Positives: Very close to trains for initial transfers and good for getting about e.g Torremolinos ,Benalmadena , Malaga.Handy for bus stops.Close to sea and easy to walk along sea front to Los Boliches or Fuengirola itself ( old town).Good sized rooms with good facilities even if decor seems dated i.e. bath,shower,bidet,hair dryer ,basic toiletries etc.Flat screen TV.
Negatives:generally poor food - sometimes luke warm or stone cold,poor quality freezer to microwave food, salads limited to tomato and one type of lettuce for salads everything else some kind of ready prepared mayonaise mix ,rice mix , frozen cooked veg cold mix ,pickles etc.We had a large,Spanish family book into at least 4 rooms next to us ,we were on the end .Early evening they all congregated in the room next to us,grans,grandads ,moms ,dads ,teenage kids - the row was awful ,it was as if they were all shouting at once ,it sounded like they were arguing about Spanish football teams .I phoned reception and asked if anything could be done about it .They said they would investigate - no signs of that .Then I went down to reception and they said they could do nothing about it as it was day time .It eventually quelled at meal / entertainment time then started up late in the evening until 1.45am .It wasn't bad behaviour as such or a wild party ,just loud talking and shouting from alot of people congregated in one room until they were all tired enough to go back to their own rooms nearby .The walls are very thin in this hotel ,horrendous snoring ,like a tractor came from a nearby room for 4 days before the Spanish group moved in, the volume unbelievable !!I asked the reception if I could be moved rooms away from what seemed to be a take over in our corridor .Reception said they may look at it the next day and dismissed me by saying I could speak to the family about it .I didn't feel confident enough to take them all on especially with my limited spanish and probably their ltd english .I felt it was up to the hotel to see to problems that disturbed or upset the paying guests.In other words the hotel didn't want to know .The hotel was fairly full and they were collecting the money ,the rest seemed unimportant to them.
I mentioned the food issue to the Thomas Cook rep who thought that because we had got a very good deal financially ,which we had ,that the food issue should be on the back burner!I suggest that the senior management eat meals for a whole day or two, to keep up to date on what they are delivering.
This was a 4 star hotel but the food was no where near that .A nearby 3 star hotel delivers a much better service.I wouldn't stay here again or recommend it and I think Thomas Cook should review it as to whether it should be on their books at all ,especially at that level.We still had a great holiday because we were out alot of the time and know the area well so we had plenty to do .This is the first time I have felt motivated to write a review.
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- Also Known As:
- Park Hotel Fuengirola
- Fuengirola Park Hotel
- Hotel Fuengirola Park