2011

Hello AngieP49,

Thank-you for your review and I am glad that you enjoyed your stay with us.

It is great to read your feedback regarding breakfast as it is cooked fresh and all sourced locally. We do pride ourselves on Irish Hospitality and it is so positive to hear that is the impression you got.

We look forward to welcoming you back and maybe for 3 nights next time??!

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Reviewed November 7, 2011

Stayed here and attended a wedding....nice hotel, slightly out of the way - old country house at the front but new extension with lots of rooms to the back.....little character therefore as the 'old part' is basically gone - but clean hotel and rooms and handy for the airport (only if driving or get the hotel shuttle bus!). Does what it says on the tin in terms of weddings. Seemed to have lots of air hostesses staying..

  • Stayed: May 2011, travelled as a couple
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1  Thank LondonLuckyDucky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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